Claimed

Airtel Complaints & Reviews

2.1
Last updated May 25, 2024
Complaints 54509
Resolved
21960
Unresolved
32549
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1710

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bejoyraj
from Chennai, Tamil Nadu
Report
Copy

Airtel Lease line Connectivity Service Req No: 19033792

Hello There, We have a corporate Lease line of 12 MBPS line, and the connection is down and not stable for the past 20 days, every day we call up the customer service they assure it will be done today and nothing happened, Service Req No: 19033792 After long waiting and calling every one in the commercial line department, a guy showed up in our office today and he said he rectified it and showed us it is showing 12 MBPS full speed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arun Mail
from Chennai, Tamil Nadu
Report
Copy

Poor customer service, not having proper support

Address:Chennai, Tamil Nadu

I bought airtel 4g hotspot device along with a sim 3days back and still im following up for the activation. im really frustrated by the support from the service provider. my entire day is spoiled and made me mad... just listening to that repeated [censored] instructions, that much im irritated.. are the management really concern about their customers?? what the hell those guys are doing with the customer support team. im using bit harsh words...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Balakrishnan Mudaliar
from Bengaluru, Karnataka
Report
Copy

Since Last 2 Years Severe Network Issue, Frequent Call Drop, Voice Break

Address:New Delhi, Delhi

Airtel Network is very poor across Delhi. Currently they launched 4G whereas their 2G & 3G services are not working properly. I have been facing severe Network Issue, Frequent Call Drop, Voice Break at my Residence in Dwarka Sec-19. Earlier I was using iphone 5 and now iPhone 6, so they can't blame the mobile device. Since last 2 Years I have been complaining to Airtel Customer Care, Nodal Officer, Appellate. But No action has been...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Kamal_ghai
from Bholath, Punjab
Report
Copy

Recharge fraud

Address:Amritsar, Punjab

I recieved a call from airtel number +91 [protected] . A girl told me that i have won a prize in prime minister scheme and then she asked me to go to a nearby recharge shop and let her talk to the shopkeeper.The girl asked shopkeeper to recharge her mobile number with a sum of Rs 2000 and the shopkeeper did so. Sir, the shopkeeper asked his officers to retrieve the money and block the number but the Airtel employees told that the number...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sunil Suthar Manawali
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Don't give proper balance.

Address:Fatehabad, Haryana

सर, मैनें एयरटेल का नबंर ₹१८० का रिचारज करवाया जिसमे मेरे को ₹१२० का बेलेसं बताया था | लेकिन मेरे को ₹११९.९९ का बेलेसं दिया गया | इसके उपरांत मैनें उनको भी सुचित किया था लेकिन...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
SaMaNtH ReDdY
from Hyderabad, Telangana
Report
Copy

Fake Statistics Huge billing

Address:Hyderabad, Andhra Pradesh

Hi Airtel users, Airtel cheating with fake Data usage statistics and generating huge bill. i have a scenario. on 31/aug/2015 I have free data of 135MB and my previous due amount is 44.5 rs, on first 1/sep/2015 still i have 135mb free data I thought I have free data that’s why I started using, when I check due amount airtel shown due amount as 535Rs after watching this …shocked… I called to customer care they told me after bill generation...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vsprabhu2
from Bengaluru, Karnataka
Report
Copy

Not Getting Registered on Airtel 4G Network

Address:Thane, Maharashtra

I purchased one 4 G prepaid Simcard from Airtel Gallery Near Plarform # 1 in Virar(west) # [protected].After several attempts I am still not able to register to Airtel 4 G network.My handset is 4 G enabled (Lenovo A 7000 a).I feel Airtel Gallery is selling 3 G simcards in 4 G packets and duping people.When I tried to recharge for 1 GB online, the Airtel 4 G website says this is not a 4 G simcard, please obtain a 4 G simcard .But when I tried...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rakesh Sehrawat
from Delhi, Delhi
Report
Copy

4G data service not activated

Address:Hisar, Haryana

Airtel sales executive came to my home for 4g home wifi router. demonstrated well and installed the same after my concern. I have paid Rs 2500/- for that, but no receipt was given, filled up the form and gave my address proof and all that. Got sms that my 4G will be activated, I called up and they said its activated. I have assign mobile no. [protected]. Now at my home 4G is not activated. I called up the local person many a times for technical...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sachi91
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding Money

Address:Ghaziabad, Uttar Pradesh

I have done one online payment for Airtel Broadband of rs 1000 rs. Till now no one contacted me for same . now i want my money refunded, airtel customer care is not responding now, neither they are refunding my money back. Very bad experience every time when you try to buy new connection. I request airtel team to look into it as soon as possible and do all needful ....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
grasp_power
from Gurgaon, Haryana
Report
Copy

Number always not reachable

Address:New Delhi, Delhi

Hi I have 3 connections ([protected], [protected] & [protected]) and recently I got the 4G sim for my airtel connection.Ever since I got the 4G sim although I have all the signal but my no is always not reachable.I called in the airtel customer care on 06/09/2015 and got a lame advise to just restart my phone which I already had tried multiple times.I was also advised that this will be resolved within 4 hours and will also get a call from airtel...
Helpful
5 other people found this review helpful
5 found this helpful
13 Comments
Report
Copy
D
DsChauhan1991
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge Amount Not Credited To Balance after successful Recharge

