[Resolved] Federal Bank — I'm complaining about redemption from e wallet and not received the amount in bank account.
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Priyanka 11
Feb 18, 2024
Feb 19, 2024
This thread was updated on Feb 19, 2024
Address:
Cpc Operations
Acno [protected] Subject: Urgent: Non-receipt of 500 E Rupees Redemption on 17/02/2024 Dear FEDERAL BANK Customer Support, I hope this message finds you well. My name is Priyanka Dhingra, and I am writing to bring to your attention an issue with a recent transaction from my Federal Bank digital e-wallet to my Federal Bank account. Transaction Details: - Date: 17/02/2024 - Transaction Amount: 500 E Rupees - Wallet to Bank Transfer However, despite the successful redemption, I have not received the funds in my bank account as of now. My account details are as follows: - Account Holder: Priyanka Dhingra - Account Number: [protected] - IFSC Code: FDRL0009998 I kindly request your prompt assistance in resolving this matter and ensuring the transfer is completed successfully. Please investigate the issue and provide an update on the status of the transaction. Your immediate attention to this matter is greatly appreciated.
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Mar 22, 2024
Complaint marked as Resolved
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2024
Federal Bank Customer Care's response We apologize for the unpleasant experience you've had and would like to do everything we can to help. Request you to kindly write to us on [protected]@federalbank.co.in and we'll ensure best possible assistance.
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