Airtel Complaints & Reviews

Dear team,

Still there is no network, network went out on 4th january at 6.10 pm. As of now no network in my phone 📞. I have faced hell out of problem during my roaming period.

I called to ur customer care 2 times, as they promised network supposed to come within 4 hours. But unfortunately as of now no network. Even after i swapped the sim, new sim doesn’t have the network as of now. Allmost 54 hours passed...

I'm using airtel in andrapradesh & telangana circle, mancherial district,
I'm sending sms ' port to 1900' sending daily from 2 months but not received upc code yet. Everytime coming reply from 1901 'due to system busy we can't generate upc code'. And i'm contacting with airtel's customer care executives but they not given a solution to me to get upc code, they saying only you wait for 3days you'l get your upc code, but i'm still waiting...

Sir l have recharge my jio no [protected] from your my airtel app. L recharge for 399 and your my airtel app shows the tarrif plan 84 days validity but i will not get the same i will get 70 days validity. Pls refund my money as soon as possible or provide me benefits according to your my airtel app. Sir i will attach the screenshot of this plan accordingly to your my airtel app. Pls take initiative thanking you...

I aliasgar s chechatwala used to hold postpaid connection of airtel but im shifting abroad for my business purpose due to that i had given request to convert my postpaid connection to prepaid. From 5-jan-18 my pospaid connection got deactivate and yet my prepaid sim not activated bcause of that i won'nt be able to communicate to some officers for my visa and other formalities.

I had visited at airtel galary in the morning...

I paid rs.1000 (8th nov 2016, caf no. Rai[protected] for airtel broadband service online when airtel excutive came to my home with all plans details. He said they will give me the connection in one week.

But after a few months (After their asking more time again and again), one day i got a call from aitel regarding my request. They said "sorry, this service is not available in your area due to some technical difficulties". I...

Airtel claiming that their network is reaching everywhere, every corner of india but at the same time i am facing the network issue inside my flat. I am kshitish kumar jena living in flat no-614 block f, orchid residency, road no-7 extension, kagalnagar, sonari, jamshedpur, jharkhand, 831011. When i am in my society and outside of my flat, the airtel signal is good but as i am entering my flat, network goes out. Not a single signal is coming...

Dear sir, on seeing the marketing campaigns and after calling me repeatedly i switched to airtel postpaid 4 months back
However it has been a harrowing experience for me using their services due to the following scenarios
1. Call drop in every call i make and the receiver not being able to hear a word due to bad connection
2. Their mobile tower in my area caught fire and we did not have access to any network for 7 days....

[protected] rakesh kumar dubey district katni (Mp) 483501 lappu sim 1. Problem is that no board, no banner, no even single pumplet given to shop
2. On 6 janauary 2018 3000/- balance transfer to my lappu sim without my permission so many time same way of conduct and come to my shop to please give me the amount

Is this is a true businness rule we come from village
Any time without my calling transfer is not best...

Had submitted the porting request from bsnl prepaid to airtel postpaid on 18th december 2017. Every document was collected and sim was provided. They said it will be done in 7 days. After 7 days i calls airtel and ask for the status they say its pending from bsnl. When contacted bsnl they said they never received a request from airtel.

Porting has been pending for 2 weeks know. Airtel has collected all documents from my side...

I have visited airtel show room and submitted relevant documents i. E aadhar card and company id for conversion of my prepaid to post paid plan of 499 and after 24 hours also it is not converted and i kindly request you to do do the necessary as soon as possible by changing it from prepaid to post paid.

Name kiran
Airtel request no.[protected]
Mobile no. [protected]...

Its been more then 15 years that i am a loyal airtel customer, my office in mumbai - 301 dhukka chambers, poddar road, malad east. Mumbai and other office at 703-704, devatha plaza, 132 residency road. Bangalore 560025 faces tremendous issues to network and either or other side cant listen voice properly. There are continues call drops and worst things is after repeated complaints airtel turn deaf ears....

We have drop cheque at your airtel gallary located at mulund mumbai 400080, but we have received 10 calls from your office for no receipt of payment, though the cheque is cleared from our bank and clearly showing the debited entry in favour of bharti airtel, the same details along with cheque no date amount we have shared with your staff calling from [protected] & [protected] but there is no action taken as yet.

In the mean time...

Dear sir
I m ramgarh cantt (Jharkhand) some day ago my phone theft in train after that when went to your distributor satyam communication for took a new replacement sim but at the distributor point they demanded rs. 200 for a new sim. Is it not a harassment of customer. Kindly take action against the distributor satyam communication ramgarh cantt....

The data speed is very low as compared to other internet service provide. I am using the portable hotspot as well as a sim card and i am observing this issue for both the device.
It is showing that it has the 4g network but it does not have 4g's speed.
If you gone find out the issue and respond me, then do it as early as possible.
Other wise i will be changing my service provide.

Thanks...

I added rs 10000 on jan 06, 2018 and when i tried to make transaction it's saying debit is not allowed.. I'm not able to make any transaction using airtel payment bank and my amount is blocked with them. I tried calling airtel payment bank customer care on number 400 but it's not connecting to customer care executive.

Please do the needful on urgent basis as my money is blocked. My number is [protected].

Thanks!br...

The below has been raised several times at customer care but no response and it is just poor handling service at customer care.

Raised complaint po[protected] on 26th nov 2017 which nobody resolved.

Being charged for isd services during my travel to italy. Before travel, i received call from airtel care for isd which i refused. When reached italy on my 1st day i noticed isd is active. Raised complaint po[protected]...

Hi,
I was not used airteldth from nov 2016 to nov 2017 (Was out of town) then i got sms offer saying recharge for rs 999 for 1 year and continue same as your previous. I did a bundle and everything was fine until 4th jan 2018. Suddenly they stopped all my sun network channels and i called customer care. They are saying it's not part of your package, pay 66rs extra per month to continue the service. Also, customer service is very rude....

I use airtel home portable wifi service.
I have been facing network connectivity issues since 2nd jan'18. No or very low speed, not good to even open a mail box.

I have complained several times over phone and email, however i only get to hear that the airtel tech team is looking into the same and will resolve soon.

I work from home and my job depends on this 4g service.
72+ hours and airtel has...

I recharged with rs 448 for daily 1 gb high-speed data but not showing any data plan in my airtel app. I called 198 for query they told me that this plan hide from app i said ok. But still not opening my internet on any browser. I restarted my phone many time but continue facing problem. I am also jio customer jio browsing very good without any recharge but airtel 448 plan not working... Also called 198 for same issue but not get positive...

I am facing issue my mobile number [protected] during recharge. I have ported from bsnl (Andhra pradesh circle) to airtel (Chennai circle). Iinitially i am able to recharge online but from last two weeks i am facing this issue. Earlier i was able to recharge my number.

1. Unable to recharge from airtel wallet. Message that i get is ‘invalid mobile number, please enter valid mobile number’. It is working fine with other airtel...