Against Airtel my airtel Number is [protected] maine apna airtel number myairtel app se 350 rs kaa rcg karwaya tha 04/09/2015 ko 4:29pm pe jisme mujhko 365rs ka talktime milna tha jaisa ki Airtel ki Myairtel app me show kiya tha mujhe mere pass bkayda message aaya ka aapka recharge Ho gya hai aur 350 rs ka talktime add kar diya gya hai par naa to uss time mujhe mera talktime mila Aur naa ab tak mila hai aur Naa Jus special...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
J
jaganath j
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reactivation of mobile number

Address:Coimbatore, Tamil Nadu

Hi, My airtel number got disconnected on07.08.15 because on non usage for long time without any intimation. I submitted the documents to airtel Reln center at cbe on 8.8.15 and received a new Sim. Even after submitting documents 3 times till now no proper response from arc and appellate team... My number is 950095&&&&. To whom I have to contact now. 18611480 is complaint number. [protected]@gmail.com. Jagan....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Alokp505
from Mumbai, Maharashtra
Report
Copy

Refund issue

Address:Gautam Buddh Nagar, Uttar Pradesh

I had balance of aprrox. Rs. 360 on 04 Sept 2015 on my Airtel DTH . Due to some excess charges of Airtel, I decidted to disconnect my airtel DTH, Same day i call customer service & asked to de-activate my DTH . Same day coustmer care person told me your connection has been cancelled, You will be refunded either in cheque of NEFT, On 06.09.2015 coustomer care person call me & said please sale your dth to someone else, i said that i am not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
monicash1
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misguidance and over charging for internet usage

Address:New Delhi, Delhi

This is with respect to my number: [protected] [Bill Plan rental :- Rs. 175/-(Pro rate) GPRS : Rs.100/- (Prorate)]. For the month of Aug, my 100 rs net plan was about to get over, so for the same i contacted airtel so that i can get another net pack. The customer executive guided me to upgrade to Rs. 250 plan in which i will get 1 GB 3G data. Moreover, he also told me that I will be charged only Rs. 250 for internet usage for the month...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prashanth_S
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pending Activation for mobile 9886160862

Address:Bangalore, Karnataka

Hi,

I was impressed about the offers and the 4G services given by Airtel, opted for portability from Vodafone, the porting requested was accepted and my old number was disconnected on 3rd Sept 2015, I inserted the Airtel 4g sim card given to me but it did not get activated. I called up customer care and they told that this sim card is not registered in my name, then i got the sim card changed on 4th Sept 2015 and completed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gundamaiah Annamaina
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTH account suspended wrongly

Address:Chennai, Tamil Nadu

My Customer Id:[protected].My DTH account got suspended on Sep 3.I called to customer care and lodge a compliant. I didn't got any proper response from them. Then I called to Nodal Office and got information that I make a request for reversal in 21st April 2015 so they refunded 245.That's the reason the balance got deducted and account got suspended. But I didn't make such request in April 2015 and also no amount got credited in my account....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hrdraj76
from Mumbai, Maharashtra
Report
Copy

Broadband installation issues

Address:Indore, Madhya Pradesh

Complained against Airtel Monday dated 30.08.2015 I got contact details of Mr. Mukesh Vyas and as per discussion I gave him a cheque of 5010 for installation of new broad band connection, after that I received one SMS on 1st Sep'2015 that document received against your fixed line account no [protected] installation order no. 40963889., also in evening 1 got one call from Airtel we are coming for installation of your connection pls. stay on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hrdraj76
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection installation delay from last one week

Address:Indore, Madhya Pradesh

Complained against Airtel Monday dated 33.08.2015 I got contact details of Mr. Mukesh Vyas and as per discussion I gave him a cheque of 5010 for installation of new broad band connection, after that I received one SMS on 1st Sep'2015 that document received against your fixed line account no [protected] installation order no. 40963889., also in evening 1 got one call from Airtel we are coming for installation of your connection pls. stay on...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shruti Mitra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding my money

Address:Bangalore, Karnataka

I have applied for Airtel broadband for a month back.They collected the document and money within few hours.After that no one contacted me for the installation.I have called them back several times they told the same thing every time that they are raising a complain and the installation will happen in 3 days.but nothing like that happened ever.After two weeks they informed that installation cannot take place in my area.So i have raised request...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
senthilcovai
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in shifting landline and broad band Airtel connection

Address:Coimbatore, Tamil Nadu

I am having an airtel landline connection[protected] in coimbatore and raised service request no. 59028424 on 28 Aug. Airtel didn't shift my connection as mentioned by the customer care within 5 working days. I again raised complaint (no.[protected] by calling airtel customer care on 4th Sep 2015 against non-completion of service request. They asked for two days to resolve the complaint but simply they extended target date for closing...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy