Claimed

Airtel Complaints & Reviews

2.1
Last updated May 25, 2024
Complaints 54509
Resolved
21960
Unresolved
32549
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1640

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Harsh Jhunjhunwala
from Mumbai, Maharashtra
Report
Copy

Wrong billing - urgent

Address:Mumbai City, Maharashtra, 400064
Website:www.airtel.in

I am using mobile number +[protected] with airtel. I have got wrong billing information on my phone. On 26th December I changed my plan to have 960 MB of mobile data from earlier 360 MB and around 1800 minutes of std calling time. I was told that on 26th December itself all my data has been consumed. Since then I dont have any access to data. It isnt possible that all the data got exhausted on the same day. I have also been told...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
rahulgaba
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3G Dongle speed

Address:Mumbai City, Maharashtra, 401107
Website:airtel.in

7 months of an issue, no resolution. Just going into cycles. 21MBPS of said speed - 0.1MBPS of actual speed, yet no help. 121 online help asks to visit gallery, change sim, get the device checked. Gallery charges everytime, changes sim, changes settings. Sends us back home with false assurances. This has been going into cycles since 7 months and I'm helplessly asking for home assistance which was promised at the time of purchase. It...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nitin Kr. Gupta
from Hosur, Tamil Nadu
Report
Copy

Data card termination request not served from last three months.

Address:560099
Website:www.airtel.in

Hi, I was facing issue with the 4G LTE data Card from August Onwards. Tried to resolve this with Airtel outlet but I was not getting any solution so I raised a termination request for my datacard number#[protected] In September. Everytime I call CC they are saying request will be served within next 48Hrs but that is never ending instead every month I am getting a Bill and some new commitment from Airtel. Finally I went to outlet to with...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Muddu_pareshan
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone number not getting activated even after changing sim multiple times

Address:Faridabad, Haryana, 121003
Website:Airtel

I requested for conversion of my Airtel postpaid number to Airtel prepaid ([protected]) on Jan 1st at Airtel store in Indirapuram, NCR. Postpaid number got de-activated on Jan 2nd, but prepaid number did not get active as yet. Airtel store people changed the sim 3 times each time saying that earlier sim was faulty and this would work. None has worked yet. We have made numerous calls to customer care and made numerous trips to airtel store,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sai Shravan
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Got different tariff rather than for what it is recharged

Address:517325
Website:airtel.in

On DEC 7th, using airtel account online i have recharged 73 rs tariff 1.2ps/2sec which is mistakenly written as 1.2ps/sec since another tariff 1.2ps/sec is costing only about rs.15 for the same validity so i recharged withit anyway, it was the third time that i recharged with this pack on dec7th, first two times i got the tariff 1.2ps/2sec but the third time recharge which is on dec7th but my tariff is only 1.2ps/sec.when i called customer...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Helalur Rahman
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not provide 4g data as they committed

Address:560078
Website:www.airtel.in

Hi, I have taken 4g post paid hot-spot last month. My plan was, 999 rs p/MultiMPI with 10gb and 10mbps data. But they failed to provide the same. Now they are saying that at my place there are no 4g network is available. And now they are not ready to take the hot-spot device for what I have paid 2250rs.and without 4g data it is use less....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
akshayraj007
from Bengaluru, Karnataka
Report
Copy

Customer care behaviour

Address:Dehradun, Uttarakhand, 248001

I was totally shocked to see the behaviour of the customer care executive. There was sudden cut of Rs.250 from my balance when i called to ask the reason they said its because i exceeded my data limit. After getting my phone recharged again i lost Rs.16. I called to ask the reason the executive spoke to me in a totally undesirable and rude manner. She said how many times will you call for the same problem. I said i had certain doubts that...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Raza.Abbas
from Noida, Uttar Pradesh
Report
Copy

Broadband & Call drop Complaints.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

Dear Sir/Madam, I am resubmitting the complain as nothing has been done on my last complain and don't know why was it closed. I am really fed-up and frustrated with the level of service provided by Airtel to me in spite being the customer of Airtel since last 15 years. I have been paying the bill month after month without using the service at all. In summary, my problem is frequent disturbances and non-availability of the internet/broadband...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Deepak Kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

International security refund issue

Address:Bulandshahr, Uttar Pradesh, 203001
Website:Airtel.in

Sir, I bought a Airtel SIM in june 14. With security money. Then in Aug 2015. I surrender the sim and demand for security money. Till Sep15 i was taking a follow with mail. Then finally i came in india 28 nov and again request for refund. They people deny for refund and told me that the said refund amount already send by cheque and cheque cleared....
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vivekpaliwar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wap service activated and i don't use gprs

