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Airtel Complaints & Reviews

2.1
Last updated May 25, 2024
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Airtel reviews & complaints page 1227

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D
Dahiya898
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outgoing message not sent

Address:Thane, Maharashtra, 400607

Sir I have facing problem in sending SMS, from last six months. I am not able to send SMS. My outgoing message service is not working. I have talked many times at customer care. I have done all the things they told me, like message center number correction, etc. Even I have changed my Sim after your executive suggestion. But sir still I am not able to send SMS. Please make it correct. It's very harassing for me. My airtel mobile number is...
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Sravya Bandhakavi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not done but amount is deducted

Address:Hyderabad, Andhra Pradesh, 500097
Website:Airtel website

Hello Airtel,

I have recharged my mobile through the Union Bank of India mobile app on 4th July, 2017 at 19:18hrs. The recharge seems to be still in progress when the recharge status on the bank app is checked. Also, the amount is debited from my bank account. There is no option in Airtel customer care IVR menu to talk to the customer service executive and also in order to check the status of the recharge done. I think this...
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P
praveen.bharadwaj17
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reactivate my prepaid Airtel Number

Address:560100

Hi,

I had been using an Prepaid Airtel Number for more than 6 years. I have come out of the country for last 4 months, because of no usage my mobile number has been deactivated. There was no clear notification/intimation on when and why my number will be deactivated. Need some help to activate the number from abroad as Airtel customer care says its not Possible....
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K
kamlaschoudhary
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary deduction of charges

Address:452010
Website:www.airtel.in

I am a prepaid mobile phone user with Airtel from over 2 years now.
I recharged my phone accidentally for Rs.244/- which allowed unlimited Airtel to Airtel calls and 1GB 4G internet daily for 60 days. I had been recharging for Rs. 349/- earlier which gave unlimited local+STD call and 1 GB 4G internet daily for 28 days. Since it was an honest error I did not complained about it. However from last 20 days Airtel has been charging me...
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R
rahulbhatnagar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Secure (Claiming the insurance)

Address:Hyderabad, Andhra Pradesh, 500053
Website:www.airtel.in

Team

This is regarding Airtel Secure.

I have registered my Iphone in Airtel Secure and when after a month my phone screen was damaged so I called 121 and after calling for 5 times they gave me instructions to Claim for the insurance in one assist website.

I have submitted all my documents on 13th June 2017 in oneassist Website and one of the Airtel Team member called me and said that someone will...
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P
Paultuticorin
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Get blocked sim card

Address:Thoothukudi, Tamil Nadu, 628002
Website:[email protected]

Dear Airtel

I wasn't not recharged in my airtel number (+91 [protected]) around 4 months.
Actually am working abroad (West Africa)
so i can't recharged my airtel number after that blocked my number
But i need the same airtel number(+91 [protected]) because of my all communication and my important bank acc, government record and my personal accounts everything attached this number.
So kindly i ask you...
+1 photos
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M
Meghasri K
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to recharge my mobile

Address:560045

Hi Team,

I was trying to recharge my mobile number since yesterday. The transactions are failed/unsuccessful. I tried from Airtel App, Paytm app. Both couldn't resolve my issues.

I am in a very critical situation now can't contact any one due to insufficient balance. Kindly resolve my issue at the earliest.

Let me know if you need any further information. Thank you for your support....
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Prafful Dhasmana
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Net issue 399 plan

Address:110084
Website:airtel

I have recharged the 399 plan of airtel in last month.After two days they discontinued providing the regular 1 gb data according to the plan which should be provided for 28 days.I talked with the customer care executive and follow all the instructions given by them.Still my problem has not be resolved.Its the second time I am facing the same problem with the same plan. That's why I have decided to complain about this....
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K
kharpuri17
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment cross Check

Sir,
I always pay my postpaid bill in time except for the month of May which was due on the 27.05.2017. However, after
getting reminder I paid the bill of Rs. 190/- on the 7.06.2017 vide E-Receipt No. 73416140. Then after a few days I again I receive a message showing that my bill has the previous balance too. However, on the 14.06.2017 I again made the payment of Rs. 190/- vide E-Receipt No.[protected]. The Customer Care...
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D
Dimpi Aggarwal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge was not done but amount has been deducted from bank

Dear Airtel,

Again I am dissapointed with you.

I wanted to recharge my airtel no. [protected] with the amount of Rs. 399 on 02/07/2017 through Pnb banking but such transaction was cancelled and I could not get the benefit of recharge & my amount was deducted from the bank A/c which has not been reversed yet.

I have already sent you the mail regarding the same having reference no . given below -br...
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I
Irfan Basha Babu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst airtel customer support ever

Address:Bangalore, Karnataka, 560100
Website:airtel.in

Today i have experienced the worst service from airter, i am still baring my patience. I recharged for the amount 349 from airtel payment banks, got message saying its failed but my money got deducted. I called help desk 4 times, no proper response from them. I told them to transfer this call to senior guy, they disconnected, it was very embarrassing and i am help less.

Dear airtel, please understand the user situation and...
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S
Subbulakshmi-85
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue about Airtel bill

Address:Bangalore, Karnataka, 560066
Website:www.airtel.co.in

This is Subbulakshmi. I am using Airtel post paid connection from years. From last two months, I kept calling customer care for updating my billing address. Once I visited Airtel showroom in April month and have given my aadhar proof also to update my billing address. I changed my corporate plan to normal postpaid plan. Now I am not getting my bill also. I am not finding right forum to escalate this issue. Even if I complaint to customer...
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prave55
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Re activation of prepaid sim 8146168259

Address:Chandigarh, Punjab, 160047
Website:www.dell.com

Hi airtel team, as i have lost my cell while travelling, but any how i got the sim back day before yesterday via indian post without postage thank god,
I had deactivated the sim about 5 days back, now you are requested to activate the same and oblige
Regards
Parveen sethi.
[protected] alternate number

Hose no. 253/2, sector 45-a,
Chandigarh
Pin 160047...
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R
Rakesh_Swain
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My airtel number still showing prepaid after changing from postpaid to prepaid

Address:600113

I am having this issue since few days. I had airtel postpaid for my number [protected] which i ported to Tamilnadu(Chennai circle) and also converted to it to prepaid.

But when I go for recharge either through my airtel app or any other recharge websites, it detects the number randomly. Sometimes as a postpaid number or sometimes a kolkata number.

Can you please resolve this issue asap. I am not able to recharge...
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Pankaj Tayal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour on 5th june 2017

Address:New Delhi, Delhi, 110009

This is Pankaj was using an Airtel number [protected] for which you can find the escalation in the trail mail .
I was informed that my bill was discounted and I can go to the store and get it converted into the prepaid.
But my bill was not discounted so I didn’t visit the store .

Today (5th june 2017) I received a call [protected] (noushad) to pay the bill (automated voice call) and I asked for the assistance...
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S
santosh malyala
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have data balance 30000 but when try to use for the internet on my mobile, my talk time balance is used please solve the problem cut

Address:500056

I have data balance in my mobile 30000 mb, when i access or want to use, my main balance is cut of which is my talktime i try with my mobile [protected] but not sucess please help me how to solve
I have recharge my mobile balance with rs 69 twice rs69 two time but now my balance show me rs66 where is the full amount please check and do the needful...
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C
cswati
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel broadband disconnection

Address:600028
Website:www.airtel.in

This mail is regarding the deactivation of the account number [protected] including dsl connection. I have called you several times before but nothing has been done till now so i am not going to pay bills from now onward as this was put to your notice in the month of january.
You guys are generating false bills every month, even after giving calls to your customer care. Each call is not less than half an hour but all in vain.
You...
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D
drsubir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized 4G service deactivation and not resuming the same

Address:Mumbai City, Maharashtra, 421202

My cell number is [protected].

This in reference to several complaints to AIRTEL, many of which have been marked as resolved in my airtel app.

Few of these complaint numbers on are: 77461694, 77434792, 77350120, 50093173, 50074146, 50035389, 49888925, 49915771.

It has been more than a week that I am without any 4G network. Airtel customer care as well as executives from nodal office and appellate...
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abhinav gandhi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I complained as my not is not started yet

Address:Aligarh, Uttar Pradesh, 202001

I give the request to change my sim for other no i. E [protected]
But more than 32 hrs gone till now my no is not started.. So whose going to pay the bill of this no as this not is not working its a pospaid connection and i need this no urgently.
Secondly i complained more than 15 times regarding network issue on all my no [protected] but there is no response from your side customer care support said that at that location we need...
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pankaj32900
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction blocked

Address:New Delhi, Delhi, 110092

My Airtel number [protected], I loaded the 5000/- to make the payment. When I am trying to pay this it says that your debit transaction are blocked. Several time written the compliant to Customer care and next level. First time they asked me some id proof and address proof same was send to the airtel money team. Till now issue was not resolved and I asked for 3 question no ans from there side.

1. Reason for blocking
2....
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