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Airtel Complaints & Reviews

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Last updated May 25, 2024
Complaints 54509
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Airtel reviews & complaints page 560

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G
gauravagr313
from Rajkot, Gujarat
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error code 06

Address:Vadodara, Gujarat, 391345

After doing recharge, Still after 7-8 days it shows account is suspended. Called on customer care out of 100 time they receive once. And they provide response that it will get refresh in 10 minutes.

Customer ID- [protected]
I have SMS to 54325 thrice but nothing else.

No response from your time as well, i have mailed you 5 days back.
For each and everything they will send engineer and charge 150...
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B
bandi1
from Mumbai, Maharashtra
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wrong validity period for airtel dish connection

Address:Mumbai City, Maharashtra, 400013
Website:disconnection of cable

Dear Sir/Madam,

in the last year Febraury, 2018 i paid Amount 5800/- for 15 months one year and 3months for special discount packege as per Airtel Customer care Executive and they confirmed but unfortunately we recieved the message that offer is closing at 21st Febraury, 2019 instead of May, 2019. and saying that your Airtel connection will be disconnect shortly. this is obselutely cheating with customer hence, requesting...
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Address:560035

I had already recharged for 1400 rs on Feb 1st week for 6 months. But today, so many channels are not working. Getting the message as that particular channel is not in my pack.

So i choosed my own pack and send the activation code. But still now pack is not yet activated.

Such a worst customer care service in airtel.Very worst.I dont want airtel connection anymore. So remove ur dish and stop the connection asap....
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S
sk barkat tulla
from Talcher, Odisha
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153 me100 free bala channel pack nahi dalrahe he.

Address:Jharsuguda, Odisha, 768201
Website:channel.trai.gov.in

153 me 100 free Bala channel pack nahi dalrahe he .7.8 bar call Karke bol chuka hu.aur trai costumer care me call vi kiya. airtel costumer bale bol rahe he 1 hours ho jayega.nahi Hua .phir call kiya phir bole hojae ga ese bahut bar bole hojaega par nahi hua abb tho airtel customer bale call receive nahi karrahe he .pehele bala pack hi he 333 Bala about Kia karu...
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S
Shamsurya
from Adiramapattinam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund recharge amount rs /399

Address:Chennai, Tamil Nadu, 620001
Website:Airtel money app

Hi, this is prabhu.
Today (18/02/19) i have airtel
Recharge rs399 plan in this mobile no [protected]. But airtel say recharge failed. But rs-399 amount was debited in my hdfc a/c. Details given below.

Airtel mobile no -[protected]
Plan - rs399
Date -18/02/19
Transaction i'd no[protected]
Txn date -18/02/19

So kindly refund the money asap.

Regards,...
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S
Satish Chantibabu
from Hyderabad, Telangana
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complaint to airtel branches

Address:Hyderabad, Telangana, 500056

I am KRVS . Murthy my mobile no:[protected], One more number added to my number, My plan is 299 plan, Last month i am going to your airtel branch at panjagutta . I was Explain the my plan, he is opened to[protected] airtel website, your Airtel employee all ready deactivated the my plan, We are not changing/providing the any plan, Your airtel employee asking me, please give me a phone, after we are a giving portal message, they are calling...
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S
sivadme1982
from Vijayawada, Andhra Pradesh
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no airtel signal even 2g also

Address:500055

Dear sir iam using airtel since 10 years but right now iam in gajularamaram (Hyderabad), this area when i enter to the room, mobile signal going to emergency calls, this number using for around 10 years & above, please rectify the issue, since inside the room, only jio network is coming, airtel not even point is coming, please take this as priority & do the needful.
Thanks & regards
M sivakumar
[protected]
[protected]....
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9
933343658
from Mumbai, Maharashtra
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error code 6 on tv screen after recharge

Address:Thane, Maharashtra, 400612

I have recharged my dth account on 13 Feb but till now the channel are not coming. I have already called customer care 30 times but they are not responding. Error code 6 is appearing on screen.
I hope it will be resolved as soon as possible. I am really frustrated from calling customer service since 4-5 days regularly....
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D
dk_yash
from Patna, Bihar
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sim replacement issue

Address:Chennai, Tamil Nadu, 600042

Last 40 days i am trying to get duplicate sim but they not able to provide me. I have lost my mobile on 11th january and i have blocked my number as well after that if i visiting airtel store they saying your data not showing with us. But if calling to customer care they saying no your data showing with us. Like that they keep on dragging my issues now 40 days gonna hpns still i am not able to get duplicate sim. Please help me out....
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S
ShubhaNgi KaNodia
from Dehra Dun, Uttarakhand
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mobile tower removal

Address:Kanpur, Uttar Pradesh, 208001

Sub: removal of mobile tower in midst of residential area in harbans mohal kanpur

We would like to lodge complaint regarding the mobile tower in my locality in harbans mohal near mall road kanpur-208001 and thereby putting the life of residents in vicinity in hazardous situation.

