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Delhivery Complaints & Reviews

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Last updated May 28, 2024
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Delhivery reviews & complaints page 39

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S
SrinivasItape
from Bhalki, Karnataka
Sep 7, 2022
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Delivery Person denying to deliver doorstep

This happens every time with me whenever my order comes through Delhivery Couriers. I stay in village Morambi which is 18 kms from the town called Bhalki (Pin code is 585328) in Karnataka. If I order something from Amazon or Flipkart I won’t have any problems because its get delivered to my doorstep but If I ordered from any other sites and the courier partner is Delhivery then it’s never get delivered, if the item is important to me...
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Harsha Vallabhaneni
Sep 7, 2022
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Product status not updating and no reply from customer service

There is no response from the customer service side no matter how many complaints we raise . And the worse part is there is no way to contact them . They don’t want to reply or they are being given very high salaries so they eat and sleep at stores . Product reached the delivery location a week earlier and from then each day the in transit is changing to the next date day by day . It has been a week . Such unprofessional platform . Highly...
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Vaishnavi Karunakaran
Sep 6, 2022
Sep 6, 2022
This thread was updated on Sep 6, 2022
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I'm complaining about the delivery agent.

On the time of delivery, we are not at home. So we asked him to deliver the package to our tenant in ground floor. Agent knocked the door and waited only for a min and told me how much time I had to wait harshly. And he said, he kept the package outside the door. Is it a right way to deliver. Very worst customer service and they are very rude. Such a worst company. His name is prabha from chennai...
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J
Juggu1987
from Port Blair, Andaman and Nicobar Islands
Sep 5, 2022
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Item lost f

I had my items couriered on 6th June from Banaras to Portblair. Tracking no. #[protected]
It showed the items are in chennai for about 2 months and now the status is LOST.

No way to contact the courier company !

No one from the courier company was least bothered to inform us about the status....
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S
Sudhir Ahirwar
Sep 5, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
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Delhivery - Delivery boy cancelled pickup without informing me and I asked reason the he started being rude

Address:Ahmedpur vidisha 464001

Delivery boy cancelled my Pick-up Order without contacting me and wrote that order was cancelled by customer end he never contacted me he didnt even tried he just generated cancellation OTP the cancelled order without OTP this is pathetic behavior i tried contacting Delhivery consumer care but they are also not helping i want action on that delivery boy for his rude behavior Parcel Tracking ID:[protected] i will take legal action against...
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Anhat Shaikh
from Anantnag, Jammu and Kashmir
Sep 5, 2022
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Delayed delivery date

Address:Gurgaon Haryana
Website:www.delhivery.com

Hello...This is Anhat Shaikh...My package with tracking was supposed to deliver today on 05 September 2022. But the tracking history is showing that the package has not even reached my nearest Delhivery centre. I sent a mail twice still not getting any response.I need it today urgently. Plz do something ...It's much needed today .😔😔😔😔...
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Sri Naveen Dasari
Sep 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Return

Address:Hyderabad

My AWB number is[protected], they have picked the product from Hyderabad at my residence and to deliver the same product with in the city to Amazon, they took 5 days and from 29th onwards I am asking them to return the product if its not picked up by Amazon and til date they have not returned the product.

1) There is no customer service to speak and they capture on their website that they don't want to share the numbers...
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M
Mohana2
Sep 5, 2022
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Product not getting delivered on time

Website:www.delhivery.com

It has been more than 20 days since I shipped my package.
But it is not getting delivered.
Very worst service. No proper reply from support team.
I wish no one to use this website.
I don't know if my package is safe or not.....
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S
Sumisuman21
from Kolkata, West Bengal
Sep 5, 2022
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Delivery person false statement

The delivery guy with phone numb [protected] lodged a complaint that i demanded an open package delivery which i dint as he never reached my location i demand an apology from the person or you take action against against him....
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Rosh_96
Sep 5, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment rescheduled without notice

