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Airtel Complaints & Reviews

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Last updated May 25, 2024
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Airtel reviews & complaints page 496

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A
AnkajK
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against airtel secure plan

Address:DELHI, New Delhi, Delhi, 110059

I have 2 airtel postpaid connection from many year, my no is [protected] & [protected] last year i updated my airtel plan to 599 in my [protected] and its one of benefit is airtel secure plan i resisted my redmi 6pro handset with it and i got one year complete protection including handset damage, last month my handset display got damage, i register complaint on same day they told me to upload document but i was unable to upload document, i tried...
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S
Sihagajay
from Mumbai, Maharashtra
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4g/3g not working

Address:Bhikaji Cama Place Metro Station, New Delhi, Delhi, 110023

Since 28 may i am not able to use 4G internet despite having 140 GB data balance and active 4G service. i made a network complaint SR 90401758 with resolution date 1 June 2019. On 29th of may i visited Airtel Store and they recomende me for SIM swap but that did not work. On the same day they tried to give me new sim via sim swap but none of the order was successful. Same day i made a complaint SR 90406458 with resolution date 29 May 2019....
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A
avijit2803
from Kolkata, West Bengal
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regarding porting mobile no. 9163621730

Address:96/59 OLD CALCUTTA ROAD JAGRITI ABASAN BARRACKPORE, Kolkata, West Bengal, 700123

Today i send porting request and i get unique porting code ak418667 expiry date 19/06/2019.

Previously i made porting from airtel but airtel not free my line, today also same thing happened. When i call airtel customer care the say i free my line from airtel, but till now it show airtel network. I pay my bill due, pay more amount.

In airtel previously my postpay bill plan was rs 99. Monthly but airtel change...
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V
vaibhav jaswal
from Mumbai, Maharashtra
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network issue, call drop

Address:Panchkula, Haryana, 134112
Website:Airtel

I ported my number from vodafone to airtel in march.

The dealer and airtel salesman made me sure that airtel has very excellent speed in my area.

Its been 3 months that i cannot use internet from my airtel number even i cannot make a call from airtel to airtel (Call drop).

It is very huge issue, i complained 5 times but i have not got any call or any kind of assistance from airtel....
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M
mathsbeauty
from Pune, Maharashtra
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worst ever experience with airtel dth

I have Airtel DigitalTV account : [protected]. I am not able to view channels after channel number 624. Every time I tried to register a complaint, I have got same response. They forward complaint to their technical team. Then you will get a call from their technical team. They will say that the problem is resolved and case is closed. If I said that the problem is not solved they will ask you to register the complaint again.
Conclusion:...
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M
Mufeed Mufzy
from Delhi, Delhi
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new connection delay cheating

Address:560049

My name is muhammed mufeed.
I requested for a broadband connection through airtel thanks app.
I have paid 500 rupees registration fees on 25/05/2019.
The agent who called me to sign me up and asked me to pay this amount confirmed the installation will be done the next day which is 26/05/2019.
The agent was chatting with me through whatsapp and asked me to send screenshot of the payment.
Once i send the...
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A
Abraham Panicker
from Bengaluru, Karnataka
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poor voice quality and frequent call drops

Address:Hs No. 21, Ground Floor, Balaji Garden Layout, Gottigere,, Off Bannerghatta Road, Bangalore -560083, Landmark Opp. Nandi Retreat Apartment, 560083

Hi,
From past 2 weeks I am facing frequent call drops and pathetic voice call quality. I stay in Gottigere, Bannerghatta Road, Bangalore 560083

I called help desk to report this and they were very arrogant in their response saying why are you not changing your sim to 3G/4G. I asked them whether they notified user about this and they said now we are informing..if you change or not, thats your choice, but if you don't...
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A
Adv.sunny Kalangutkar
from Delhi, Delhi
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complaint against dealer vijay shah

Address:H.no.263/4, Shetye Wada, next to Zonal Agricultural office, Mapusa, goa, 403507, North Goa, Goa, 403507

Hi,
This is against the dealer of mapusa airtel office, by name vijay shah (Which he told) dealer of mapusa airtel office, pin 403507. He is always in a mood of not cooperating the customers, never address to their problem and always has the habit of yawning and keeps his head down always while addressing the customers. I have witnessed this on several ocassions and i would wantvsome strict action to be taken against such people who...
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S
sandeep_katta
from Chennai, Tamil Nadu
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irregularity in international roaming packs

Address:Ravi Kumar Building,Gurubassanna layout, Near Panchamukhi Anjaneya Temple,Immadihalli Bus Stand, Bangalore, Karnataka, 560066

I have paid the 3999 and took 30 days pack withe the following benefits
Unlimited incoming calls, 500 free mins to india, 5gb data

And it is activated on[protected], and the amount is charged on[protected].
Since it is for autorenewal i have deactived on[protected], i was hoping current pack will be active for another 14 days but they deactivated and charged me for the usage i have done after deactivation...
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K
KaranthShashank
from Delhi, Delhi
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broadband new connection fraud

