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Airtel Complaints & Reviews

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Last updated May 25, 2024
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Airtel reviews & complaints page 1174

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S
Sravan0107
from Mumbai, Maharashtra
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network issue and improper response from customer care executive

Address:Hyderabad, Andhra Pradesh, 500008

I have been facing a network issue from last week, people trying to call me, even i am beside the airtel network tower, they are not able to connect to me. When i tried to call customer care executive i couldn’t even able to reach him through ivr it is not at all giving an option to talk to the customer care executive what is the fun here we people using your networks we paying you and you people don’t have a concern about your customers...
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V
Vishnu Rko
from Thrissur, Kerala
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ussd not working

Dear airtel,
I have just brought your sim card 2 months ago and it was working smoothly, i bought 1gb data for 28 days and everything was good.
But on august 5th i tried to buy a data pack for rs 198, 1gb per day 4g, 3g, 2g data for 28 days by using ussd and they accepted, but i did not receive my data pack and deducted rs 198 from my account.
Please resolve this issue as soon as possible and give my money back.
I...
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S
sunilkumargoel
from Delhi, Delhi
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upgrade to 2mbps to 4mbps

Address:New Delhi, Delhi, 1100085

Hi Concern,
I have received call from Airtel regarding upgrade from 2MBPS To 4 MPBS on 14.07.2017 and approved ok.

Till date i am just following up with Taking to Gaurav khosla who is incharge to upgrade. I have send several mails to him but no no reply from him and he is ready to cancel request. I do not know why Airtel called me for this....
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J
Jakkula Michael Preetham
from Hyderabad, Telangana
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internet data deceit

Hi. I have purchased rc 29 today morning around 10 am. Within no time 200 mb of my data got deducted. I did not use my phone for downloads nor for updating apps and i deserve to know why i should be the victim of such unfair practices by your company. I will be waiting for a justifiable reason for deduction lest i am seriously thinking of mnp. My number is [protected]

J. Michael preetham...
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R
Reenamanoj
from Mahoba, Uttar Pradesh
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didn't get internet service as per recharge

Address:New Delhi, Delhi, 110043

Recently i recharged for 549/- which stated free incoming n out going + 2gb/day internet for 28 days. Aft few days i noticed net charges r being deducted from my main internet account n not from the 549 pack offer.
When i checked with customercare she said it's for 4g handset n 4g sim while no where it was mentioned as 4sim in ur recharge options.
Sending u 2 pics which clearly shows it's not mentioned as 4g sim.
I need...
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S
Sandeep Chowdhury
from Gurgaon, Haryana
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dispute found on owner details

Address:Kolkata, West Bengal

Please take necessary action on using mobile no [protected]. Someone using this after hiding his original Identity.
In True Caller its show "Royal Enfield Shibpur Howrah" but the owner has not revealed his identity. It seems a fake profile ....
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A
Atul Dahate
from Mumbai, Maharashtra
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data not working

Address:Nagpur, Maharashtra, 440026

Dear sir,
I have recharged @rs. 399 plan 1gb per day & calling free for my airtel mobile no. [protected].
But last two days net is not working properly we received speed 2g net work.

We have using this sim for business purposes due to networking problem we have losses of my business.
If you are not give 4 g speed then kindly return my amount.
We will convert our sim to other company....
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V
Vineed
from Ernakulam, Kerala
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airtel prepaid recharge discrepancy

Address:Ernakulam, Kerala, 682013
Website:www.airtel.in/payment/start

I am prepaid user of airtel.

I have done a prepaid recharge of rs: 249 rs for my mobile number

As per the site recharge description, it was mentioend that :unlimited local+std calls along with 8gb 4g/3g/2g data for 28 days."

But after my recharge i was charged for the landline which i have called from my main balance. It was never mentioned in the plan details that the charge will applied in case...
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K
kshlparikh
from Mumbai, Maharashtra
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voice quality issues at my home.

Address:Vadodara, Gujarat, 391740

I am having very bad Calling problem at my home . I have been trying to complain regarding this to airtel many times, But i m not getting proper response from Coustomer care airtel.They r just closing complaints by showing any type of Solutions. I did not expect this from Airtel.So plzz take this problem as proper attention or make me call to main office of airtel. Plzz make sure i m not forced to change operator. Thanks

Kushal...
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Address:641 018

I am having airten broadband connection in landline no.[protected] at room nos.6 & 7, ground floor, sri balaji complex, gopalapuram 1st street, coimbatore 641 018. Mobile:[protected]. Now, i want to cancel the broadband connection with immediate effect. I am ready to pay the arrears bill amount at any time. I request you to kindly disconnect my broadband landline no.[protected] standing in the name of a. Kaleesver with immediate effectg...
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J
jugniiiiii
from Sambalpur, Odisha
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without receipt charging extra