Address:Delhi
Website:www.delhivery.com

My shipment is rescheduled without any notice whatsoever. Haven't been provided with any updates until now. Already registered a complaint on delhivery portal but of no use. Got a complaint ticket which again takes me nowhere....
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Sumisuman21
from Kolkata, West Bengal
Sep 5, 2022
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About the delivery person

The person delivering today was delivering a ajio exchange product holding phone numb [protected]. He was extremely rude with his behaviour, and inspite of me recieving his call and being at the location he dint delivered the product threatening me not to deliver if i complain aginst his rude behaviour. I want him to apologise me for this kind of behaviour and delhivery to take action against his behaviour....
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We have given my 8 boxed of household item which includes tv as well given to one local partner which later handed over to delhivery, after so many calls and follow up they sent me 7 boxed where one box of tv they have mis placed, and asked for receiving, we have given receiving for 7 boxd stated that 1 box is missing they said on they ll deliver next day its been a week we are calling them and they have no idea where my box is; it a delay...
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B
Bhaskar198906
Sep 5, 2022
Nov 18, 2022
This thread was updated on Nov 18, 2022
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Shipment delay and giving false tracking details.

My shipment tracking ID[protected].
LR Number[protected].

My shipment has been reached at Siliguri Delhivery facility on 01 Sept 2022 which is just 13 Km from delivery address but still not delivered.

Daily they increase the estimated date of delivery. I raised multiple queries through Delhivery support link but no response received from 01 Sept 2022. (Today is 05 Sept 2022)

Tracking...
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K
Sep 5, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
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Parcel Not Delivered - AWB 19025610000685

For my AWB [protected], the shipment was supposed to be delivered on 31st August. The shipment is already in Bangalore since 31st August. Today is the 05th of September and my parcel is still not delivered. I have tried reaching to the delivery customer support but their numbers are not reachable. Their website clearly calls out to reach over Web. So I raised a complaint and received the below response from them (Refer Delhivery Screenshot...
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Address:Gurugram

Tracking ID:[protected], Product with mentioned tracking ID is not delivered yet from last three days. Delhivery executive are not replying the truth of the matter with hollow promises from last three weeks. I want refund for the product immediately. Why They are not accepting that their delivery person has lost the product in Jaipur...
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Sree0007000
Sep 4, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Orders getting rescheduled even after estimated delivery date and reaching nearest facility

Tracking shows order is at nearest facility.

Current status on the order from their tracking website is : Order pending as consignee did not respond to verification call

Not sure why the order is getting delayed even after reaching the nearest delhivery facility.

Raised multiple concerns through delhivery support links and no reply. Hope this will make an impact to resolve my issue as orders worth...
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Awb[protected]
Is in transit from 17th August today it’s 4 September and there promise delivery date is 20th August and after 18 day’s of shipment in transit they just say replied you have to one week I created ticket two times first on 25th August and on 1 September but they only replied the same you have to wait for another one week.They are not much serious about there clients problems they have scripted replies which they...
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F
Fazil Shaikh
Sep 4, 2022
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Delays after Delays

One again, I am writing the complain against the worse courior service in india. Delhivery, also widely known as Delayvery.

My internationation package with tracking ID - 1221589644641050618700277361874618, is stuck at "Ahemdabad" facility for two days and there have been no updates since.

The other packages shipped after that hav been updated and some were even delivered, but the above mention product is stuck...
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M
May Aairah
Sep 4, 2022
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Product picking for return

Address:Siliguri

I had ordered three tops from urbanic on 3rd August, the order number being[protected]. First they tried delivering but because of the OTP issue they could not but after that they never tried delivering the product and just kept it there. They didn't even call me to come and get it but I had to go to their office to collect it myself.

After I got the product I saw that one of the product was so loose that I couldn't...
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M
mayankgirdhar
from Mumbai, Maharashtra
Sep 4, 2022
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Lost of my package

I ordered Led Monitor from Reliance Digital and they shipped it using Delhivery courier they provided an estimated delivery date of 30 august 2022 but it's not been delivered till now September 4th 2022. Also, they are not responding to my tweet's complaints. They don't provide any reply on the ticket created on their website ticket id is 45969333. The tracking number of my package is[protected]. They are not updating any status where...
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