Address:Gurgaon, Haryana, 122001

Hi, 2 WAP services got subscribed on my AIRTEL number [protected] without even my first and second consent. May I know how below services got activated on my Postpaid and that too on DND number. Got below messages:- 1) MASTI CLUB service has been [protected]@Rs75.0 for 15days. Txn ID N[protected], 14Oct15 05:53. Service will be renewed after validity expiry. To use, click http://203.115.112.5/NzMastiClub (Data charges apply).To deactivate,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Robby Singh
from Ludhiana, Punjab
Report
Copy

Network problem harassment

Address:Ludhiana, Punjab, 141001

Very Poor Network we are facing lot of problem from last 03 months and when we call to complaint at as i have done complaint almost 03 Times at 121 our phone is being disconnected for Customer Care Executive, calls are been dropped while talking and we have to pay full bills, a lot of harassment we are facing because of airtel network my clients are being lose as they tell us our numbers are always switchoff, This is an new way to get bills,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Manish Singh Panwar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Net activation not done past four days!!

Address:560102

Dear Sir, Friendzzz This New Year's came as surprise for me from Airtel's end.. They surprised me by disconnecting my internet on the 1st of Jan'16 evening... Since that evening until now 4th Jan'16 2:45pm I have called up 121 which is the Airtel backend over a dozen times... Every executive sitting there is HELPLESS as has a different stories to tell BUT rant able to SOLVE my problem till date.. First excuse was TECHNICAL ISSUES -...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
thavu56
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in getting broadband connection

Address:Chennai, Tamil Nadu, 600073

I have applied for a broadband connection ( 20 GB) with landphone on 30/12/2015. I paid the installation charge of Rs. 1000 also. They told that the broadband connection will be installed within one day but till this date nothing has been done. I request you to kindly look into my grievance and do the needful. Thanking you, Yours faithfully, Dr.P.Thiagarajan ( Professor) Mobile: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Neha Pathania
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Details hacked by airtel

Address:122002
Website:www.airtel.com

Someone use my persnol detaials and address want to block my sim info the cce that he used my detials and prwsnly he torchered me ncs he have my details details give him by airtel and he tourcheed me mindly i m so dstrbd...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vinothelegend
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High bill in postpaid connection

Address:600118

Hello, My postpaid number is [protected], as per my plan data limit is 750MB. If i reaching my data limit i will receive SMS likel chargers will apply 10p 20kb on my mobile. I have not received such messages on my mobile i have used data connection. Now my bill is 1338 rs usually i will pay 345rs average. I called customer care executive and i have sent multiple mails to them they are not ready to refund my amount. Kindly advice someone...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Louis Waygood
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband not working for 10 days

Address:Chennai, Tamil Nadu, 600101

My Broadband phone number is [protected] and my registered Complaint No 62973564 dated 25th Dec 2015. I am unable to go online from 25th Dec 2015. I have been getting all sorts of excuses from customer service but so far nobody has attended to the complaint....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sunish Sharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong recharge information given

Address:Solan, Himachal Pradesh, 173207

Dear Sir, I checked the 3G internet plan offer and got information 300 mb 3g data for rupees 101, validity 30 days.But when i recharged with 101 rupees i got a different plan which was not needed.I got local airtel @20 paisa per minute. I was given wrong information, hence requested to please help me.Please help me in providing plan which was 300 mb 3g data for 30 days. Thankx Sunish Sharma...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pramodupdesco
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding payment receipt

Address:Lucknow, Uttar Pradesh, 91

I have made a payment of Rs. 3240/-to recharge airtel digital tv by credit card online on[protected] for customer ID [protected] Customer name.Sudheer Kumar I want the payment receipt for above transaction for reimbursement. Please provide it on my mail...[protected]@yahoo.co.in...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ARJUN PANDEY
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to access internet and call disconnection from seniors

Address:New Delhi, Delhi, 110091

Hello Sir.. From last 22 days i am not able to access my internet on my number...in my phone every sim is working only my number is not accesing internet...regarding that issue when i call to airtel customer care your senior executive can disconnect my call every time...without giving me resolution on my problem...seniors are only disconnect my call...its my biggest mistake to choose airtel and want to use the data services...tell...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Niharikaparth
from Delhi, Delhi
Report
Copy

Pain story with airtel dth

Address:Gurgaon, Haryana, 122001

My Story of pain with Airtel started on 5th Dec 2015, when I took decision of bringing Airtel DTH at my home. On very same day 2 guys came to Collect money for DTH installation and to tell me about the monthly plans. I asked them for HD quality (as I thought its really good), but after hearing the Prices of HD..i said that is expensive than other DTH Connections in market. They replied, '' HD ki jaroorat nahi hai sir, yeh hi kaafi clear hoga...aap...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy