AJIO Complaints & Reviews

I placed an order using net banking . but after the net banking transaction was completed. got the message that the transaction failed and if any amount was deducted it would be returned after 5-7 days
tried customer care but we cannot contact customer care as no contact number displayed on website

I ordered a pair of shoes for ajio first Then the size did not come right, then after rechecking, ordered it again but again the wrong product came. When I made the return, the money was not credited to my pnb bank account but it shows in the app that the money has come into the account
Mark as unresolved issue

Refund not initiated even after products were picked - COM[protected]

Even after atleast 50 email follow ups and 20 calls to Ajio, my above complaint is not resolved. It was raised by me on 7th JUne.

Courier guy took products from me, when he was only supposed to pick only 3 items.
The excess 3 products that courier guy took along with him, were never refunded by AJIO. Now it has been a month almost and after continuous follow ups, AJIO is not refunding my amount or product. my case is Ajio product 3pc shose are picked delivery courier from my house in excess products picked please solve this I have shared all photo copy of shose and order no of picked which through.NOT RECEIVED MISSING PRODUCT @3PC SHOSE Please call [protected] : Exces products pick up 3pc addidas shoes 6mm in two order id (FN[protected], [protected], FN[protected] and FN[protected])

I have ordered 2 shirts from Ajio Order Number: FN[protected]
and received the wrong product against the same.
Ajio is denying for refund or delivering the correct product.

I have ordered the "Cantabil Mens Shirts" and received the Cantabil girls Nikker.

Request you to please help me to get the refund amount of 1768/-....

I ordered the Buda jeans joggers from AJio on May 18th. The thing I ordered was black, but when I received it, it was dark green. So I immediately requested the return of the product. When I file a return request because I received the incorrect goods, Ajio executives respond that the proper item was dispatched....

I ordered 09 products worth 6k in May 2024. Out these 9 items, 3 products were NOT received; and 1 was incorrect product. Ajio badly messed up my order. As a loyal consumer, I registered complaint with their Ajio customer care but they were useless. Did not acknowlegde my compliant and instead said they have "STRINGENT QUALITY STANDARDS" to check and verify that all products were sent. This certainly was laughable! I am registering this complaint...

I ordered a shirt of size XL which got delivered yesterday - 11-5-24 and on checking the size it looked a size larger.
So went to the AJIO site and booked an exxchange for a smaller size
The Delhivery person got the exhange parcel today 12-5-24. However when he scanned the the EAN code of the shirt delivered yesterday to take back the return his software rejected mentioning the product EAN is not found
I feel this is...

This is with reference to RT*****5933, wherein I had ordered Black coloured Saree on 28th April, however, completely different Red Colored Saree has been delivered. Surprisingly, your verification team falsely claims that they had send the right order. In contrast, I have all the complete packaging and product which was delivered to me and your pickup guy also admitted that it is the wrong product and a separate complaint needs to be raised...

I purchased Nike shoes from Ajio for ₹5500, but they were one size bigger than what I ordered. When I returned them, Ajio claimed they failed their quality check and sent the shoes back to me. I refused to accept them, but the delivery person took them anyway. However, I haven't received either my shoes or a refund yet. Despite numerous attempts to contact them, I've received no response. They insist it falls under a "no refund, no return" policy, but I'm left without my money or the correct shoes. Can you help resolve this issue?

Unprofessional from and team. Returning the product is cancelled since multiple attempts are made. Neither I got my refund amount back, nor product. there support making excuses that I to connect with bank I checked not a single penny received.
Order I'd -FN[protected]
Order Id-FN[protected]
Order id-FN[protected]
Order id-FN[protected]
Order id-FN[protected]

Recently i purchased 2 items ane returned it. Ajio gave me my money back in ajio wallet. Now if i go to cart and purchase it shows sorry you can’t place a new order.
Why am i not able to purchase ?...

I am writing to address Order ID FN[protected], concerning the two XXL-sized kurta sets I recently received. As a regular shopper on Ajio, I typically find this size suitable; however, neither of the items from this order fits me properly, as they are too tight.

Unfortunately, I couldn't find a larger size available for exchange on the website. Therefore, I contacted customer care seeking an alternative solution. However, I...

I had ordered EX[protected] on March 1 and delivered on 13 March. I ordered a kurta pant set but received a 3 year old baby girl's dress. I raised a return request stating that a wrong product has been delivered and uploaded the picture of the received item. The courier guy came on 26th and refused to take saying it is not mentioned for him that he has to pick up a wrong product and that ajio will charge him if he picks it up. He cancelled...

I ordered the kurta with full payment of Rs. 1426. In return I got a cheap product which is not even worth Rs. 200.
I am a genuine customer of ajio, apart from this I did ordered many products and received it properly. Please check the same and refund the amount by taking the wrong product....

I have ordered a anarkali dress and a saree,
The product tag was not available when it was ordered.
Quality of the product is not good so i would like to return it but the delivery person is not picking as the product does not contain it's tag.
Please do the needful as soon as possible even i tried to call to the customer care but I did not get a proper response from them....

Am Khushi Singh.
I ordered a Fusionic Embellished Lehenga from Ajio on 15 January (Order Id - FL[protected]).
My order arrived on 20 Jan but i didn't like the quality of it so i decided to return it and get refund for my order. I chose bank transfer and provided my Account No. for the same.
I got a message regarding the initiation of refund on 29 January but till date i have not received my refund of Rs 3.312. This...

I initiated an exchange request for a product that I had ordered in XL size to be replaced with L size. When the delivery guy came for the exchange, he refused to give the L size product because the XL product that I had was giving him EAN mismatch issue when he scanned it. Note that the product and packaging is unaltered and is in the same condition as it came in. On reaching out to the customer care, they keep repeating that of EAN mismatch...

I had made a order of Fusionic mustard yellow saare but recieved cut piece of kurta pyjama.I made complaint just after receiving the product. But they are telling our backend team had checked and make excuses. Order I'd:FN[protected].I want refund.Its cost is rs 1837/-...

I ordered indo raga brand kurta on 3rd march2024 order ID FN[protected]. in AJIO e-comers app. The item delivered on 7th march2024 from DELHIVERY courier i opened that pack on 11th march-2024 wrong item received insted of kurtha received maroon colour sarey so i returned that order but they were replied me that "they packed & dispatced correct item" saying that request cancelled because the item is correctly shipeed at our end". so I called...

I ordered indo raga brand kurta on 3rd march2024 order ID FN[protected]. in AJIO e-comers app. The item delivered on 7th march2024 from DELHIVERY courier i opened that pack on 11th march-2024 wrong item received insted of kurtha received maroon colour sarey so i returned that order but they were replied me that "they packed & dispatced correct item" saying that request cancelled because the item is correctly shipeed at our end". so I called...