Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

On 28th May'2010(7:16 pm) my wife purchased the item of Rs.499.50 from the Big Bazaar, Bagha Jatin' kolkata with her debit card(RRN.[protected]. But we found there was another transaction(POS purchase) taken place of Rs.948.30 from her account with the same debit card for some other bill(RRN.[protected] in the same day.

When we went back to that Big Bazaar and checked the merchant copy, we found the second...

Dear Sir

I had ordered for an LCD TV (32 inch EX 300) from Big Bazaar, Kathriguppe on 16th May 2010 and had paid the full amount of Rs.32,900/-. They had promised to deliver the same on 20th May 2010. Till now I havent received my TV. Everytime I call they delay the order by 3-4 days. Finally i called today (29th May,2010) and still they say SONY has not delivered the TV to them.

Kindly help me in this regards....

The Future Group had a Lucky draw as well as a Gift offer on collection of Stickers on purchase of goods worth every 500.Rs.The Last Day of redeeming the stickers was May 16th.Whenever we went to Big Bazar or Bangalore central the Gifts were out of stock.The Future Group needs to look into all theses complaints and make sure that our gifts are redeemed.(I have collected nearly 8 stickers at Big bazar Jayanagar 9th Block....

We visIted BIG BAZAR, EZONE in Indrapuram Ghaziabad. The salesman offered us a competitive price for 2 split LG ACs (3star) . He even wrote the prices for us on a piece of paper.

The same day we placed the order on the basis of the rates quoted. We were then told that the rate quoted was for 2star and not 3 star and therefore the rates would be higher. Since it was too late to go to another dealer, we decided to place the...

An item bought on 20th May has not been delivered till 26th May and nobody bothered to call me. I have lost hope and request all not to buy any furniture from Big Bazar...

Here is the complaint I sent to all the ppl in hometown. Still no reply. All the complaints to hometown fall in deaf years. They delivered my SOFA with some color problems and from last 18 days.. no calls nothing..

Go through the mail I sent:


From: Sachin Modi (samodi)
Sent: Wednesday, May 26, 2010 4:33 PM
To: 'yathish.[protected]@futuregroup.in'
.....


All...

Home Town (Kolkata) - Nothing homely about it !

It was an apalling experinece with Home Town Kolkata, when I had called the retail outlet over the phone ... The customer service officer Ms Sharmistha Guha has been very curt and non-compassionate in her dealings when I enquired about basic details about the bean bags available with them.

She mentioned that the management had advised her not to provide any details...

Dear Friends,

Imagine the emotions of a couple moving into their own house, with the dream of building each and every nook and corner of your house as per your imagination. This is exactly what me and my wife had in mind while we were building our kitchen which we booked from Home Town based in Ishanya Mall, Yerawada, Pune.Friends, trust me it was a horrible experience, not sure if we were the first ones to experience it.br...

I ordered a Sandisk Micro SD card of 8 GB from futurebazaar.com and when I received the delivery, I have received a USB Flash Drive instead. When I called their customer care, they say it may take upto 10 days for the wrong delivery to be picked up and only then they will file a replacement which will be replaced if they have stock.

And they are asking me to return the item by myself at their store, or else wait for 8-10 days.br...

DEAR SIR
MY GIFT VOUCHER WORTH 1000/- FOR BIG BAZZAR ISSUED ON 6 OCT
2009 ,WAS VALID FOR 6 MONTHS,UNFORTUNATELY I COULD NOT ENCASH IT
WITH IN TIME LIMIT.
HENCE I REQUEST YOU TO KINDLY DO THE NEEDFULL

DETAILS OF VOUCHER :AVINASH S BORADE
1)100/- V.C NO-[protected]
2)100/- V.C.NO-[protected]
3)100/- V.C.NO-[protected]
4)100/- V.C.NO-[protected]
5)100/-...

