on 2 july 2012 i hv taken a mobile handset (MICROMAX(X271) from online shoping "buytheprice.com"
within one month the product malfunctioning.
my newly handset has problem
- not charging properly
- switch-off after operating any keypad
i hv tried to call the custumer care but got no response.
We completely empathize with you. We at Buytheprice deliver sealed and branded products with original warranties. Any defect in the product, needs a service from the service station of that particular brand. We request you to visit the nearest service station to get the defect rectified, the Invoice given by us would act as an warranty and this would help you to not to bear any additional cost. We as a retailer will always be there to give you the best resolution, but the responsibility of any correction in the hardware or software of the product will lies with the product brand.
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Greetings from Buytheprice.com.
We completely empathize with you. We at Buytheprice deliver sealed and branded products with original warranties. Any defect in the product, needs a service from the service station of that particular brand. We request you to visit the nearest service station to get the defect rectified, the Invoice given by us would act as an warranty and this would help you to not to bear any additional cost. We as a retailer will always be there to give you the best resolution, but the responsibility of any correction in the hardware or software of the product will lies with the product brand.
Yours happily,
Buytheprice Team :)