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Delhivery Complaints & Reviews

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Last updated May 28, 2024
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Delhivery reviews & complaints page 74

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A
Animesh135
Mar 15, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
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Refund not processed

I placed an order with Delhivery courier (AWB[protected] on 28 th Feb. The pickup didn't happen and I had to ask for cancellation because of delay from Delhivery side. The order was cancelled and complete refund was promised by Delhivery team. They told it'll be processed within 4-5 days but after 15 days even, it's not yet credited.

I tried to follow up with them via mail. But Delhivery is not even responding. Please investigate...
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Dhirendra Kumar Sachan
Mar 15, 2022
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Not a single contact to complain to customer support

Address:Hamirpur Uttar Pradesh

All provide numbers are temporary out of service. How anyone can contact?
My contact number which was mentioned in delivery address is out of order as phone is misplaced. so I try to contact to customer care of delhivery since morning but didn't connect.
My Tracking Id are[protected] and[protected]
so pls let me know the delivery boy contact Number...
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Payal Goyal.
from Gurugram, Haryana
Mar 15, 2022
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Lost my shipment and unacceptable claim value| no status update on one other shipment

Address:Gurgaon

Hi, writing this regarding my two orders with AWB:[protected] and AWB:[protected] which I booked through Delhivery Direct in hope to get my parcel delivered safely and timely. Failing both of the parameters @delhivery, one of my package was declared lost (ending 62). Being such a big company they could have easily located it but failing not to leave their comfort zone (Mr. Mithun Chakraborty, Kapil Jain, Inder, Anshu Mishra and query...
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M
Manish Singh Dhankar
Mar 15, 2022
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Pickup

I have to return my order because the order is wrong product but your delivery partner not coming from 3 days he daily call me and tell that you cam here i am not coming...
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S
suryans99
Mar 15, 2022
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Not delivered but shows delivered

Address:At/Po- Khandadeuli, Dist- Ganjam, State- Odisha, 761028

My parcel not delivered to me but shows on the website delivered. Parcel not reach to me yet. Your delivery partner not contact me only one message is received i.e (xxxx is your delivery code for decathlon package, AWB([protected]) share with agent only when he is at your premises.)...
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Riteshrj08
from Vasai, Maharashtra
Mar 14, 2022
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Pickup service

Address:golani naka

I am trying since long to pickup my parcel but no one shows up. i have also informed to head of delhivery company but there is no response....
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S
Suvrendu Saha
from Bengaluru, Karnataka
Mar 14, 2022
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Courier not delivered after repeated follow up and returned back without any reason

One of my relative send one birthday gift ( garment) from kolkata thru Delhivery courier . We got SMS from courier company confirming the same and specifically informing to share OTP once delivery boy is at door step.

We got a call from delivery boy from outside and he asked for OTP . We refused to give OTP and ask him to come to door step to share OTP. But instead he refused to come and told us to cancel the same . We never...
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I haven’t received my parcel yet, but it's showing as it's delivered on 11th March 2022. My Parcel tracking ID is[protected]. The provided tracking link shows it delivered on 14th March but on Delhivery website its shows it has been delivered on n 11th March 2022. I didn’t even receive any call from Delhivery agent. I have been trying to reach delivery customer service, but got no response. Since past 2 days all I have got a disappointment....
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S
SyedMubara1783
Mar 14, 2022
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Product still in transit

AWB [protected] and my complaint number[protected].

My order is stuck in one place and i have sent the multiple email and still i didnt received any response from Delhivery customer care nor my order is moved further. Please resolve my issue.

Regards,
Syed Mubarak.
[protected]...
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M
Mohammed. Razak
Mar 14, 2022
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A product was returned without customer notice

Address:+91 80968 71109 , Nagarjun(station manager),Sri Rakesh Heights Kukatpally Hafeezpet

I was supposed to receive my delivery by 26th feb 2022 but due to delhivery's incompetence to meet the requirement due lack of delivery men and poor service the product was delayed. Though I approached the hub still they denied immediate delivery on spot and delayed it upto 8th March 2022 and on 9th March 2022 the product was returned to the merchant without customer's notice. Now I cannot get a refund either from the merchant due to his...
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V
Vinay praveen
from Hyderabad, Telangana
Mar 14, 2022
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I'm not getting my parcel

[protected] this is my awb number and they are not delivering since 15 days and that parcel cost is 1.5L...
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S
Shashikanth r
Mar 13, 2022
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Order not received

Address:Duster total solution pVt Ltd near corporate office

Order not received delivery boy not contact me my order ID 1705697_BBLR288083
Reference number [protected]
Name (shashikanth R)
ARM M&E Operation team (Designation)...
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Pritesh Kanwal
Mar 13, 2022
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Wrong product received

Address:Khatyari almora

Mne ek shoes order kiya vo galat aaye muje return krne h...
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S
Sohail6196
from Jammu, Jammu and Kashmir
Mar 13, 2022
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Wrong product send

Order id [protected]-367
I ordered go pro 9 on[protected] and deliverd on[protected] and i get s10 phone. What is this where is my gopro kindly return your package and refund my amount it is hard earned money...
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P
Pravin Patrike
Mar 13, 2022
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Wrong cheaper product delivered

I sent the the oneplus bullets wireless z bass edition earphone through courier to my home but the wrong chepaer product received....
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S
Saakshi0707
Mar 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I did not receive the product which shows as 'delivered'

Hi
I was supposed to receive a shipment today but the delivery person never came. The tracking view also shows as 'delivered'
I was also given an otp on did to give the delivery person, but since he never came how can it show as "delivered "?

This was a prepaid order. Please help me.

Tracking id: [protected]...
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A
arleen bagga
Mar 13, 2022
Mar 29, 2022
This thread was updated on Mar 29, 2022
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The package in transit for 20 days

Address:Gurgaon

AWB:[protected]…my parcel is in transit since 25 feb.I have no updates from customer support.I have raised complaints several times but there is no update.why is this company working without customer support ?they have no idea what is going on....
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C
Chandeshwar22
Mar 13, 2022
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No response missing package

The package was sent from oneplus. My tracking id is[protected]. The package is lost since so many days. But somehow on the portal they have updated the shipment status to "delivered". I am not able to contact anyone. I have raised the complaint on the portal but there is no response from their side. Please help me...
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Kamalakanta Patra
Mar 12, 2022
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Material is nearby my place since 7 days but not delivered yet

[protected] Tracking Id...
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A
amolmt
from Partur, Maharashtra
Mar 12, 2022
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Delhivery is taking too long to deliver my return parcel back to the seller

Hi!
My tracking number is #[protected]
It's been 10 days since the delivery guy picked this parcel from my house and departed it on the same day that is 3 March, 2022. Today it's march 12 and still the parcel is not delivered. I don't what's happening, they have been pushing the delivery date day by day. I have tracking this and now there's no hope. They don't have a customer care number. I tried to send an email to them but...
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