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Airtel Complaints & Reviews

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Last updated May 25, 2024
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Airtel reviews & complaints page 533

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Sir/madam
My airtel dth customer id is [protected]-001. I recharged my account for one year package of ₹2994 from july 2018 to july 2019. But from last two-three months i am unable to watch the channels of my package. When i contact my service provider he said that according to trai guidelines you have to make your pack of choice channels. But when i try to submit channels of my choice, system was showing low balance i. E., (-) minus...
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J
Jigsaw91
from Thiruvananthapuram, Kerala
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network 3g and 4g

Address:Ernakulam, Kerala

I have reported network issue through 121, 198, 12118 and the airtel office twice
I was given 2 sr numbers:
87317723 aug 28, 2018 (Unresolved but closed)
87051668 aug 12, 2018 (Still open)

I contacted the nodal office ([protected], kerala circle) when i input my sr number it says incorrect.
Neither is the sr reflecting on myairtel app. This has also been informed to the airtel office, aluva branch,...
+3 photos
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A
Aftab Ahemad
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pack

Address:Jawahar vihar malik mau colony rae barely up, 229001

Sir maine 20/3/2019 ko apna airtel dth ka pack chuna tha lekin wo abhi tak active nhiii kiya gaya maine 19/3/2019 ko apna airtel dth ko 250 rypyee ka dalwaye the lekin airtel ne apni manmani krte huye apne man ke channels active kr diye aur sare pise kat liye aur mera chuna huwa pack active nhii kiya mine bhoot bar phone kar ke complaints ki parantu koi sunwai nhii ki gyi sir apse niwedan hi ki mere samasya ka samadah hetu mere taraf se sakt...
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N
nitin1209
from Guruvayur, Kerala
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airtel thanks benefit not given

Address:122001

I am an airtel customer for past 5-6 years.
On 31 december i applied for conversion from prepaid to postpaid.
It took 1 week before was request was rejected for no reason.
I went to airtel store and complained. They converted my number to postpaid using some other method than the usual one, saying it is a faster way.

Now i am not getting the some of the airtel thanks benefits. When contacted airtel they...
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U
unniks38
from Chennai, Tamil Nadu
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prepaid service disturbing voice msg

Address:8 artisan shanmugam st, Chennai, Tamil Nadu, 600023

My airtel no:[protected]
I have a prepaid connection. When the recharge period is about to end, every time 3 days before, when i make a call, i get disturbing voice message stating that the validity is expiring o so ans o day and if not recharged rs 23 will be deducted form main ac...
This is happening every day and every call i dial.
Are you threatening the customer and you want to exit from the service provider like...
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O
Owary Mothen
from Mumbai, Maharashtra
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provided connection with different name and mobile number

I availed an airtel dth connection from a retail store. But they provided me an stb number which was not ours. I came to know when i recharged it. On contacting the store i was given a different stb no. But when i want to log in into airtel app i was amazed to see the mobile number not ours. On contacting the customer care i came to know the name was also different. When i told the airtel cust. Care to change they asked me queries for verification....
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N
navya Kamlesh
from Jamnagar, Gujarat
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amount deducted recharge not done

My amount deducted but recharge not done in airtel and now 10 days passed anduhave not taken necessary steps. Recharge txn id is sent by u but no action taken by u. Really u have no proper arrangement for customer to solve their queries. I want my amount back. Plz help me solve it. And take action against airtel company. I have all proof of recharge...
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B
Bipin0408
from Chennai, Tamil Nadu
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internet network is very slow, can't play video or online games

Address:No 6/4 kattu ponni Amman nagar, 600019

Im in chennai tiruvottiyur, im facing very worst network im not use to play online games or online video, download also server error occur automatically

Im already call the customer care he is told to rectified the issue but still not resolve request complaint log id is given c4gsp[protected]

I recharge 399rs 4g internet pack is worst for my money kindly given right solution....
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S
Sidaro
from Saharanpur, Uttar Pradesh
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duplicate sim not activated after 24 hours

Address:03, shivaji colony, near doctor rajesh gupta, New jawala nagar, link road, Saharanpur, Uttar Pradesh, 247001

I 'd like to bring to everyone's notice that i had got a duplicate micro sim card on march 26 2019 and was informed that it would be activated within 4 hours. However it is extremely disappointing to note that it has still not been activated after 24 hours.. Also since my sim card has not yet been activated i cant dial the 121 number too and file a compliant with customer care. Request you to kindly look into it and resolve the issue at the...
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P
pandey.shail
from Mumbai, Maharashtra
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not attending the complaint

Address:211010

I have taken New Airtel DTH Connection Customer ID [protected].On 24/03/2019 the message is coming No Signal. I lodged a request on dated 25/03/2019 at 10:13 AM. Msg Received Engineer Detail(Pramod-[protected]) and resolve before 4:00 PM, but engineer not visited.

