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Airtel Complaints & Reviews

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Last updated May 25, 2024
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Airtel reviews & complaints page 2470

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Address:Bangalore, Karnataka

Hello,I'm using Airtel prepaid sim for the past 10 yrs..but from a week there are number of outgoing calls automatically dialled from my mobile.The numbers are [protected],[protected],[protected],[protected],[protected].I really don't know these numbers and how are they being dialled.Twice my balance was reduced to ZERO rs.Can anyone help to find what the problem is.
Kumar...
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Grevil
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducting balance using fake charges of download and subscriptions

Address:Thane, Maharashtra

Recently since one year airtel has been deducting my balance on fake charges. When i called customer care they either say that i had downloaded some game from gclub.in of airtel live(which i had never downloaded) or that i had activated some service from airtel(which i had never activated). Each time they either cut 15,30,40 or 50 Rs balance on those charges. The Customer executive also refuses to refund my balance. My entire family uses...
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vishalbansod
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty address verification process

Address:Bangalore, Karnataka

Hi,

Airtel recently deactivated my number stating address verification failed. They said they sent SMS and tried calling me. But as per my knowledge, I never received a call or SMS. Here I may choose to reject a call from unknown number. They said they are following TRAI guidelines but here I can clearly see their address verification process is just the most junk. As just calling and verifying address will never work. Anybody...
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rukmani.raju
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

re-installation Error code-6

Address:Kanchipuram, Tamil Nadu

My customer ID: [protected]
The connection is taken in my husband's Name: S.Raju
Contact number is:[protected]

we have recently moved from pincode 600114 to Pincode 603203.
WE HAD A VERY TOUGH TIME TO GET DE-INSTALLATION AND RE-INSTALLATION.
initially AirTel customer care could not tell that there is no service of Airtel in our area. after few days on repeated calls, they said we have to...
+2 photos
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lokesh b g
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong recharge of 51 rs to9901000759

Address:Shimoga, Karnataka

sir
i have retail shop in bhadravathi
shop name is likithashree store bhadravathi
my recharge mobile no [protected]
wrong recharged [protected] 51rs txid [protected]
but already send complaint to air tel custmer care till now my money is not creadited my account
please help me out
thank you
lokesh b g...
+1 photos
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spkra62
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid validity expired

Address:Tamil Nadu

Airtel No - [protected]. This number migrated from Postpaid to Prepaid on last month with lots hurdle from SmileTel, hosur and AirTel executive. After migration they asked to recharge 200Rs and few more Rs (Really, I forgot the exact amount I spent) for validation. Exactly after one month on 15th May 2010 service to my number stopped. Today, I approached one of the retail recharge location, he called to Airtel and said I need to recharge 200Rs...
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bidec34
from Kolkata, West Bengal
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CUSTOMERS TAKEN FOR GRANTED

Address:Bardhaman, West Bengal

MY CUST ID: [protected]: I WAS OFFERED AN AIRTEL DIGITAL TV CONNECTION AS COMPLEMENTARY OFFER ALONG WITH PURCHASE OF LG TV ON 29.04.2010. A PAID RS.450/- TOWARDS SUBSCRIPTION & ANOTHER RS. 150/- WHILE THE CONNECTION WAS INSTALLED. SINCE THEN I AM AWAITING TO VIEW THE SO CALLED BEST TV VIEWING EXPERIENCE. THE FUNNIEST PART IS THAT THE SYSTEM OF GRIEVANCE SETTLEMENT IS AUTOMATIC IN THE SENSE THAT YOU LODGE A COMPLAINT WITH CUSTOMER CARE...
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id224
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Game Download which I have not done But cut 35 Rs recharge

Address:Gwalior, Madhya Pradesh

Game Download which I have not done But cut 30 & 5 Rs charge
Hi I have a mobile number [protected] I am using is only for monthly plan wireless net connection(Mobile Office). 40 Rs. balance was in my account but I have received a message "Thanks for downloading JavaGame ChopperRescue & CombatJetAttack from Airtel Live WAP Service. You've been charged Rs.30 & Rs.5 Enjoy http://gclub.in" from 54321.
br...
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mehul_egr
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VIEWING PROBLEM

Address:Vadodara, Gujarat

Dear Sir/madam

I am mehul patel from vadodara,Gujarat. My complain against AIRTEL DTH services that i am using since last july-09.
i have facing a critical viewing problem since last two months. At last 21st april-10, I did complain to customer care. But my problem still not resolve even
they sent an engineer to my home. Meanwhile i called many times to customer care and even also mail them. Every time they reply...
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jagdish kumar singh
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Error code-4 on Channel

Address:Ghaziabad, Uttar Pradesh

Dear Sir, Date:-15.05.2010


RE: CUTOMER ID : [protected]



I have used DTH Airtel. Four Top up activated on id already. My Id No.[protected] & My Name is Mr. jagdish kumar singh. But Three Topup ( KIDS PLUS , COLOR & ENGLISH PLUS ) are not appear on the Channel This Channel are Show ERROR CODE -4.While its 4 channel are already activated on my DTH ID.
I am also complained...
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Z
zenith
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hopeless Service & Commitments

Address:North Goa, Goa

REMINDER / MEMORANDUM
Saturday, May 15, 2010 (Hopeless Service & Commitments)
Thursday, May 13, 2010 (3rd Memorandum)
Tuesday, May 11, 2010 (2nd reminder)
Monday, May 10, 2010 (1st Complaint)


To,
Airtel Digital DTH

Reference: Customer ID # [protected].
Subject: Set Top Box not functioning.

