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Airtel Complaints & Reviews

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Last updated May 25, 2024
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Airtel reviews & complaints page 637

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A
AnilKumar Nagpure
from Bengaluru, Karnataka
Nov 28, 2022
This thread was updated on Nov 28, 2022
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lost my mobile phone galaxy on5 and sim card

Address:Gondia, Maharashtra, 441614

Respected sir/madam,
On 12/11/2018 at about 11:30 am. The mobile handset is of samsung galaxy on 5 (Sam-g550fy gold - no. [protected]). I lost my mobile phone handset along with sim card no. [protected]. So kindly block the mobile no [protected]. And please send confirmation message of blocking on [protected].

Thanks with regards

From,
Anilkumar h. Nagpure
Gondia maharashtra...
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V
VictorJohn
from Tirunelveli, Tamil Nadu
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airtel sms problem

Address:620001
Website:Airtel customer care

I had changed from reliance to airtel a year back! 2 days back my mobile showed no tower for 12 hrs.. I complained to airtel show room... They said it might be a chip problem and they gave me a new sim with same no... Now i couldn't send or receive messages... As i reached and have free pack.. I couldn't receive messages.. Its making me awk even i couldn't receive sms.. Pls solve it... Showing error code 10...
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D
Delhihotavi
from Noida, Uttar Pradesh
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airtel handset protection claim issue.

Address:New Delhi, Delhi, 110006

I have made a complaint on 31st october and the reference number is 88358956. 13 days past still the issue has not been resolved. Since 1st of november i have been given 72 hours time frame in which airtel promises me to solve the issue. Three deadlines passed. Today i called and again i have been asked to wait. Please solve the issue as i am not able to put claim under airtel handset secure. Please look at the screenshots, i have put them...
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S
Smrati Shankhwar
from Saharanpur, Uttar Pradesh
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please deactivate this service games world

I never activated services of game world yet time to time money is being snatched from my number.
This has happened twice.
Today rs 35 got deducted from my number. I want the pack to be deactivated and my money to return back.

This is an earnest request from my side to you all to credit my account with the money that has been deducted from my account....
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Ñ
Ñäðéémm ÁĻâvíì
from Chennai, Tamil Nadu
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wrong number recharge through airtel app

Address:190011

Recharge transaction through airtel my money (Airtel app). But due user interface i have entered wrong no during the transaction.

Kindly reverse the same in correct mobile no.
I have already message the same information to “59109” but didn't got any response.

Now please do the same on urgent basis…. Details are as below….

Date - 12/11/2018

Correct mobile number-[[protected]]br...
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1. I registered my complaints number 85419886 on 21 may 2018, 87010318 on 10 aug 2018, 79305016 on 8 sept 2018 on regarding internet isn't working, call dropped, voice isn't clear during calls.
2. Airtel company charged almost double in monthly bills in family pack plan after many requests issue wasn't resolved. But after many complaints they waived something but i don’t know what they waivered
3. My mobile number was suspend,...
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S
Santoshi Naidu
from Gurgaon, Haryana
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poor customer service

Address:Mumbai City, Maharashtra

Contact no: [protected]
For last 3 months i am visiting airter center for post to pre migration. But till date it is not done

Initially visited sanpada to give req. The center closed in two days

Then i had visited vashi airtel center for post to pre migration last month wen my bill generated on 9th oct. Airtel executive asked me to visit on 15thoct and wen i visited on 15th they said they can only do this...
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J
Jayanta Sona Bubai
from Kolkata, West Bengal
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issue in incoming airtel call

Address:Kolkata, West Bengal, 743165

Dis is my no - [protected](airtel)
From last 1 week i am unable to receive any incoming call from Airtel network, i raised a complaint several times in Airtel customer care, but I haven’t get positive response.

Plz solved my issues ASAP

This is my customer care message - Thank you for contacting us. It is our constant endeavor to provide the best quality services on your Airtel Mobile [protected].Reference...
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R
Rahulpakdee
from Delhi, Delhi
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otp not receiving after sim upgrade

Address:826004

Myself deepak kunar... I upgraded my airtel sim from 3g to 4g but problem is that after that no otp is being received on any transaction... It is alot of transactions problem.. Message came that after 24 hrs.. Message facility will work but this is not working.. How to solve this problem.. So it's my request sir to solve my issue as soon as possible... I have to pay different bill's and also to transfer money.. For that otp is a must.. I...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I just ported my mobile from other service provider to Airtel with unlimited calling pack of 495 Rs for 84 days. One day I tried to call somewhere for tracking my policy details. Suddenly airtel deducted 1rs/ minute money from my account and call automatically disconnected.