I again Lodged complaint at 6: 15 PM Complaint No[protected]. Today Again Engineer Detail received (Shamim-[protected]). I call engineer He says today not reach.
br...
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D
dumpena
from Bengaluru, Karnataka
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refund initiated but amount not credited in account

I have made recharge amount of rs. 448/- On 5th March, 2019 through airtel website(Online). The recharge could not be successful but the amount has been debited from my credit card account.

On that day itself they initiated for Refund but not credited in account

Contacted customer care people they are telling amount has been credited in your account 19 th march, 2019 but i checked in my statement(credit Card...
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surendrayadav1979
from Karimganj, Assam
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worst voice & gprs network

Address:Bidyanagar via Anipir, Karimganj, Assam, 788734

The only tower in bidyanagar tea estate bearing id bdy nr1 which initially was very good network with 4g connectivity. But recently call drop and one way connection along with worst speed of 4g gprs have become order of the day. Neither transactions of wage of tea garden labours and transactions of postal deposits are fluent nor works of mgnrega & pmay schemes of gaon panchayet are smooth. Under such circumstance digital india like programmes...
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S
Sahara Sales
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postpaid connection convert to prepaid

Address:B/H. Police Chowki No.2, Panchmahal, Gujarat, 389001

डिअर सर,

सहारा सेल्स की नाम से हमारे पोस्टपेड कनेक्शन एयरटेल कंपनी में चल रहे है जो हमे प्रीपेड में ट्रांसफर करवाने है कृपया आप हमारे कनेक्शन को प्रीपेड कर दे।
br...
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R
R Bhagat
from Delhi, Delhi
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pathetic service provided

Address:411028

I have been using airtel mobile services for more than 5 years now and for the last 1 year have been using 3 numbers under family package plan option. It has been more than 15 days that i have been following up by calling the call center to drop one of the number which i have not been using since 4 months now. To my surprise the kind of service i have received so far to process such a simple request has been very disappointing considering...
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Address:New Delhi, Delhi, 110030

I am having 3 airtel dth connections at my home. Was facing some connections problems and was not getting few channels. Called the customer care. Executive came and did some thing. Paid the visiting charge of rs. 250. Evening when i reached came to know that still facing some problem in one connection. Called again. Executive came again and checked and told me that cable need to be changed. I told him to change. He said that he will get it...
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S
shubhanichokra
from New Delhi, Delhi
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twice bill deduction from credit card

Address:Gurgaon, Haryana, 122001

Every month airtel deducts the same amount from my hdfc credit card for bill payment and adjusts in next bill.. Now due to my foreign visit my airtel bill is 4500 which is deducted twice making my credit card bill reach 9000+. This was reported but no help from airtel was received. The customer care guy asked for my account number details and when i asked him to write an email for same so that if there is any misshapen in my account i have...
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K
Khan7752
from Varanasi, Uttar Pradesh
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airtel not provide good network.

Address:Chirra mohammad pur, Faizabad, Uttar Pradesh, 224001

I am very much disappointed by the service offered by airtel and the worst is that no body is there to listen, all gives you the false statements. From last 2 month i m giving the complent about the signal problem in my area[chirra mohd. Pur - faizabad{224001}. I requested customer care but every one is telling the same dialog network quality is best in your area. I am attached a video with my comment.in which you able to see the network...
+1 videos
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S
shivshant singh
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non timely balance deduction

Address:E 327 Sangamvihar,Nandgram,Ghaziabad, Ghaziabad, Uttar Pradesh, 201003

Sir, even a single day has not elapsed after the end of validity of my no but you just deducted main balance even without giving any prior info rather the main balance was deducted and the informed.
Also deduction has put me into a situation where i have to get it recharged again to use of the validity so why such balance deduction was made, i just want my money returned back...
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M
myyank
from Delhi, Delhi
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mm2 sim not provisioned error on my postpaid number

Address:Lucknow, Uttar Pradesh, 226006

I'm very upset by airtel postpaid services, my only and primary number is showing error of mm2 : sim not provisioned, even paying so much customer care and airtel stores, this issue isn't been resolved..

Mob no [protected] (Upe)
Name mayank singh

Issue since 2 days.

Not been able to make or receive calls or data.
It's very old number which is kept alivefor the sake i had been loyal...
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L
Lokendra Singh Tanwar
from Bikaner, Rajasthan
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unsubscribe channel broadcast regarding

Address:Jaipur, Jaipur, Rajasthan
Website:www.airtel.in>digitaltv>.com

Sir i am continuing complaint to airtel dth company to stop ndtv india channel but the company tell me this channel is not in your subscribe channel list but the airtel dth still brodcast this channel they can't stop this channel and they charge me this channel price so i humbly request to you take some strict action with airtel dth to stop this channel.
My airtel id is [protected]
Lokendra singh tanwar jaipur rajasthan mob....
+1 videos
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