I order a birthday present for my friend from this website. And request to deliver it at 1'clock but they didn't deliver it.
I placed my order 3 day before. Now i want my money back it terms not satisfying by their service.
here is the order details
Your Payment ID :[protected]
Response Message :CAPTURED
Order id HIFN-[protected]
Order amount :Rs. 834.0
Customer Name : ASHWANI TIWARI
Addresss : ANDHRA PRADESH
Hyderabad
ANDHRA PRADESH
Country : India
Zip : 500 016
Phone : [protected]
Email : ash.[protected]@gmail.com
ip Address: 63.156.207.44
Customer order details(mm/dd/yyyy) : CMH110:1|D.Date->8/16/2012
Receipient Name :Jyoti Deep
Delivery Address : Miracle Technologies B-12,Behind Delite Showroom,Sec-2,Near Golchakkar-Uttar Pradesh
Delivery City : NOIDA
Zip :201301
Country:India
Phone :[protected]
Message type:Birthday
Message :To : --Jyoti Deep : Wish you Many Many Happy Returns of the day my cute friend.-- From :
Special Instruction:Please Delivery it at 1 oclock afternoon.
Sender :ASHWANI TIWARI
Regards
www.IndiaFloristNetwork.com
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Indiafloristnetwork.com — Providing Pathetic serrvice.
Hi placed an order to deliever to pune on 17th July . I receievd an confirmation mail from indiafloristnetwork.com that they have recieved my request. Then i contacted to their executive and they convienced me that my order(chockelete and flowers) will get deliever on 17th july 2009. I provide them receipients alternate number as well. But the whole day gone they didnt delievered it ...neither they called to me or to the receipient. I called them again next day(18thuly 2009) 4 times and everytime some other executive is picking the call and conviencing me to deliever it but no results.Also It has to be noted that they have already updated the status of the order on their system as 'Delievered' ( even it was not).
when i talked to them on 18th july then they said they will try to deliever it within 1-2 hrs on 18th July(although order was of 17th July). Now I am writing this complain on 18th July(6 hrs have already gone after talking with them in the morning). I just talked with one of their executive and her attitude was disgusting and Pathhetic that she was not listening to me but was repeating only one thing that ' they will try to deliever it as soon as possible'. Her Unproffiosonal attitude affected me much that i've decided not to go for this network anytime in future. These gift which we send to our dearones are worthy if they gets delieved within some time period. But this network is fail to send it even on next day. I got really frustrated by this service. I speneded money on my many calls to calcutta(their office) as they didnt call me to update the status of order.
I hope some alternate quality service must exists which will not be like indiafloristnetwork.com.