My complaint is specific that, in front of my building they have a mobile tower installation in midst of residential area and which...
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Address:Rangareddy, Andhra Pradesh, 500068

Hi sir,

This to inform you that airtel misused my personal number and disconnected permanently, now refuse to provide the information & almost i was fighting with them more than 2years.
It`s my postpaid number and it`s still inactive status, asking to check with the vodafone but when i have not placed any request for port-out then how the number will be given to another service provider i really don’t understand.br...
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I
ishak_khan2
from Mumbai, Maharashtra
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dth 3021449006,

Address:New Delhi, Delhi, 110025

Hi,
My name is ishak and i have airtel dth connection associated with you from past few days i tried to contact your customer care number but it's bussy everytime also i wrote email customer care even they don't reply. My concern is regarding my current pack i have offer on my dth from last 6 month that's i recharge for 388 for 3 month. I want same plan to be activated for next three month with same benefits along with same channel...
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Y
Yashvi Jain
from Mumbai, Maharashtra
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amount deducted but refund not availed yet

I have made recharge through my airtel app and made payment through paytm. The amount got deducted but recharge has still not done. Its been almost 10 days since this i have made complain to the customer care and also talked to its executive they said me to mail n my issue would be solved within 4 hrs. When i asked them to give me cnfrmation through mail so tht paytm can refund it as they hve asked me to ask cnfrmation from them but they...
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K
from Hyderabad, Telangana
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no able to call any landline std number

When i call a landline no within a telangana circle a voice telling like 'this call cannot be connected'..., i called customer care and those people are telling like, from our side there is no issue..! I changed the sim card between 3 different mobile handset, but issue remained same, airtel peoples also unable to find any issues with my no..? Only option remained for me now is mobile no portability...!!

I'm facing this issue...
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R
Ram Sai Karthik Unnam
from Hyderabad, Telangana
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unable to activate airtel sim

Address:Rangareddy, Andhra Pradesh, 500072

Hi team. I am karthik. I recently ported my network to airtel. It got activated last night i. E on 17/02/2019 at 00:39 hrs. I was getting signal bars but when i am dialling to the customer care (59059) to activate the sim, call itself is not connecting and i am getting error message as “call failed”. My contact number is [protected]. I am unable to make/receive the calls. Kindly do the needful at earliest....
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A
ajayvishkumar
from Mumbai, Maharashtra
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cheating / not responding airtel store

Address:560100

My airtel number [protected] i want to convert postpaid to prepaid bcos i have no more 100rs monthly uses. Last 2month try to convert but not get any customers care and airtel store. Last one month regularly visit in electronics city neeladari road store there one guy name is ravi every time giving same excuse sir server is not working plz call me tomorrow....
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D
Deepika shetty
from Mysore, Karnataka
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wrong number recharge reversal request

I accidentally recharged wrong number on 17 feb 2019 i would like to reverse it to correct number.
Please find below mentioned details of wrong number, correct number, transaction id and amount, kindly consider my request and reverse the amount to correct number as soon as possible.
Wrong number : [protected]
Correct number : [protected]
Trans id :[protected]
Amount : 499...
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K
Kanad Javahire
from Pune, Maharashtra
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dth - cheating in channel selection & funds vanished

Address:Pune, Maharashtra, 411038

Selection of channels as per trai new rules is not available on airtel-website though advertised and told by customer support.
When i selected channels directly on tv, i have lost all free channels. There is no way to select those.
Nobody answering help-line for last 3 days.
I had paid upto july19 @ rs 315 per month. The balance (From feb to jul) must be available in my account. However, i get a message that no funds...
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A
arkhan1016
from Meerut, Uttar Pradesh
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mt pack costs rs. 250/- but they are charging 317/-

Address:147005

I selected a new pack for airtel digital tv for 250/- as per trai new scheme.
But airtel has activated (Without informing me) at least 3 extra channels (Star sports 1, star sports 2 and ten 3) costing additional charges.
Now my pack costs 316/-.
I tried to call them several times but they are not responding.
I get to know this, when i accidentally switched between channels
How many other people are they...
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Brijesh Mankani
from Mumbai, Maharashtra
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excess charges not reversed

Address:Thane, Maharashtra, 421503

Respected sir/madam,

This is brijesh mankani, ca & lawyer by profession. I am very much disturbed by the behaviour of the customer service executives of airtel company.
This frustration has led me to a point where i have to mention this. If you can check i ealier had an issue which was solved after i wrote an email. This is second time you people have made me do this. My postpaid number is airtel maharashtra. I am in...
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