Airtel Complaints & Reviews

At 5:30 in the morning i received a msg saying... Thanks for using valuepack. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789... I called airtel customer care n they shred their responsibility by asking me to visit my mobile service centre... What's d bladie logic... Is this the manner of behaving with customers by misguiding them... I haven't subscribed to any value pack and request airtel to...

Originally bought a sim card in udaipur and was told how to activate it, dialling 59059 the next day, couldn't get service so could not make the call, messaged airtel on facebook a couple of days later and it took 3 full days before they could enable the reception of my sim, only after taking a full day to ring me.

The sim now gets service but my prepaid coverage has expired or so i am told every time i try to ring or text,...

My story starts with requesting airtel for safe custody of mobile number from 16th july to 13th oct due to my being overseas. But when i returned back i found my mobile still not activated. On my personal visit and request airtel official at leela bhawan patiala did activated the calling but the data/internet could not be activated. On my visit again on 16th and 17th oct to airtel office for getting the problem solved, the airtel official...

Today's received a sms at 9:21 pm pm that 20₹ deducted from my airtel mobile a/c.

Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service....

Rs 20 have been deducted from my account balance without any warning aur call for isagar potrait.It is a service which i've wished to have.This is not at all reasonable for a company to deduct money for providing a service which a customer never asked for.

I would want my Rs 20 and the service should be stopped immediately....

Dear concerned,

It is with great sorrow that i write to you today regarding my request for sim upgradation from 3g to 4g, which is not being entertained. While your service has never had problems before, recently i have experienced severe and pathetic response from your customer care/airtel store/retailers, wheni raised this request. I believe that because i have not received the service i am paying for (Namely, internet)...

I am using the rs. 448 1.4 gb/day unlimited pack, but after 7:53 am the net becomes unusable, hardly going over 100 kbps. I can't watch anything, do anything, even though i have hardly used any data. When the data refreshes with 12 at night the speed is back again until 7:53 am.
Note: i have yet to use up my daily limit any day. I am in durgapur, west bengal. I would urge you to look into the matter or else i will have to discontinue...

I have postpaid airtel connection from ao long i visited the airtel store about plan change. They promised me to shift my plan to 199 but my bill came this time is 400 and they charged 280 for some value added swrvice not known to me.
I really tried hard many time to shift to prepaid but all time these airtel store representatvis gave me promises like you will have very less bill and all. What to do in this i just paid 900 as my bill...

Hi
I have been using airtel from a long time and they fool people these days they promise for high speed internet but their speed is even less then 2G everywhere airtel is having connectivity issues where other brands are working fine but airtel will be crawling like a snail just because of this i lost the cheaper fare of my flight there was just one seat left but due tk this ### internet i lost that...

Sir
We have running the airtel store in peramblaur district, we closed the showroom on last january 2018, but still airtel finance team failed to refund the amount.
Our 50, 000 rs amount was not refunded still now, they are replying properly for it. Now it about 9 months gone, still the call & mail are not answered properly.

Store name:zerone tech
Location: perambalur, tamilnadu
Contact:[protected]br...

I have received msg like "your outgoing call validity is going to end from 28 Oct 2018". I called the customer care for help they are saying it's a new policy so you have to recharge with valueble pack. If I have normal balance why I can't call and why I need valueble pack. Past 10 years I am using this sim. Please give response as soon as possible....

Airtel did automatic activation of value added services (Vas) & deducted mobile balance.
Airtel is continuously doing such frauds on customers & denying the fact that it has done on its own, instead trying to pass the blame on customer without any proof.
There are several complaints which has been lodged on forced activation of vas without consent of customer.
I need the answer from airtel why it has activated vas without...

Airtel is continuously activating unnecessary Value added service on its own without any consent of customer in my prepaid airtel mobile number [protected] & deducting balance periodically when ever I am recharging it.

I called airtel customer care which is absolutely useless- no need to mention it, I have complained via email too, but Airtel is passing the blame on customer saying that I have activated it.
When asked...

I have registered a complaint with airtel executives on 27th april. There is no development in the complaint. My complaint no. Is 84985334. This is serious issue i cant attend any calls though the mobile is on it gives the message to the callers as switched off. The advertisement showing as fastest network its fake. The net does not even turn on due to weak signals please take immediate action....

We are continuously enquiringly about our plan change ...
and we have requested ask some customer relation manager to visit us..
we have sent various mail to [protected]@in.airtel.com but they skipping the customer compliant only .. not ready to solve the issue .. before we have corporate connection with vodafone the customer relation is really good compare to airtel.....

My mobile number is +91-[protected]. I have taken a broadband plan but due relocation and travelling I requested for the 500Rs/months custd plan saying within three month you are eligible to activate Any available braoband plans without any setup charges. after 15 min I got a call from One of family member saying he wants to visit Pune for 6-7 days so I called back to customer care for cancelling the request. The Activation request will take...

First and foremost "airtel sucks" when it comes to complaints and service. The coverage in my area has been then worst and for the last 6 months i have been promised they are putting u a tower. Out of sheer frustration i have ported to vodafone..
The technicians keep strolling and dont bother to attend to the complaints. Once i advised them of changing over to vodafone a million calls have come. I asked the scavengers to come home...

I am using [protected] airtel prepaid no.. Today, 23rd october 2018 i received a customer persons call from [protected] at 2.54 pm.. Named mayuri (Doughted) as she was calling for postpaid. I was not unable to attend and told her i had traveled whole night.. She asked my other postpaid no. Which i am not bound to tell her.. After that she had behaved very badly, raw tone and spoken slangs to me
I am very disappointed that airtel appointings...

Today i learned that the talk time top up plans have been removed and i have to top up every month to keep talk time validity.

I strongly oppose such decision as i am using basic model and i have same basic feature phones for my parents and i only top up them when their talk times are used, this may take sometime 1 month or 2 month or 3 month. For me also its same.

The plans you brought now are headache and i...

[protected] am - 10:30 am

As my airtel sim blocked & asked for puc code, contacted airtel customer code and they asked me to visit store room. Went to the store room this morning, every customer was approaching executives, i also. And then they asked me to get the token and sit and wait. They called out token no.1 & 2. I was waiting for my turn. Many customer did not get the token, they directly approached the executives...