Airtel Complaints & Reviews

The below is an email whic I had written to AIRTEL customer service.


Am writing this email with utmost disappointment and regret
about the quality of services being offer to me by AIRTEL which is the country¿
s best mobile and communication service. I am an Airtel Mobile subscriber for
the past 6+ years and after being thoroughly satisfied with your service I
thought only...

I have taken a new AIRTEL prepaid connection. They have offered 20 days free trial of Hello Tunes.I still did not subscribe. They have forced it on me by putting their tunes in between my calls. They automatically deducted the charges and when I requested to stop they again deducted Rs 15/00 for deactivating the facility....

dear sir,
I got my pre-paid mobile phone of air tel in july 2008. All photo, id proof was submitted while taking the connection. I received sms stating pls deposit / submit the same. why this is so? is there any facility to submit the same online?

however, i am submitted the scanned copy of my photo and id proof for your further necessary action

thanking you
santosh...

I dont know if there would be any activity on this complaint but i am still raising my concern here because i am frustrated with the PATHETIC Service Provided by AIRTEL.
LAST MONTH I STARTED HAVING A PROBLEM WHERE IN THERE IS ABSOLUTELY NO AIRTEL SIGNAL IN MY ROOM WHICH IS IN THE GROUNDFLOOR OF MY APARTMENT, NOT ONLY THAT WE DONT HAVE ANY SIGNAL IN MY APARTMENT. I CALLED UP AIRTEL AND LODGED A COMPLAINT ON 18TH SEPT 2010 (COMPLAINT...

sir,
i had booked one airtel broadband connections. Airtel authority promises to give the assured gift of reebok watch. but until now i never received the gift from airtel company....

My request Number for installation of BroadBand is 135938 which was registered on 02/10/2010. . The following instances could really mar their customer relations:

1. Without having called for one of Airtel salesperson Mr. Rahul Tek visited our premises with false claims that he would get us Wifi router for free, he will get the installation within a span of one day, your engineers are working till 11 in the evening so on...

Hi,

Last Friday[protected] one agent named Arun ( his airtel mobile no - [protected]) came to my house (Krisnappa garden, C V Raman Nagar , Bangalore - 93) and said about Airtel borad band connection. I applied for a new connection with application number TBLR[protected] and paid 5k as advance for 5 months subscription for plan Browser 899 plan. He said technician and he will come and give connection by saturday . I was...

HAD PURCHASED AN AIRTEL PREPAID PHONE CONNECTION WITH NO. [protected] IN JULY 2010. I GOT THE CONNECTION ACTIVATED AND VERIFICATION WAS DONE BY AIRTEL THROUGH PHONE. THE CONNECTION WAS WORKING FINE AND IN SEPTEMBER 2010, I WAS NOT USING THIS NO. FOR AROUND 20 DAYS WITH CREDIT BALANCE OF RS.200 (APPROX) STILL IN THE NO., THEY PERMANENTLY DISCONNECTED THE PHONE CONNECTION.

WHEN I CHECKED OUT WITH THE CUSTOMER CARE, THE CALL WAS...

Hi

This is to bring it to your notice that I am not happy with the service and the way i was treated.

I had subscribed to Airtel postpaid connection on the 21 Sep by paying a deposit of 500 to your representative. I had submitted photo copy of my voter ID and a Photo.
NAME - David
MOBILE - [protected].

My connection was activated on 21st Sep. I had a representative called...

I have requested for New broadband connection 10 days back and there is not even a single call from them. No proper communication. Customer care people themselves do not know what process has to be followed and they give falsy information. Customer care people mislead us and service is ver poor. Till now they have not installed Broad band connection. No communication at all. Worst Service.
Receipt No: HY280425
Ticket no: 18623345br...

I recharged my AIRTEL prepaid mobile([protected]) with Rs. 500 on 1st september 2010 and got a talktime of Rs. 453.31 .

On 3rd September I registered my Airtel mobile no on www.facebook.com(on my computer). www.facebook.com sent me a SMS which had a link to 0.facebook.com to "ACCESS WITHOUT ANY DATA CHARGES" !!!

Let me make it clear that no other website has been accessed from my mobile except 0.facebook.com...

Not so respected Sir (From now),
i am using your service approximately 5 years.
I have been charge Rs 20 dated 2/10/10 at 11:30PM (Got details from your 121) without consent.
For Tadka live, This is second time of tadka live.
I had warned your executive regarding Not to activate this one in future.
My no is [protected]

Did i sent you a sms or made a call to start the service?
...

MY AIRTEL LANDLINE CONNECTION [protected] IS NOT WORKING SINCE AUGUST 27, 2010 FOR WHICH A COMPLAINT WAS REGISTERED WITH AIRTEL ON AUGUST 28, COMPLAINT NUMBER 36978850, HOWEVER AIRTEL CLOSED THIS COMPLAINT WITHOUT RESOLVING ON SEPT 13. ON ASKING WHY MY COMPLAINT WAS CLOSED WITHOUT RESOLVING THE CS REP OPENED A NEW COMPLAINT NUMBER 37574906 AND RUDELY REFUSED TO REOPEN THE PREVIOUS ONE.

THAT WAS ON SEPT 13, AND TODAY IS OCTOBER...

My name is Kamal Nehria. I am retailer of Airtel prepaid service Kamala Communication ([protected]). i have a small shop in the village called Bhagsu Nag. I am using services of airtel from last 6 years.
I am giving my best services to my customers, but recently i got a messege from No.[protected] on 1October. contents of this messege are ( Dear retailer u have gifted a transfer balance of rs. 3333.00 on your E-top account Now you can...

Hi AIRTEL,
From Past two days and also a couple of month back. I have been receiving vulgar SMSes from an unknown number.
I suspect some people to be responsible but not sure of it. I am afraid he can do it from another number even if i block this present number.
Please provide a solution for this.
I am ready to file for a legal action on the number.
Thanks...

AIRTEL has been broadcasting messages like" want Beach beauties too hot to " who handle", "who is hot namitha or nayanthara" and similar nonsense mails. Sending such messages unsolicited is objectionable and I have complaint to them several times. The standard reply is, (i) the messages are not from AIRTEL and (ii) if you don't want disable service messages in your hand set. The messages floods your phone, unsolicited....

Dear Sir/Madam,
My Airtel customer id [protected] which i took this month on call from AIRTEL IVR. As we use more than 10 mobile/landline service of airtel they offered us a new Digital DTH service for annual subsciption ultra pack with free intallation.

But on installation and activation i found out they have activated mega pack. i have being following up with the airtel officers since last 20 days and they have not...

Despite repeated complaints, speaking to the call center supervisors, and even
after activation of BIS 399 on the above mentioned cell number (on 1st October-
after 1 week of calling the helpline and spending over Rs.200 on those calls) I
am still not able to access blackberry services on my cell.

Everytime I make a call to the helpline, I get an assurance that the services
will be activated within...

Today I am very happy that today I came out of Airtel Digital TV services. I have been using DTH services from Airtel as ID:[protected], Chennai since one year and I raised service request almost 20 times but not even single time the service person got back to me and not resolved my problems.

I requested for relocation of the service and they have taken request with Req.ID and confidantly telling that service will provide so...

Hai I am Mervin. I am using airtel kanchipuram card. I registered in do not disturb registery 3 months back.My reference no for registeration is S[protected]. I am still recieving unwanted sexual messages such as sexy babes to download from Airtel 55435 quite often and this hurts me a lot. my airtel no is [protected].
Please stop those messages.Please take necessary action.



For contacts:
mervin.[protected]@gmail.com...