Airtel Complaints & Reviews

My dongle connection no [protected].
I had asked to stop connection 3 months back and send me the final bill for payment. However, they are generating bills for every month for which I have not used dongle for and sending bills as total. I am ready to pay only for what I have used and not for the month for which I have not used. While giving connection people come to your place but while disconnecting they want us to go to outlet which...

I have been using Airtel network for more than 10 years. After looking at the over exaggerated advertisements in the TV channels, I decided to recharge my mobile with 4G data connection. It's been 2 weeks since I did a 4G recharge but still I did not get 4G signal even a single time on my mobile. Amazing thing is, I don't even get a proper 3G signal on my mobile phone. When I initially complained on the same to the customer care, they said...

Sir I have Air tel pre-paid mobile no [protected]. It is about 14 yrs old no. I sim is to be replace. But the your airtel Bareilly center demand old ID. I have shifted my residence. No copy of such old ID is available with me. This is the duty of company to update the record of costumer time to time. Instead they demand the old ID. There is no way except to port to any other company. This is problem of many others also. I am sending copy of...

Hi team,

I have logged in the request on 28th may, 16 for the refund of excess amount as i have mistakenly made the payment of 17020 instead of 1702. I have called so many times to 121 and have sent the cancelled cheque with my bank statement but than also they are not resolving my problem. I had also called airtel nodal team but still the same issue persist. Below are my details:

Request no. 68309150
br...

I made a mistake of merging my account id [protected] and [protected] which turns out to be a nightmare for me first they disconnected my first id without swapping its card for the new id so i couldn't be able to watch that tv for all the while and getting through their customer care is not again a easy job after long holds untrained and naive people will greet you who instead of supporting your will make silly mistakes to put you in dreadful...

I reachared my airtel DTH for Rs 2121 as per offer message which I received. After successful recharge I got a message of offer not processed. I called customer service and they said like my plan has to recharged for remaining balance of Rs 2490 to activate the same plan. Then again I recharged for the same and again I got the plan not processed message. Then called customer service again and after explaining everything they made me wait...

I have been complaining for my Airtel TV to the Airtel customer care since past 5 days as it is not receiving any signal. Every time I call customer care, they assure me that it will be fixed within 24 hours. They also give me contact number of the Engineer but nobody answers the call and nobody comes for fixing the fault.

Also, they are deducting 14 rupees daily from my account with out any service.
My latest complaint...

This is highly shameful about airtel that airtel appellate authority cannot reach its own airtel network mobile [protected].

I reside in sector 23 Gurgaon, which is near to leading corporates in udyog Bihar Gurgaon which is just one(1) kms away,

But if you ask airtel network providers to audit, I can show that network is extremely poor here.

Therefore I have to use SMS mainly to communicate as...

Sir my landline number is [protected]. My contact number is [protected]. I have raised a complaint on 27th of may month regarding the airtel broadband im using. The speed i have ia 8 mbps and the download speed is very slow. I have raised complaint on 27th may 2016. They called me on 28th may and said that there is a problem in fixed line so they will clear (They lied to me saying this) and without my knowledge & confirmation they closed the...

Almost making a single complain lots of time, there would be no responce not from the customer care and even not from the airtel appellate authority, each and every time they charge me a high value o[censored]sage bill, but according to my plan it would be of it's minimum value.
I almost complain so many times but always a same reply from everyone, as the person representing airtel thought there system are upto date and i(customer) is wrong....

Date :[protected]
My name: harish
My mobile number : [protected]
Details:
Amount debited from : state bank of india
Billers narration : [protected]-citrusairtel
Cheque num/ref no :[protected]
Value date : 01 jun 2016
Amount debited :rs.200


Issue:
I have tried to load cash to airtel money account through net banking, the amount of rs.200 debited...

I am having an Airtel connection since past 1 year or more and many times i had complaint to Airtel customer care regarding the same but each time i just receive a reply that a technician will visit the premise and resolve it. But not even once did the technician visited nor the issue has been resolved. When i complain to them they said that I have update the problem is resolved. they are doing fake adds that every where network is available...

Sir
this is to bring to your notice the harassment I went through after being customer with air tel for almost 5 years.
I have two mobile connection [protected] and [protected].
However I decided for mobile no. portability for my later number [protected] for which I get NOC after making the required payment.
just after getting NOC and after activation of my no. With other service provider I got an sms to pay dues...

I had lodged a complaint regarding collecting rs.365/- in excess. My complaint no. Is po[protected] dated 23.05.2016. The amount has not been credited to my sb a/c. So far. Please arrange to refund the same immediately.In view of this i have instructed my bank to stop ecs facility to airtel bill with immediate effect.

Kindly do the needful immediately.

Louis ferrao...

Sir,
I'm an airtel users since many years, i have a complaint about data lost in my airtel mobile number, which is recharged on 19th may for ₹ 299. The plan says will get minimum of 1.2gb of 3g data, and may get upto 10gb. However i got 5gb data. After few days o[censored]sing the data lost completely on 31st may, on that day i tried to add few numbers in airtel's 'family share' option using 'my airtel' app. (It is an option to share the...

Hello Airtel Team,

Once again I am reminded you guys don't pay any attention/respect to prepaid customers.

My Name is Sekar. I have been using your network for more than 10 years now through the prepaid number [protected] (Hope you understand my value being 10 years as a customer). I got an appointment to travel abroad for 4 months and took my number along with me.

On 4th May, I got a message...

Hello sir, i am sunil kumar bhadoriya i use Internet . one day i was using Internet then music hub activated automatically and cut my balance but today i rechaged my mobile then again activate music hub and cut my balance 35 rupees after that i deactivate music hub but i don't know why they activate service without user permission, so i would like to get my cut balance back.. My no is [protected]....

Hello Sir/Madam,


I took a 4G connection [protected] on March 2016 and it is on the name of Mrs. Raikishori Basu.

After taking this connection we could use it for 7 days only,
Initially an incorrect bill of amount 7000+ has been requested to pay.
I denied to pay the wrong amount and then Airtel block it for the entire month of May.

After revising the payment details, I paid...

Dear Sir,

With reference to above subject i wish to inform you that i have applied for change a prepaid mobile connection to postpaid mobile connection on 27.05.2016. All related documents submitted by me to concern airtel employee Mr Dependra Singh. He said that your connection will be start properly in 07 hours but till date my incoming calls and internet service is barred. I am service class person. i have contacted many...

I recharged my mobile for 110 rs as it was the offer there in my airtel app. The amount got debited but not credited to my airtel balance. I tried calling to the 121, 198 and many other ways to connect with them or inform them about this. But none of their gold care customer care representatives seems to be available for the past 5 hours.

On top of it every single time I tried to call 121 N 198. It would start saying my mobile...