Address:335063

I have filed a complaint with the airtel store for replacement of[protected]. Airtel telecom store has received 100 rupees for any receipt and has been contacted by airtel telecom for the first time to get the sim card activated. To call back krna. Store, there is no action against liar. Mai the airtel company does not satisfy it. I do not know any type of customer from the market....
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S
Sunanda Bose
from Kolkata, West Bengal
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aadhaar card linking with my no.9831247829

Address:Kolkata, West Bengal

Sir i wished to link my adhaar card with my mobile no.[protected]. I sent a xerox copy of my adhaar card together with the original for verification at the airtel outlet at burdwan road, alipore, kolkata 700027 at 12 noon on 7th august 2017. I am 76years old lady. Your agent at the outlet refused to accept the copy and demanded that i go there personally to "give my finger prints". Even nationalised banks accept self certified xerox copies...
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B
BHARAT RAJ KUMAR
from Delhi, Delhi
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re: re: [|bal|ref51840695|] *urgent*-new sim card activation

Address:Hyderabad, Andhra Pradesh, 500032
Website:www.airtel.in

I have lost my phone today along with sim card.
So i had taken new sim card in near airtel store and told that it would get activated within 4 hours. It's already been 48 hours but the sim card is not yet active. I am not sure whether these guys take responsibility of a customer.
Even after following up so many times, they don't care to reply to my emails. This is the worst customer support i have ever seen.
I don't...
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A
Amit Human
from Delhi, Delhi
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airtel landline / broadband - concocted bill

Address:201002
Website:airtel.in

I have an airtel broadband / landline installed at my residence for the last 10 years. The bill plan for this has been the same for a decade. I never got that changed.in the month of may 17, airtel offered me free 10 gb of data, which i accepted. This was start of series of troubles. The bill sent to me for the usage of may-june bill cycle has additional cost of the "free" data offered to me. The airtel billing system has completely gone...
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C
C Ptn Samar N
from Bengaluru, Karnataka
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no service/emergency calls only

Address:Bangalore, Karnataka, 560067

I samadarshi (Bangalore), holding airtel mobile no. [protected]. I got this no two years ago. Now it stopped working, and showing only emergency signal/no service. I am not able to call (Dial & recieve) anywhere including customer care (121). You plz resolve this problem asap. Its very urgent. Otherwise tell me what should i do? Shall i take another no? I tried to call customer care and visited to nearest airtel authorised store they have...
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K
Khaza Shaik
from Pune, Maharashtra
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lost sim card - block airtel sim

Dear service team,

Hi, this is mr. Shaik khaza from ventrapragada having airtel prepaid connection no. 0091-[protected]. I lost my sim card, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card. I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Shaik...
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D
Delish
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untrustable network / service

Address:Chennai, Tamil Nadu, 600091
Website:www.airtel.in/forme/home/needhelp?natureOfRequirement=Complaint&referenceNumber=PR080700609

One fine day your sim card got deactivated for no reason. When i checked with the local store they said it could be a sim fault (In a lethargic way). I asked them the procedures but they denied to help me out since the sim was under my wife name. Hence i gave my marriage certificate since my wife is in hospital for delivery. However, this sim has access to all my bank accounts and office vpn. Then a gentlemen helped me with a new sim to activate....
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S
SanojKashyap
from Bangalore, Karnataka
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false promises and slow internet speed (40-50 %) of actual plan

Address:Bangalore, Karnataka, 560068

I got the call from airtel cc (Customer care) to get the new modem and cc informed you will get 40 mbps speed (They did not inform about the speed will differ as per distance). I agreed to take a new connection. They installed a new modem, after being asked about the speed they informed that you will not the 40mbps speed as the main device (Which distribute the internet in the area) is installed far from your house it will not give you 40...
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S
from Kolkata, West Bengal
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recharge done but no facility provided

Hi,
I am Shamim, today I.e.7 Aug 2017, I recharged my family phone (airtel bihar no.[protected]) with 148 for unlimited airtel to airtel local and std calls. The money got deducted but no call facility was given. Please resolve it on priority basis keeping in mind the perception that Airtel is looter.
Thanks,...
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L
lakshmmmi
from Machilipatnam, Andhra Pradesh
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disconnection of my airtel bb connection 04040165572

Respected sir/mam,
I already requested through call centre 121 two times to disconnect my bb connection in last month & customer care executive assured to disconnect. Even then, bill is came for this month also. Kindly disconnect my connection & relieve me from this torture. I can't pay money for this month. Already last month vacated flat.

Regards — b rajyalakshmi....
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