[Resolved] Abof.com / Aditya Birla Online Fashion — Not getting the cash back
R
Ronnie2017
from Bengaluru, Karnataka
Address:
Mumbai City, Maharashtra, 400030
Website:
www.abof.com
I have purchased around[protected] in the month of nov-dec 2016 through my credit card and for the whole purchase i should be getting 15% cashback on or before 14th february. But today is 26th april. After calling them 200 times also they didn't give me my cashback and whenever i call them, they are saying "your issue has been escalated with high priority and you will get a call withing 48 hours". But unfortunately that never happened. It is totally disappointed and one more thing is whenever i have asked them to send a confirmation mail with mentioning the cashback, evertime they disagreed. If you can't give cashback to the customer then why you are highlighting that on your website and app.
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May 27, 2017
Complaint marked as Resolved
abof.com / Aditya Birla Online Fashion customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2017
abof.com / Aditya Birla Online Fashion Customer Care's response Hi Ronnie2017,
Could you please share us the Order ID, one of our representatives will give you a call and provide you the details on Cashback.
Regards,
Syed Salman - Team abof
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