Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I am Ankush Kataria, resident of Kataria Niwas, Ward No 3, Mudki district Ferozepur
I ussually go to Easy day, Faridkot for shopping the basic amenities for my house. Today and yesterday i came to shop here and at the time of billing they themselves charged me for carry bag and didn’t even asked me for that.
Seeing which i told them about the rulling of Consumer Forum, chandigarh regarding this issue only wherein forum had...

Big Bazaar is charging unnecessary cost for cotton carry bag which are clearly prohibitted under Plastic Waste (Management and Handling) Rules, 2011. Thus consumer are not liable to pay any such cost. When I asked them the reason person on billing desk he said that everyone is paying and if I do not want to pay then no problem. You may carry the items in your hands!...

TO,
Managing director : mr kishore biyani,

Big bazaar /future group

Knowledge house,

Shyam nagar, off:jvrl

Jogeshwari east

Maharastra

Mumbai - 400060

Dear sir,

Subject : complaint for assaulting customer and his family at your premises publicly on 15.9.2018 at big bazaar (Main road –ranchi).

Sir,...

Managing director : mr kishore biyani,

Big bazaar /future group

Knowledge house,

Shyam nagar, off:jvrl

Jogeshwari east

Maharastra

Mumbai - 400060

Dear sir,

Subject : complaint for assaulting customer and his family at your premises publicly on 15.9.2018 at big bazaar (Main road –ranchi).

Sir,
br...

I purchase dreamline magic mop last August but few days ago spinner of mop broken ( bhilai big bazzar CG)
CAN ONLY SPINNER AVAILABLE TO BUY..if available in bhilai plin form me on my mobile no [protected]
And else email me on my emails id [protected]@gmail. com for your referance i attach photo and vedio of brokened spinner pl go to attachment

Regards

Heamnt...

I bought a shorts on 9 june 2019 and it counts in the bill but i didnt found it when arrived home. Due to rush and crowd the packer must have not packed it. I bought it from big bazaar elante mall chandigarh. What should i do now? This is really disappointing that it is the responsibility of the packer to assure that everything is packed. Is it my duty to check whether everything is at place is at place or not? The customer is already busy...

Hi,

As I have been continue to shop with big bazaar, main challenge is the billing which is nightmare.

This has been observed that billing counters are very less and people are very few to attend the customer billing .

Request you to pls look to this urgently .
We will come back once this issue is resolved .

Contact me for more clarification
[protected]
br...

I purchased potatoes from Big Bazar, Allahabad, these potatoes were already packed and were rotten. I compLained about it in their office that the packet you delivered contained some rotten potatoes (almost 50%) but they denied returning or replacing...I was compelled to regret...
Now I have decided to launch a complaint about the same at an appropriate forum to seek the legal remedies against this misselling.
Regards
Vikasbr...

I asked him how much time take he replied my saying dekh nhi rhi hai kaam kr rhe hai jaada kaam hai to dusra jagah se krwa liejie waise man nhi aapka bill krne ka when i asked where is ur manager then he said jaiye complain kr diejie niche hai unse hi billing bhi krwa lijie other staffs also interfered in the matter i have attached his photo

Please take action...

Pl note my Newly purchased KORYO 1.5T SAC INS18 not working normally and heavy abnormal sound coming from outer unit of AC. Also water dropping from outer AC Unit. Some times also noticed abnormal sound from inner unit of AC.
Request you to kindly do the needful the same to resolve my said complaint at the earliest.

My details are as follows:

Name : Dharmesh Pithadia
M.No. : [protected]
Mail...

You get a call from[protected], asking there is a accidental insurance newly introduced, our management will reach your home to take signature, so please give the nominee details and DOB and home address.
I provided the details, as they said from future bazaar and told exactly in which bigbazaar I purchased (including amount) it .
Please resolve this issue. Still I'm waiting for their call.
But i tried call them back....

Hi

Today we had good shopping at BB Amanora pune

The billing person has twice scan the same dress..

After coming home we realize that the bill was high and checked twice billing of single purchase

Item
Srg choli 3-4Y FHSIA costing 2398 for 2 nos
We bought only single dress
Kindly help

Regards
Rahul...

I have purchased household items from bigbazar vide tax invoice no [protected] dated 05/06/19 at 13.17, CH No. 370158, Juhi Singh.

There was a discrepancies in the invoice regarding two items
1. Bath Towel Dreamline MRP 399.0 there was a cash back offer of 300 but the invoice shows only Rs.200

2. Bandhan Hing (2*100gm) Invoice is showing Rs. 265 whereas actual offer price is rs. 235 only.
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We wanted to opt for home delivery in Big Bazzar Siliguri but the customer care did not pay a heed to our request.One official said it might take 48hrs and another one said 72 hours.No one was sure about the time within which home delivery was available. since it was our right and we have made a big purchase I as a customer was not satisfied and the behaviour wasnt accepted. Please look into the matter....

I shopped from Big Bazar, City Centre, Durgapur 713216 on 05.06.2019. Few grossery heavy items near amount of RS.3000 was given them to deliver to my home. But today on 7the June I got a message from them Challan Number 964117 has been dispatched and will be delivered today, after that messege again a message came in between 15 Minuits the Challan number 964117 has been delivered successfully. First of all the items were really needed to...

I live in Burdwan, West bengal.i am a regular customer of big bazar, burdwan .my shopping bills always amount to about rupees[protected]/ minimum every month.i have visited many other big bazar outlets in various places.there they allow the trolley upto the car parking.here, in Burdwan, it is not allowed.previously they used to atleast allow the trolleys upto the main entrance of the building, from where it is easier for me to pick up my shopping...

RS 599 auto debited from my wallet no [protected], and still is not refunded to my wallet as I raised complain no of time for this issue since MAY.complain no FP[protected]. SO see issue deeply and solved it. As issue put no of time to future pay, but Same statement provided, amount deducted from my wallet will be refunded soon, but still no proper action taken by coustomer. So solved it as Soo as possible....

I am holding big bazaar profit club card since long but on 1 june 2019 I visited mohaddipur gorakhpur branch to change the registered mobile number of said card Mr Aashif of that branch arrogantly denied to change the number. After that I approached Mr Sartaz for same thing but he told me to submit the required form and it will take 24 hours to change it.Now many days has been passed but still they have not changed my registered number. It...

I am very disappointed that the staff in big bazaar cosmos mall sanjay palace agra is absolutely rude, i'll mannered and non cooperative.
The basic etiquette to help the old people and ladies with small kids is missing there. When people request the staff shows no interest in helping them. Also though it is clear that the crowd has increased still the billing counters are kept close.
I request the authorities to educate there...

I got a call from one of the executives in bigbazaar regarding tge money they have charged me for the shopping bag. They asked me the mode of payment which i said was cash so the solution they gave me was refunding me Rs.20
They even said they would have refunded the amount if i had paid using my card. They had made no efforts to gain my trust back on the brand. They could have taken some other way of refunding or solving my issue.br...