Ecom Express Complaints & Reviews

I ordered 4 dresses from Ajio platform, they transferred to courier partner ECOM express but ecom delaying my order last 7 days. I already register a complain regarding this. But no response. I placed order on 13th October but no resolution.
AWB Number [protected]...

My parcel is from nykaa I ordered two items and it was supposed to be delivered by 23 oct and that day when the delivery boy called me I missed the call then I rescheduled for the delivery to be made the next day 24 October but the delivery boy did not call me and made no attempt to deliver my parcel and then the status was showing that address not locatable and address not found, they did not even called me, and I had to rescheduled the...

My package was not delivered even though it's out for delivery (AWB: [protected]). Every day morning, I get the message in my phone that my package is out for delivery. On afternoon, suddenly, I'll receive the OTP in my phone. After few minutes, I'll receive another message that my package is undelivered. The delivery boy doesn't made any attempt to deliver my package and he doesn't pick my phone call also. The delivery date has been updated...

My order status show 'not delivered' but I have received wrong product and still the status showing delivery on 27 October but i received my product on 22 October. The i had ordered i haven't received that product instead i get wrong unexpected product.
The product i had ordered that is eWool sweater but i get long black cloth. i haven't received that product instead i got wrong product and in order status it has shows your order is...

I ordered a product on 10th October 2023. The order was out for delivery on 17th October and no delivery person tried to contact me. The product was out for delivery again on 21st October and again no one contacted. When I called the delivery manager, they said that they're not able to deliver the product because they're still settling in their new office. But they're giving fake updates like I'm not answering their calls. And now 'OFD lock'...

I haven't placed any order but received an order from ecom and on denial to accept the courier boy quarreled with my family and took 650 rs and went away....

This is the complaint about ecom express from Udumalpet. The worst delivery service provider. The delivery boy named Antony did not even attempt a call to deliver the parcel and updated my product to be cancelled as per my request. When I received a call form AJIO I got to know that he had done this. I got a message in what’s and when I tried to contact him and asked why was this done incorrectly and said I will take it with AJIO. His irresponsible...

Today a delivery boy with a parcel came to my house with a package which I have not ordered with 600/- COD...

A delivery happen at my house without any order, the delivery boy was of Ecom Express, he was took 650Rs. from my house. resolve this as soon as possible, and I am also wanting to get my money back....

My AWB: [protected]
These three pre-paid items have been out for delivery since past 10 days.
It was out for delivery once and then automatically got rescheduled within few minutes without any calls.
Delivery executive Is not picking up any calls called numerous times
Tried reaching out to them via customer service which is useless and same vis email
This is such a mental torcher...

AWB - [protected]

It has been 1 week and Ecom isn’t delivering my package. Every day it’s out for delivery and I keep calling the delivery guy who gives a new excuse to not deliver it. He is very rude on the phone too. Every day the status is updated to ‘CUSTOMER not reachable’ when this person never calls me. He lies in the system. Phone number of the guy that I receive every day - [protected].br...

I have ordered an item from IFFCO eBazar online. The package was picked up by EcomExpress on 12 OCT 2023 and is still undelivered. I have received multiple messages on my mobile that the package was undeliverable without anyone contacting me. When I called the mobile number of the delivery manager that was provided to me in the message from EcomExpress, I was told rudely "I am not a delivery boy" and the phone was hung up. I have written...

Today i received an order from Ecom and that item i didn't ordered also. But it was cash on delivery and am unable to see that order in any app to return it
Please help me to return the item and get refund

AWB - [protected]...

Dear team
We have ordered a fire boltz watch from their official website in 14 October 2023
It has been 10 days but we are not getting any delivery date for that order, only it's showing on its way
Transaction details:[protected]...

My product has been out for delivery since the 18th of October but 3 times in a row it is showing undelivered. No attempt at all has been made to deliver the product and no delivery person has called me.

Now its showing OFD lock applied. Please help! It is important for me to receive the product immediately

Tracking ID: [protected]
Order ID:[protected]...

I have ordered a product on nykka fashion which was shipped with ecom express. Tracking no. [protected].
It arrived in a city nearest to me (not the final destination) on 17th but it's 20th oct and still I haven't received the product.
Now the product has gone in a previous hub and it's showing "SHIPMENT UNDER INVESTIGATION". I think it has gone missing. I want my product, Durga puja festival starts from tomorrow and I need...

I am ordered combo- Bluetooth wireless earbuds Smart watch(Deal of 2) of Rs1399 (COD) but the product is damaged or fake.I want refund and return of my product otherwise I go to consumer court and do complain about this
Sir please solve my problem fast and refund my amount...

I ordered some products nykaa app. The delivery boy didn’t reach out to me on said delivery date. App says to confirm the address and phone number so that the product can be delivered the next day. I am updating my delivery address and phone number daily now still no delivery is planned till now. Awb number is [protected]. Please resolve this as it’s getting more and more frustrating day by day...

Hi sir please cancel my order. Order I'd

[protected]...

A fake order no[protected]_1 has been delivered by ecom express agent by cod...