Booked innova cab on 25/8 for 27/8 (17.40hrs), city to airport. Booking number was b000004. Informed that driver's details will be sent 20 minutes before.in touch with dotcabs continuously and even 2 hours before. Every time i was told that it will reach in time. Even before 15 minutes when there was no trace of cab, i rang up and dot cabs very coolly said that it would be delayed by 45 minutes. After 45 minutes to our shock they told the booking was cancelled as cabs were not available. I had to run around in the last minute as our us flight departure was approaching. Since there were international suitcases we needed only innova. It was a horrifying experience with dot cabs. Most unreliable cab service one should think twice before booking.
Ratnam, hyderabad
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Dot Cabs India customer support has been notified about the posted complaint.
Aug 28, 2018
Updated by Laxmi Sunkari Especially for airport one should be very careful.
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