I talked to airtel customer care and they said that unlimited calling means you need to call only on mobile and landline numbers. Apart of these numbers,...
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Z
Zecha02
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outgoing service expired

Address:602024
Website:www.airtel.in

My outgoing service got expired and I have sufficient balance to make calls. They aseked me to dial *121*51# to extend the validity but there is no options to extend the validity. Now I am not able to do any outgoing calls... I tried to call customer care numbers but that also not going.

Please help me to resolve this. I am outside the country...
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Address:Chennai, Tamil Nadu, 625014
Website:Airtel App Wallet

Hi team,

I am unable to reset mpin of my airtel wallet.

Account information is said as invalid.

I have loaded money to wallet and i am not able to use it now. I have done such transactions earlier, and it has been successful, but this time mpin is invalid and account information too is not considered.

Please do the needful at the earliest.

Thanks....
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K
KishorKumarRavi
from Chennai, Tamil Nadu
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outgoing got expired

Address:600032
Website:www.airtel.com

My outgoing service got expired and i have sufficient balance to make calls. They aseked me to dial *121*51# to extend the validity but there is no options to extend the validity so we recharged for 10rs without any guidance. Now i am not able to do any outgoing calls... I tried to call customer care from other network mnumbers but they are not answering my calls. Making me wait for 5 mins and disconnected without any response!
Please...
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H
Haritha.G
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill payment adjustments mismatch

Address:Hyderabad, Andhra Pradesh, 500072

This is haritha (*) i'm under plan corp-199 and my billing period is[protected] to[protected] for this cycle i received bill for 478.75 the bill due date is[protected] and again i received one more bill amounting rs.638.16/-due on[protected] with immediate effect i paid the amount of rs.638.16/- on[protected] reference number[protected] for your reference i have attached the copy of receipt.

But today again when i logged...
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P
Pandi Angappan
from Chennai, Tamil Nadu
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airtel stop my outgoing call.

Address:Chennai, Tamil Nadu, 600100

I have used the airtel no [protected] for last 5 years suddenly i got the message that outgoing validity is getting expired on 9th nov even though i have that balance as 63.51rs. Now my account balance is 63.51rs but i am not able to do any outgoing calls. Why stop my outgoing call because i have balance in my account 63.51 rs.
Please help me to resolve this....
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B
bhavanisri
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network issue / billing issue

Address:560076

I have been using airtel service for more than 10 years now and bill payment was always in time.
This is regards to the issue i am facing with airtel connectivity and the billing for the same.
I have already raised this issue with airtel support when someone contacted me for the bill. Each day i received calls from various customer support rep asking me to pay the bill and i would explain repeatedly on my concern. I was also...
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A
Afrin45
from Coimbatore, Tamil Nadu
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outgoing call service is closed

I have been using airtel from a very long time but of a sudden a message came from airtel stating that my out going service will stop onwards 6 nov 2018. But i already have ₹98 but also i have recharged ₹10 cause they asked me to recharge to continue the outgoing service, but still my outgoing service is closed and soon my incoming service will stop. Please resolve this issue....
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S
sathishnkr
from Chennai, Tamil Nadu
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airtel outgoing validity expired

Address:638108

I have used the airtel no [protected] for last 6 month's suddenly i got the message that outgoing validity is getting expired on 9th nov even though i have that balance as 7.57 rs. We have dialed *121*51# to extend the validity but there is no options to extend the validity so we recharged for 10rs without any guidance. Now my account balance is 7.57 rs but i am not able to do any outgoing calls...
Please help me to resolve this....
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P
Preetibatra44
from Amloh, Punjab
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outgoing services to be stopped in future

Address:144011

I'm a old customer and I recharge my airtel number regularly. Still I got this message that my outgoing services will be stopped soon. I've read various complaints regarding this matter and even those people who got their number recharged, their services were stopped anyhow.
Is this a new way for airtel to loot people because it can't compete with jio anymore?
Kindly help. I don't want any of my services to be stopped....
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S
Shreyasi Halder
from Noida, Uttar Pradesh
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not received refund for broadband prepaid

Address:Gurgaon, Haryana, 122003
Website:airtel.in

I contacted airtel for a new broadband connection. Airtel sales person asked me to pay for the required broadband plan, and i transferred inr 6007 online. Also paid inr 150 to him for further document processing.
After constant follow-up for 2 days, they finally told me that the promised network speed is not available at my area, and hence they cannot provide the connection.
I asked them (Sales guy and his supervisor) to refund...
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