Address: | Hyderabad, Telangana, 500090 | Website: | www.dotcabs.com |
This is to bring to inform you that dot cabs cancelled customer booking request reference no # b000030. Very disappoingly i got a message stating that "dear customer, your booking ref no: b000030 has been cancelled as on your request"
This is very unethical way of handling customer, i missed my train due to this way of handling. Also similar kind of incidents i faced with dot cabs in past as well
If customer doesn't cancel trip within hours of can booking time they are asking customer's to pay penalty.
In the current scenario i received the call from customer care just before 15 mins which is causing lots of inconvenience.
I am expecting proper justice and sincerely looking forward towards dot cabs, i want dot cabs to pay penalty to customer now. Was this information helpful? |
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