Amazon India Complaints & Reviews

I ordered Laptop cover for my mac book and it does not fit my macbook so I created return for it on the same day. No one came for the pickup for 10 days and then I called Amazon India to create the pick up. No delivery partner came at my doorstep and just message pop that I cancelled it on the doorstep. i again called the amazon care and told the issue and they will create one more return and this will not happen. But it happens once again....

I had ordered a pair of Ray ban glasses for Rs 340000, ORDER #[protected] which I wanted to return for 15 days but was not able to.

The return pick up was never attempted on the specified date and agent came a couple of times after that without any prior notification. I was never aware whenever a pick up was attempted and agent never called me whenever he came. I had not received any message also, which I should, and...

I received a Samsung TV from Amazon today and opened the box. By opening the box, I saw already that there was a broken screen. I wanted to get the TV replaced by Amazon, so I followed their replace instructions and uploaded photos. Then they have to call you. And they were asking for more and more photos, making me feel like I am responsible for

Dear Amazon Customer Service,

I am writing to express my disappointment and frustration regarding the cancellation of my order and the subsequent price increase. I had ordered a Samsung Galaxy M14 5G (6GB RAM, 128GB ROM) for ₹9, 999/- on 20th May, 2024. However, my order was cancelled without my consent, and I am now being asked to reorder the same item at the new price of ₹12, 490/-.

Order Details:
br...

I am writing to express my profound disappointment and frustration regarding my recent order (Order No:[protected]. Despite being charged for two items, I received only one. The missing item is the "Women's and Girls Chiffon Floral Printed Satin Borders Saree, Sari With Unstitched Blouse Piece (Peach, Pink)" worth Rs. 893. However, the delivery status falsely indicates that both items were delivered.

Order date :...

Hi Amazon India team,
from pas5 4 to 5 months, my orders to pin code :517234 not delivered, 90% of orders not delivered or retuned by the delivery guys.

how to can get delivery ?
it is possible OTP or access code for my prepaid orders ?...

Name of the company- Amazon, Type of product- Boat Neckband, Order ID[protected], Complaint no- Not provided, Date of order[protected], Amount paid- 1, 199/-, Reg mobile no- [protected], Reg mail id- [protected]@gmail.com, Problem Status- Consumer said he ordered product from Amazon company, and he paid the amount for product, and after delivery he received the product also but he received damage parcel, and when he opened the parcel and he check the product and he saw the company delivered wrong product to him, and then he contact with the company for same and he register the return request but the company did not accepted his request and they rejected his request multiple times. He wants refund his amount asap.

Ordered an amazfit band 7 from Amazon. Upon opening it, realised there’s no charger in it and immediately complained to Amazon team. Was told to wait for a few days and now I’m being told that there’s no mistake on their part...

Hi, I have ordered one "Spyder Craft Matte Finish Berlin150 Entertainment Tv Unit, Tv Cabinet, Tv Stand For Living Room, Bedroom Color: Grey || Assembly-Diy (Do-It-Yourself) Engineered Wood" on 1st May.

The product was received on 6th May, of Black color and very poor quality. The one which we ordered was of Grey color.

I placed the return order on 7th May over call, Customer care gave me 3 days waiting time,...

Sir/ma'am,
I ordered a product on 11th May with order no as[protected] and I recieved a confirmation message that it has been processed. But it has been 8 days and I still haven't got any messages about the product and when I tried to check in the official amazon app about the order status, it still hasn't been shipped.
So when I tried to talk to the customer service operator they told me that it cannot be cancelled....

I had ordered two mattresses from Amazon which both were different in colors from which we had ordered. And after so much disturbance and hardwork somehow they took the item for return, but now it's been almost one week, and we haven't got the refund yet.

Team can you please help me get this product from Amazon.

They delivered partial product and not returning back also.

Order Number:[protected]
Invoice Number : AMD2-100040
Order Date: 17.04.2024 Invoice Details : GJ-AMD2-[protected]-2425
Invoice Date : 17.04.2024

Thanks,
Visu...

Hello sir, I ordered 5 items from amazon. but i don't get any of them. When I told customer support, I was replied that the order was damaged and had to cancel. why did the cancel the order and not replace the item? If amazon service damage the order, then why did I get this message, that I canceled it. The last complaint is that none of the agents did anything about the issue. Only after hearing half the problem another agent came who could not solve, it. Mainly I talk to 7-8 agents. But no one did anything right during the conversation. Please make sure to replace the order and i get my order to delivered.

Thanks

I ordered a CAIO WATCH on Amazon, but I received the incorrect order. Upon returning it, Amazon informed me that the product they received back wasn't the one they had sent. I had submitted photos to Amazon before returning the item. However, Amazon declined to issue a refund....

I am prospective user of Amazon India bought the Air cooler in summer with cashback and summer sales offer. But Amazon did not deliver the product and returned the product to seller due to packing issue. Please this is not a pleasant experience. I want fair compensation for this trouble caused to me. Please ensure next time such thing do not happen.

NO RESOLUTION A MONTH COMPLETES YET :: INVESTIGATION DETAILS REQUIRE :: ORDER No#[protected] Replacement Order No#[protected]

Dear Sir/Madam,

The above order No of boat Xtend Smart Watch with Alexa Color: Pitch Black, Quantity 2, which was ordered on 2nd Apr 2024, both the watches not working condition, hence I raise for replacement on 08th Apr 2024, but Return was not taken on 10th Apr 2024...

I had placed an order of lg oled tv order no.[protected] and the product was delivered today. I had applied for exchange and the amount of exchange i was expecting was 11900. I had read all the terms and conditions of the exchange and hence I had applied for exchange. When the product came the tv was in working condition and the same was checked by the delivery person. But I don't know what happened the delivery person asked me to...

Dear sir,

I have ordered the products from amazon and the order number is[protected]. (Date of incident :6th may 2024)

To provide you with a clear account of the incident:
1. The delivery person initially handed over a package that was more than half torn, displaying a lack of regard for
the condition of the goods being delivered.
2. When questioned about the damaged package, he...

I would like to complain against amazon.in for they late delivery at 11.19p.m night n also delaying delivery for more than 2 days despite taking prime membership n assuring 1 day delivery. On May 4th night around 11.19p.m the amazon delivery agent called me n asked me to come at a undisclosed location to collect my order citing reason that his tire is punctured. Being a women, due to safety and security reasons i said I cannot come at such...

I have followed up 20 times about this.My order was picked up on 14th april and despite numerous emails sent by them assuring a refund nothing has been done till now.I want my refund now....