In continuation to the below emails, yesterday we called...
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H
hdchhabra
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

undue and excessive billing

Address:Delhi

I am having a airetel connection from last 6 yrs. as a postpaid customer but from last 8 months i am having a problem of billing with airtel and after making a complaint at customer care the problem will be solved and assurance been given to me that nothing worng will be charged in future. But the adjustment allowed to me for the bill shall again showed as unpaid amount in next bill the same thing is being happened in feb.march and april...
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rchha89
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behaviour and false commitment by the sales executive

Address:Gautam Buddha Nagar, Uttar Pradesh

This is a complaint against one of the franchises of Airtel Digital Tv - Vriti Infocomm - who are responsible to sell the kits and install Airtel Digital TV.

I ahd booked Airtel Digitav Tv Kit online. After that I got a call from a Sales executive - Mr. Sharad Dixit from Vriti Infocomm. He had called me on 24th april assuring me that if I made the payment online for the Airtel Digital TV immediately, the installation will...
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hardikntrivedi
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake information & scheme provided by sales executive

Address:Mumbai Suburban, Maharashtra

I have purchased two postpaid sim cards from airtel sales executive in the name of Hardik Narendra Trivedi & Narendra Balubhai Trivedi and the numbers are [protected] & [protected] respectively

The airtel executive who sold the fake scheme & gave wrong committments is Mr Dattatray from Peninsula Chambers & his contact number is [protected]

I have discussed the nature of compliant with airtel helpline...
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rvsrk.prasad
from Anantapur, Andhra Pradesh
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wrong description of bill plan to give new connection

Address:Hyderabad, Andhra Pradesh

I am having airtel postpaid cell phone connection bearing no. [protected] under CUG 249 plan where i used to get 600 min free talk time. recently i have received regular calls from airtel agencies stating that a new scheme with additional 400 min. free talk time i.e. free talk time for the first 1000 min for same 249 rental. for this scheme i was asked to take new connection as the existing scheme cannot be changed. accordingly i have...
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V
vishalkankaria
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill Plan Change

Address:Bangalore, Karnataka

Dear Sir,

I submitted an application with airtel for changing the ownership of the mobile no from my name to my name on 26 April 2010. At the time of submitting the application the person at the airtel office in Indiranagar had informed me that while the ownership is changed everything else on that no will remain same including bill plan, std & isd services, credit limit etc. 2 days after the ownership was changed I got...
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prasad596
from Hosur, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service and poor response

Address:Tirunelveli, Tamil Nadu

Dear sir,
my name is prasad and i'm presently working in a central Govt. organisation in tirunelveli district.i've been using airtel no.[protected] for the past two months. I've got a query with airtel regarding balance issue. i've tried to contact airtel customer care on 121 for three times, after IVR transfered the call to customer care executive, i've got a responce that PLEASE CHECK THE NUMBER YOU'VE...
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dondhilip
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card activation

Address:Chennai, Tamil Nadu

recently lost my mobile and so i bought a new Sim card from one of your Airtel offices by paying 25 rupees.

While i am writing this e mail it has already been 4 days and my SIM card has still not been activated. I have already received all kind of possible excuses from the customer service department and i still haven't got a solution. (Not even something that sounds close to a solution) and to mention that this has been...
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manikab2007
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid number barred without intimation

Address:Bangalore, Karnataka

My prepaid number was barred without any intimation. I called up 121/198, no help. I was asked to go to Airtel office and resubmit the documents. Why, no answer. I submitted my docs in Divyashree Chambers, Banerghatta Road Office. Even after a week, no update, outgoing still barred. I went to Koramangala office. The lady at prepaid counter tried helping and called up Banerghatta office, but they were clueless. I submitted my documents for...
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renuprajapati
from Bengaluru, Karnataka
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Wrong billing and not so supportive customer care

Address:Karnataka

I had taken Airtel broadband connection (Phone: [protected]) in the month of Feb (18th Feb). As per the 749 tariff plan 8GB was free for the month. I have used the net connection only for surfing. And as per my usage the data download was not more than 3-4 GB. I have used net for 1-2 hrs daily and only for surfing.But in the bill it was shown as 14.4GB was used in 14 days and billed amount is 5500 (After all the discounts). To check how...
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