Even after purchasing groceries from your big bazaar outlet at kalyan on 12/5/2010 bearing following details - Bill No. T13/S3591 dt.12/5/2010, challan no. 332.

I have had made numerous calls to your Kalyan outlet right from the morning to night 09.30 pm yesterday. Till that time, I have been given assurances that my goods would be delivered yesterday. Unfortunately, somebody from Kalyan outlet of Big Bazaar called me...

i had purchased 1.5 ton Split AC Koryo Make from Big Bazaar Noida on 5th May vide Cash memo No T37/14660 For a sum of Rs 20,500/-. the AC was to be dileverd along with one 4 KVA Voltage Stabiliser of Wipro Make. The AC was deleiverd WITHOUT the Stabilser despite full payment. The AC was to be installed by them howeevr it has not been installed till 15th May despite repeated reminders and requests. The Voltage stabliser has also not been...

My Self Prashant Sunil Hingu I Was Book Koryo 1.5 Ton Split Ac From Your Ghatkopar West branch on 2/5/2010.They give me delivery note for date of 6/5/2010 fore days latter from booking, today is 12/5/2010 but still not get delivery, While asking not get proper answer from your executive they told on 15/5/2010 you can get delivery but its also not confirm, Mr. amit and Mr. Javed Give me Fake Promiss And Now No One is pick my Phone,
...

This is in regards to the Sone Ki Chidiya (SKC) scheme being run by BIG BAZAAR chain of stores.

I had made purchases in their store in Chinchwad and against that they gave me SKC stickers around 12 nos and asked me if I would like to redeem the same against a list of gifts offered . This was on the 6th of May. After going through the list I informed I would like to redeem 11 stickers against a Dinner set mentioned in the list.br...

Hi!
I made a visit to the HomeTown store at Saltlake City, Kolkata and made the following purchases:
TV cabinet, shoe rack, Night stand on 11.04.10. The experience was a nightmare. The salesman assured us that the things would be delivered within a week, but this took 11 days. The TV cabinet & Shoe Rack were delivered on 22nd and the Night stand on 24th. The TV cabinet & shoe rack were assembeled about 5 days after...

i am sorry to tell this but it mandatory to say. i have purchased 6 jeans 4 jeans of size 28 and 2 jeans for 32size. ihave trail a jeans for 32 it was perfect but the onather which i have picked up from the same place was mention that 32 after going to home when i was ready to use it.the other jeans went for 34 which i hav'nt cheked it in the store...

BIG BAZAR 03.04.2010 / 01.05.2010


Sub: Misguiding the valued customer by your Jamshedpour Big Bazar staffs.

Dear Sir,

I would like to bring to your kind notice the following few facts with expectation that remedial measures to be taken against the staff(s) of your Jamshedpur Big Bazar:-

That I am a permanent...

This is during the exchange coupons , while we purchased AC from samsung, nobody came to install it, the outdoor unit was broken and even we went to ask for an exchange but to the astonishment each unnit of them was broken, it was not replaced even we didnt get any people from samsung to install it.


samr etime we bought an 4 seated dinidng table, till date its not delivered ita amont now.

This kind of...

Saturday i.e on 24/04/2010, i had visited big bazaar located in TGIP mall,Sec-38A,Noida. Earlier also many time i had visited big bazaar. This time i had purchased item worth RS 1500/-( Time 8 PM). I had given items in 04 packet. When i opened packets i found that 08 items worth Rs 487/- were missing from the packets .I tried to call helpline no given on the bill on the same day night but no body has picked up the call. Next day morning i...

Sir/Madam,

I made purchases of over Rs. 1500 on 10/4/2010 at Big Bazaar, Sahara Mall, MG Road, Gurgaon. The Store has advertized everywhere in the store and in news papers that a 5 kg. Ashirwad Atta pack would be given free on purchases over 1500/-. I too was given the atta pack but after coming home I checked the bill to find to my utter dismay that I had been charged Rs. 101.79 for the atta pack which was supposed to be...