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I have been stuck in a similar issue for almost a year now.
I had received a fraudulent call from a person who again claimed to be from SBI credit card on 11th Feb 2014 & an IVR of 7888 was executed using my credit card. He too mentioned that he had my credit card details.
I kept requesting the guy who called to cancel the transaction from day 1, but they anyway sent the parcel to my address.
I did not receive the order & returned it immediately & blocked the card.
I was not ready to pay the amount mentioned above & have raised a number of complaints at the SBI compliant center. They are not ready to take the blame & want the outstanding amount paid. I have been in touch with them continuously & will have to pay the pending amount.
Please return the amount back to me as I did not accept the order, else I might have to go to court.
I have already raised a complaint in consumer forum.
Regards,
Amrendra Thakur
+91-[protected]
I had received a fraudulent call from a person who again claimed to be from SBI credit card on 11th Feb 2014 & an IVR of 7888 was executed using my credit card. He too mentioned that he had my credit card details.
I kept requesting the guy who called to cancel the transaction from day 1, but they anyway sent the parcel to my address.
I did not receive the order & returned it immediately & blocked the card.
I was not ready to pay the amount mentioned above & have raised a number of complaints at the SBI compliant center. They are not ready to take the blame & want the outstanding amount paid. I have been in touch with them continuously & will have to pay the pending amount.
Please return the amount back to me as I did not accept the order, else I might have to go to court.
I have already raised a complaint in consumer forum.
Regards,
Amrendra Thakur
+91-[protected]
Why would you think that this person was a legitimate employee of whatever company you're referring to?? Most companies don't call customers to press upgrades...but they would absolutely require that you verify the information and prove who you are!! The phone call alone should have been a Red flag!! If you get a call from any company...just get the company name, contact number and name of the person calling...and tell them that you will call back to verify the information!! But don't use the number they give you...Google the number and see who it's listed to...then search for the corporate number of that company and call them with the information to verify it! Wake up!! You shouldn't have just trusted what a complete stranger tells you!
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Not sure whether the name is fake or not) told that he is calling on behalf of VISA and Master Card service provider, which represents all banks. I am sure this is also fake. This type of fishing must be stopped. Again this number is from Delhi.
Please look into these and introduce something to stop these type of online frauds using fishing technique. If the customer has authority to cancel these transactions within 24 hrs then this can be reduced.