[Resolved] Empower Rewards — Empower Rewards - FOCE Watch coupon redeemed via ICICI Bank - ORDER placed on 17 JAN Not delivered yet
N
nehakjain2005
from Margao, Goa
Address:
South Goa, Goa
To Customer Care,
My Name is Neha Jain I am from GOA
I had placed an order for Men's FOCE Watch on 17th Jan and amount was deducted from the ICICI bank a/c but order was not placed. After sending so many mails and talking to your representative they confirmed that your company has received payment and instead of refunding it you will send me the WATCH. I have a mail from your team dates 06th FEB asking for shipping address and to which I have replied with my address of GOA (verna). But till date I have not received any product or any email from your end. I have sent many mails but no one is anwering. I have called many times but no answer received.
REFERENCE - Transaction ID ICICI BANK[protected]
I am disappointed with your service.
Neha Jain
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May 11, 2017
Complaint marked as Resolved
Empower Rewards customer support has been notified about the posted complaint.
Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '46947520' in the subject line.
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Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '46947520' in the subject line.
Regards,
ICICI Bank Customer Service Team.