Airtel Complaints & Reviews

I made a complaint of excess billing of Broad band charges to Airtel on 5th Feb, 08. I paid the bill and surrendered the connection on 13th Feb.. Airtel gave me cancellation number and informed that they will disconnect my broadband with in 20-25 days. I sent reminders on 18th Feb and 5th March for early disconnection
On 6th March Airtel informed me that the matter was sorted out and according to them I gave my consent to continue...

my self abhishek khparde from nagpur. my airtel connection number is [protected].
from many days i am trying to register my phone connection on airtel website.
but it always showing me that my number is not correct.
As well as i try to get link of sms2.0 from airtel but they not even provide me that link also.
please help me....

Date: April 7, 2008


Respected Sir/Madam

I have been filed this case 2 years before & no final decission has been made till now. If there is even no solution in consumer court, then where a consumer will go for their dispute redressal.
I posted my complain here only for redressal of my complaint as early as possible. DATE:[protected]


BEFORE THE CONSUMER DISPUTES...

please kindly send me duplicate copy of my bill
my mobile no [protected] please send it my email id plz...

HI ! Goodafternoon,

Dear M/S Airtel (Pune),

I would like to introduce myslef first .

Name :- Shekhar R.Chaudhari.

Airtel No.:- [protected] / [protected]

Current Location :- Pune.

Since the day I brought my Airtel Sim, I am fedup with the support from Airtel.
I have been trying to acess my GPRS and am not able to.Trying to call up 121 mentions...

my ph no is [protected] i purchase this card last month from appco mktg solutions since that i am facing problem with this card if i am receiving call or making call after 15 seconds card shows no service so 1st i consult this problem with mobile shop whether its mobile problem or what then i call that appco marketing solution ([protected]) but they are not taking phones and now from last 2 weeks its showing switched off or out of coverage...

MUMBAI CASE: FRAUD SIM CARD BY AIRTEL(GSM service provider)

Hi,

This is Amit Sharma from Mumbai. On 27th march’08 I received a call stating that calling from AIRTEL office (No. [protected], [protected] Rajesh & Jayesh Trivedi) & the call is regarding new post paid connection by Airtel offering very good schemes. I asked that person to mail me the plans which I received the same day. The person again...

I tried to know my connection status continuously and I was always confirmed from your end that it has been disconnected and no further information about my billing was given to me what so ever. I proactively tried to know my out standing but I was informed that there is no outstanding. Neither did you people give me a call as requested by me in many of my previous mails to sort out the issue and get a confirmation.

To my utter...

Dear Sir,
I have given request for deactivation of my airtel post paid a/c, mobile no [protected], in the month of January 2008. when i have paid the last bill that time i requested the person to deactivate my number that time he told me that number will be deactivated but still i am receiving the bill which i have not used .now they are saying that u have to clear all the bills then only the number will be deactivate.

...

i've registered by paying 500 rs. on march/27/08.Sales Officer Mr.Satish kumar from guindy office informed me that i will get the connection within 3 days.on 3rd day from day of registration some guy came to provide cabling but overhead not underground cabling, he promised me that i will get broadband connection on 31st march when the guy came for installation.Days passed by nobody provided me neither connection for phone or broadband...

Despite 18 calls to the customer care they dont take any action regarding the network in Byculla East area that has become from worse to most worse....

Sir/Madam
Sharda Nand here with your prepaid mobile connection No. [protected]

It has been observed some of the local as well as to other states, messages are not being sent by my connection. The problem has been started since 21st of March 2008.
In some numbers messages are delivered on the other hand in some numbers it shows either pending or not sent to.

The messages which shows pending, later...

Dear Sir,

I have been facing the unnecessary charges as “64611030DWN_PRM”. AS per my knowledge I am facing this problem from past 6 months and still this is continuing still. When were I gave a call they have refunded my amount. I have several time walk down to the airtel outlet and wasted the whole day, mainly times I gave the mobile to check and confirm that I do not have any of the setting related to the Masala...

I am using a Nokia phone with Airtel phone number [protected].It is a prepaid phone.I have been observing that for the last so many months Airtel has been unauthorisedly deducting an amount of Rs 30 per month towards background music which I came to know only from them.For information, I have never subscribed for background music.When I met one Ms Pooja Kakkar of Airtel centre at Borivli-west some months back, I was told that I would not receive...

I am an airtel prepaid subscriber with no.[protected]. on 20 march 2008 AIRTEL placed a hello tune on my no. without asking and informing me also charged few pennys for it . till then i am calling to customer care and asking them to refund my money but they r conveying false information to me like " server is down". I had lodged a complain also, with complain id or no.[protected]. these people are not giving me status details for...

HELLO,
THIS IS GAUTAM FRM KANPUR I M USING THIS AIRTEL CONNECTION FROM THE LAST 8 MONTHS, BUT DURING THIS 8 MONTHS I FACED MANY PROBLEMS IN THIS CONNECTION . AS PER THE COMPANIES ADD IS CONCERN THEY USED TO TELL THIS IS ONE OF THE BEST NETWORK, BUT LET ME TELL U THIS IS ONE OF THE WORST CONNECTION THAT I EVER USED, EACH TIME NOASSURITY OF THE NETWORK, CALL GETS DISCONNECTED EVERY NOW N THEN AND ABOVE ALL WHEN I CALLED THERE CUSTOMER...

sir
this is praveen kumar . i have a connection of airtels demo number but after some time this number convert into normal number .because of this i have to face many problems and the custmer are not satisfied with me .
so as soon as posible please convert my numer in demo number.
thanking you your's trooly
aman hello center
umri kanavar
phone numer-[protected]...

Airtel Customer is a Piece Of
I have had this on gong issue but till date they have not changed my Bill Plan.I have copy pasted the mail Chain.

Dear Mr. Rathod,

Thank you for contacting Airtel.

You had requested us bill plan change for your Airtel number[protected].

We request you to clear the current outstanding amount and unbilled amount to avail the full benefits of the...

Sir,
With reference to the complaint lodged on 20/3/2008 at 11.15am regarding the non-receipt of any incoming call in my mobile no REF:[protected]Orissa Circle), I regret to let you know that till now the problem has not yet been solved. Would you please let me know how much more time you require to restore the service.
An earlier reply is highly solicited....

Hi

I am a regular mobile user and due to my nature of work I need to be in constant touch with my client. I have just now relocated to Kolkata and I must say the network of Airtel is worse here in Rajarhat area. That too didnt bothered me much and I subscribed to Airtel's missed call alerts. Upto my surprise, the money was deducted but no alerts were forwarded to me. When I contacted customer care, they were just fooling...