Airtel Complaints & Reviews

Fraud by Airtel in GPRS 98 Pack
Topic: Airtel Postpaid billing issue with gprs
Name: Ramesh Kumar gopal
Airtel No: [protected]
Relationship No: [protected]
Bill No:[protected]
Bill Date: 07-Jan-2012
Bill Period: 05-DEC-2011 to 04-JAN-2011

I activated airtel gprs Rs 98 plan for free data usage upto 2 GB on 18th Dec, 2011.
After activating it, I found out that a considerable...

Hi,

I am a customer of Airtel prepaid mobile for a long time. For 1 year, airtel has been forcing unwanted services on my mobile and deducting my balance. I have complained to their customer care several times, but this practice is repeated even nowadays. I am visiting foreign countries for the time being with international roaming activated and with enough balance to account for any emergency calls. But due to their mischievous...

I have a pre-paid mobile connection provided by Airtel. The service provider has activated Gyan Sagar service on my mobile connection and debited Rs.30/- even when I did not ask for its activation. It is unfair by the service to activate any service without consumer asking for it. It has become the practice by companies to activiate similar services and they make huge money from unsuspecting customers. This is a fraud. Subsequently, I lodged...

Last 14th Jan, I tried to recharge my airtelmoney account with INR 100, but it got failed and here is the message I got.
[protected]--------
Transaction Failure !
Reference No:[protected]
Please check your airtel money balance after 15 minutes. If the amount has not been credited, try again. If the amount was debited from your bank account, it will be refunded within 5 working days.
Please quote...

I have purchased a new airtel connection( airtel race pack @ 99 Mob No. [protected] ), in which i got RS 80 TT, a2a @ 30p/min & free 200 MB 2G services data download . After activation, my balance was RS. 80, when i started browsing within a 5-10 minutes, balance got deducted which is of RS 70 change. I put query to customer care & they gave me assurance they will come to me with solutions but they didn't. Also I am daily trying...

I'm an airtel landline subscriber[protected] and I have opted for 599 plan (voice plan) in which my registered airtel prepaid mobile number (+91-[protected]) would be getting a talktime of Rs. 100 every month.

For January month, the bill got generated on 11-Jan-2012 and I paid the bill on 12-Jan-2012. But, till now, I have not received the talktime of Rs. 100 that should have been credited to my airtel prepaid mobile...

Hello,

We have had 2 airtel mobile connections since June 2011. I have on my connection had issues almost every month either issues with billing/internet access/something else. This month, the issue is just the limit of my tolerance. On the 12th of January 2012, per usual I received an e-bill, which I assumed to be the e-bill for my mobile number. However, on opening the document, I found that the bill was for someone else....

Dear Sir,

I am from Chennai.
Had put a simple telephone and broadband shifting request from one area to another, within the city.
This request was not processed for 25 odd days despite several follow-ups.
Being depressed and unhappy, i had put a cancellation request on 25-Nov-2011, which was happily accepted by the team and i received a mail confirming that my outstanding was 766. I paid the amount immediately...

I have not been receiving the e-bills since the last 3 months. I do not get to know my billed amount unless the due date passes and the customer care people start giving me reminder calls. By then, the late payment charges are already applied.
Last months bill was deposited in their billing center and I have the receipt with me. Even then, I see a late payment charge and last months bill added to my outstanding bill amount. They are...

Hi

I used AIRTEL netconnect number:[protected] , I got a wrong bill for billing cycle 5th dec 2011 to 5th jan 2012 showing data usages of about Rs28251( after some deduction have to pay Rs 4412) , I am in a plan of Rs 750 per month and using netconnect in the same trend I used earlier I don't know how data usages can exceed and i got a wrong bill , i can see logs at the time when I am in office and not at all using ....

Dear sir

I am Santosh using an Airtel no. [protected]. 2 Days ago company has activated an unwanted song without my knowledge on my no on its own and deducted my a/c balance.
When i talked to customer care than i have got very careless response. So kindly provide safeguard me as a customer and grant the amount as refund which is deducted from my no. as without availing service and deactivate this unwanted service.br...

Good Evening All,

I am Airtel User and platinum customer mobile customer. On July I was moving apartments and had put in a transfer request on the 13th Of July. I recieved a call from the Customer Care executive the next day stating I had to submit some documents. After going to and fro with them on this issue for a couple of days about what docs will server the purpose as valid for my transfer I did not hear from someone...

Following is my first email to Airtel stating the issue. Dated 27/12/11. Read below for reply.

Hi

I am an old, loyal, premium customer of Airtel Services for over 12
years. I have been using all 3 services(Triple play) - DTH, Broadband
and Mobile for sometime now, and all is to my complete satisfaction. I
am moving to a new address which is a newly constructed high rise
building (with...

I am using AirTel from a long time. And Not even once I noticed such bad service. On 16th January, 2012 around 6:15pm all my services were barred. Neither Outgoing nor Incoming Calls worked. I called up 198 from a different number and the asked me to wait for 4hrs as it was a network failure, and it occurred only on a few numbers. I assumed it to be true. Nothing helped. Next day, I called up 198 regarding the same continuing problem. I was...

I have taken broadband connection accnt No:[protected] around 4 months back. I know I much I have used and the time o[censored]sage but airtel people did generate a bill of 22500 presenting heavy usage but the time o[censored]sage that they present is not feasible as that is during day time i.e. during my office hours and early morning when I am sleeping that is between 1 a.m. to 5 a.m. The airtel people have did a scam at their end and want me to pay when...

Dear Airtel,

I am sorry to inform you that, you services are not good.
I am unsatisfied with your unwanted services.

Yesterday(18-January-2012), my mobile balance is Rs38.80, but today(19-January-2012) is Rs2.80, today i received two messages(on Date 19-January-2012 at 09:29:43am), in which you(airtel) confirming that i have activated "HELLO TUNES"
and Rs.30 deducted for Activating "Hello...

I would like to raise the same complaint for my Airtel prepaid phone number bearing [protected]. Inspite of having sufficient balance I am unable to make calls and I am also getting an automated reply as ‘U HAVE INSUFFICIENT BALANCE TO MAKE A CALL and gets disconnected. I have faced a lot of problems because of it, unable to make important calls at most urgent times.

I tried contacting airtel helpline and even that gets disconnected,...

Sir, I have applied for a airtel digital tv (dth) easy recharge sim for business purpose in dec2011 through Himalayan Distributor.They gave me a airtel simcard having no [protected] and mpin also.On 30th dec2011 I paid Rs 1000.00 for stock balance .But they have not paid till 18th jan 2012..They told me that the sim was not configured by airtel .So i am still harassing by the distributor and the customer to whom i am unable to give recharge.As...

AIRTEL WILL FORCEFULLY TRY TO RETAIN CUSTOMERS WHO ARE MOVING FROM AIRTEL TO ANOTHER SERVICE PROVIDER.

THIS IS MY EXPERIENCE.

FOR CHANGING THE SAME NUMBER TO ANOTHER SERVICE PROVIDER A CUSTOMER OF AIRTEL HAS TO SEND SMS TO 1900 WITH MESSAGE "PORT <MOBILE NUMBER>"

AFTER SENDING SMS A CONFIRMATION MESSAGE SHOULD COME REGARDING CHANGE OF NUMBER.

BUT AIRTEL PURPOSEFULLY...

airtel ecs facility is a scam.

here are the traps in it from my experience.

they will purposefully make delay in activating the ecs so that they can charge fine for non payment of bill.

after that if the customer tries to change the service provider, they will forcefully reject the application for changing the same number to another service provider.

i am now in a trap. i cannot...