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Airtel Complaints & Reviews

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Last updated May 25, 2024
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Airtel reviews & complaints page 1410

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B
balamurugan161
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

9600301982 - Incorrect Data Balance and Not able to use internet

Address:Chennai, Tamil Nadu, 600091

Hi,

I am using airtel prepaid mobile ([protected]) and I recharged for 349 which is under Santa offer to get 1GB data and unlimited local and STD calls. After few days I was not able to use my internet.

I called to your customer care 30th December 2016 (Ref no : CBNRD[protected]) and I was told that the particular recharge 349 (With 1GB data) was applicable only for 4G enabled handsets and not for mine. I was...
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kurt.gilby
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband modem upgrade delay

Address:Bangalore, Karnataka, 560037
Website:airtel.co.in

Dell - Internal Use - Confidential

From: WM, KURT
Sent: Monday, January 2, 2017 2:36 PM
To: 'nodal.[protected]@in.airtel.com'
Cc: 'appellate.[protected]@in.airtel.com' ; '[protected]@in.airtel.com'
Subject: RE: RE: RE: MODEM INSTALLATION DELAY FOR BROADBAND CONNECTION UPGRADE [protected]_KK

Dell - Internal Use - Confidential
Hi Airtel,

Thank you for getting back, however...
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S
saket subham
from Ahmadpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No close by u, no. Is 7677867677

Address:Muzaffarpur, Bihar, 842001

Dear Sir,
This is very very importantant number of mine due to some health reason, this number ([protected])is not used my me.
This is also important to inform you, no call or sms given to me, regarding this.Without informed me how my number([protected])is closed from ur side.
please arrange to activate this number or arrange duplicate sim.
I always thankful for that.
from,
Saket Subham
kali...
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E
EAM
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4G sim swap issues

Address:Rajkot, Gujarat, 360005
Website:[email protected]

This is in regard to the free 4G SIM card that was couriered to me for up-gradation from 3G to 4G. I had received the SIM on 29/12/2016. I made a SIM change request for Airtel mobile no. on 29/12/2016. I received an email in my registered mail id that the SIM for my airtel no. has been changed successfully.But when I inserted the new SIM card, the network doesn't show.

I called up customer care from a colleague's airtel no....
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Krithika Nakshatri
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incoming/Outgoing Call issues

Address:560011

For a month the airtel numbers in jayanagar 3rd block location, bangalore has not been working! Full network but nobody is able to call us and we cannot call anyone..have to literally go to another location all together by travelling 10 min and make a call!!After 10 tickets opened with airtel, a million calls to the call centre and several messages on the facebook airtel india page, all i keep getting is this Hi Krithika! We tried reaching...
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Rahul verma89
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False call coming from airtel company

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Airtel company

They are calling me to pay a bill of excellent amount of 1000 Rs. I have port my mobile from airtel to vodafone regarding number [protected] i m getting calls from airtel executives to pay a excellent amount of 1000Rs. I have pay my all dues on 26 october 2016 before porting my both mobiles 1. [protected]
2. [protected]
And now regarding this [protected] i m getting calls to pay a bill of 1000rs .
Please see after this i...
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C
captainpremkumar
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service and no action on complaints

Address:New Delhi, Delhi, 110011

I have two post paid connections in family (both ladies) of AIRTEL. whenever a call is made to these mobile nos, the mobile is showing switched for incoming calls. the set and the sim were changed as per advice and the problem still persists. the mobile nos are not contactable . the company did nothing to resolve the issue. one no belongs to an old person who requires it all the time for her medical help and other assistance....
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A
Ashik Ali AK
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fixed Line / Broadband

Address:Chennai, Tamil Nadu, 600085
Website:www.airtel.in

I raised a request on 16-Dec to shift my FIXED LINE services

[protected] For shifting my fixed line to my new address - (both the houses are in same locality and two streets away - KOTTURPURAM)

Number:[protected]

I was assured that my request will be resolved max in 5 working days as per Airtel's SLA to shift fixed line.

However, the same was not done until 21-Dec. Since then, I...
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M
Mohammed Zaheer Abbasi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Quality of Signal

Sir,
Indeed Airtel is one of the best telecommunication service provider in India.
I am sorry to say the quality of signal around Patrakar Colony Ashok Nagar Allahabad is very poor specially the last area.
The problems we are facing are as follows.

1. It takes time to connect the call.
2. Frequent call drop during conversation and redialing hardly connect the call.
3. Poor quality of voice...
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V
vinod manchandia
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount transferred in airtel money app not refunded

Address:Jaipur, Rajasthan, 302017

I have transferred rs.350.00 to airtel money app on 24.11.2016 thgh my mobile no. [protected]. Transaction id of the amt transfer is[protected] at 08:01 am. I recd a confirmation message from airtel money and the amt was reflected in airtel money app, but the next day amount was disappeared from my account, neither amt was shown in my airtelmoney a/c nor refunded to my bank account. I complaint the consumer complains site on 22.12.2016 but...
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A
athulajith
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet not working for third time in past one week

Address:600037
Website:www.airtel.in/Broadband‎

I had called almost 12-15 times to get my issue resolved. I was assured that someone will fix it within 24 hours. Last I had spoke to a Supervisor (Dinesh) who said he will get someone to call me back in 48 hours. I work from home and internet is very important for me. Please do something about this horrible experience I had with the Tech Support. Please find the latest Ticket Reference# 76884078.

This is the third ticket in...
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S
siddiquimab
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid Number Closed within 2 months not in Use

Address:Hyderabad, Andhra Pradesh, 500024

I had this number [protected] since 2004 and recently on September 5th 2016 i went abroad for a short period (September 5th 2016 till November 5th 2016) and after returning i found that my sim showed as invalid and when approached local airtel office they said the number has been cancelled, i need the same number i was using it for past 10yrs, Before taking the step of cancellation Airtel should have informed the same on my alternate number...
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ANIL KUMAR jodhawat
from Ratlam, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Port my idea number without my permission

Address:New Delhi, Delhi

I M using idea connection number [protected] and I had requested for protibilty frm idea to airtel but later I requested to your customer care staff to cancel protibility I wanna remain in idea only because due to financial reason I am not able to pay Rs 220/- approx.. But they not accept my request and deactivated my idea number.pls accept my request and port my idea number to idea....
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T
tanumoy
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

[airtel money] didn't receive cash back

Address:560037
Website:www.airtel.in/personal/money/contact-us

Hi team

I paid cesc electricity bills on 30th dec 2016 via airtel money app using code "cash5"; however didn't yet receive the cashback - could you please check it:

9:09 am: rs. 490 via transaction id.[protected]
9:14 am: rs. 110 via transaction id.[protected]

Hope you can find out rest of the details from the transaction ref; called customer care but of no help...
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110050783313
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Signals poor

Address:Warangal, Andhra Pradesh, 506003
Website:www.airtelindia.com

Hi airtel.
I K.RAJU LIVE IN WARANGAL DIST. TELANGANA.
I am live Taralapally nearest to Kazipet town just 4km iam working Indian railways
My department was issued cug sim your airtel but I am facing signals problems so increase signal strength. My number [protected]. also I have changed handsets up to five. that is not mobile problems your network problem. Don't give adds our network coverage through out India. it is...
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R
rupeshmehta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges deducted but service not provided. No resolution or refund.

Address:Mumbai City, Maharashtra, 400067
Website:www.airtel.in

I Requested for data pack on MyAirtel App on 20th Dec. Charges were debited, but the service was not activated. After 10 days and speaking to 4 customer service rep, they still did not resolve the issue. I have been asking for a refund of the charged amount, but they are still asking for more information, even though all information was verified by the previous cust serv reps. I had informed them that I would be travelling out of the country,...
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Shaurabh Banerji
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile data 4g connectivity

Address:110092

What the hell are the bleady senior managers of Airtel doing the mobile data & 4G is all BS it always shows as E come what may can you tell what I can do email me the same asap I am using IPhone 6 ok your network is just hopeless I need a resolution from you asap ok I will ensure that I get my phone checked by apple service centre as well ok...
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K
khanpur
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Block sim card of lost mobile phone

Address:New Delhi, Delhi, 110062

I lost my lg mobile phone(black)- dual sim on 31st december 2016 03:00 pm with airtel sim card. My airtel mobile no. Is [protected].Place of loss is dr. Ambedkar nagar.I lodged a fir lr no.1262231/2016 on 31st december 05:17 pm.

Please block sim immediately of airtel mobile no. [protected] and oblige me.

Thanking you
ashok kumar sharma
email id: [protected]@gmail.Com
alternate mobile no....
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Rajpharm
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ktv and Vijay tv not coming since two months

Address:Chennai, Tamil Nadu, 600126

Hi

I am facing this issue since two months still its resolved after calling many times service engineers are worst they are providing wrong resolution like changing set top box and reciever .

Airtel dth is cheating custumers

We have to prvide them 150 rs even though problem is not from our end

My customer id is[protected]

If problem exists planning to change dth...
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S
suvamdhar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unmatched Promises by the Company

Address:New Delhi, Delhi, 110 070
Website:www.airtel.in/broadband

I took an Airtel Broadband Connection before two months in one area(previous address). After twenty days I shifted my house in some other area(present address). When I requested Airtel to shift my connection at the present address, they told me that they don't have the connection available in that particular area, In spite, of their claiming that they are the best network at their website. My subscribed Airtel connection was offering me a...
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