Address:Bangalore, Karnataka, 560033

Hi Airtel team, I have applied for a BroadBand connection last Thursday 30th May 2019 and received a CAF #[protected] and Ref No: [protected]on SMS and I also have made a payment of 3536INR for 3 months subscription, I was told by the agent that Airtel will contact in 1-2 business days for installation, I haven't received any call or a message from Airtel for installation & when I called the customer care there is no update whatsoever of...
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M
M. Anandapadmanabhan
from Delhi, Delhi
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prepaid recharge wrong number given

My airtel mobile number is [protected]. I have recharged the said mobile number for rs. 399 /on 31/05/19. But by mistake i have wrongly typed the number as [protected]. Mobikwik order no is en[protected]. Immediatelly i have taken up the matter with airtel. They said that as the transaction was made with mobikwik and i am advised to contact you for the refund and recredit to my credit card account or recharge for my correct mobile number [protected]....
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H
Hraj sharma
from Jaipur, Rajasthan
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I have purchase new airtel digital tv but its very bad experience

Address:301021

Hello team,

I have purchase airtel digital dish on 02-june-2019, but its my bad experience in a single day as dealer ask me submit 2500/- rupees cash and saying it will fix at your site in a day, and handover me some material, when i ask to invoice he decline and saying that money not return and no invoice facility on this, and when my airtel installation person come at my residence he and check the material (Which is provided...
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Address:Khordha, Odisha, 751002

Airtel digital tv customer id alloted to me is [protected] which is different from the customer id showing in tv which is [protected]. As a result i am unable to watch tv. I have given numerous complaint through email as well as their customer care number but till now they are not attending the problem i am facing. Moreover, they are continously debiting the airtel digital tv balance without resolving the issue....
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A
Avijit Nath1
from Kolkata, West Bengal
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package some chanel we are not see

Address:Dhubulia, belpukur, 741125

My id no -[protected]. My name avijit nath (Mobile no -[protected]). It is multi connection. We are long time not seen packege some chanel (Zee tv, zee cinema, &picture etc) full time of may month, 2019. Complain it castomer care but not solve this. After 2ed june recharge ₹680/- & 001 set of box not working seen tv screen recharge now. Already this id balance ₹682/- look this account and show validity of this ammount 22days. I know pack...
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P
Pushpa Kaushik
from Palwal, Haryana
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I cannot change my pack with tv 998 channel

Address:New Delhi, Delhi, 110052

My dth id [protected]... I have selected channel on tv to create my package... With 295 rs in total... But airtel is not processing it... Abd when i do same online on my airtel app.. Different n expensive plans are visible only...
Even customer care is not able to create plan n not willing to help too... I cannot create same pack in 295 rs... I have my qr code ready... Kindly take care of it...

I have two boxes with airtel...
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A
Akshitha Nallamala
from Delhi, Delhi
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online recharge is not reflected in my balance

I did online recharge for my phone number [protected]. I did recharge for internet balance. I recharged it twice with 48 rupees. But i never got the net balance i even got the transaction ids for both the payments i never got a message that payment failure or like that the money deducted. I got the message that they have given the mobile data but if my check my balance data in my airtel app or anywhere else it’s not showing...
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S
Sofiajoghee
from Ambasamudram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel/ no service after porting from bsnl

I was asked to call 59059 after my old network was disabled and now after bsnl is disabled airtel is showing no network and hence i am unable to make or receive any calls. It’s been about 2 hrs, i am trying to restart and waiting hopeful to see the signal for me to even make the call to 59059. Day 1 with airtel, not good with process as promised. Please resolve asap....
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R
ruchi juneja
from Noida, Uttar Pradesh
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networks, customer services issues

Address:New Delhi, Delhi, 110027

I've face the problem about network and internet. This problem's face in every month. Just 5 days network & internet is working and another days not working. Even 198 complaint customer care not connected whenever no is connected then person without listening proper matter disconnected the call. Starting problem resolution tat is four days but these issues not resolve till date. I am paying the full amount before bill time but not use the...
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B
bhupendra1234
from Mumbai, Maharashtra
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dogs

Address:2/140 S F S AGARWAL FARM SAIKTAR, NO 2 WARD NO 13 2/140, SFS AGARWAL FARM MANSAROVAR, Jaipur, Rajasthan, 302020

Sir my name is bhupendra i am living in mansaorvar, agarwal farm, s. F. S, h. No 2/140, there is shopping centre in s. F. S colony there are more than 15 very aggressive dogs. They have been running, barking and biting to kids, elders and aged people. They are very dangerous so please take action against them. They barks all the times morning to night, even at midnight,...
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A
aksharao
from Bengaluru, Karnataka
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error in international data charges (high charges)

Address:560040

Hi,
This is akshay rao. I had traveled to thailand from 19th april to 23rd april and unfortunately i have received a bill of rs 16, 630 out of which rs 11, 099 is international data charges for those days. I have called the customer care 4 times and on 31.05.2019 it was committed to me that my concern would be resolved but the person who reached me on 01.06.2019 couldn’t do the same and neither had the competency to resolve a client...
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