The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I have registered for CCNA course in April 2008...The course got completed in May, 2008. But till now I haven't got my certificate.
I went around 10 times to their office from my busy schedule ...
But they always given excuse. I can't understand how can one certificate of only 1 month course can take 4 - 5 months to reach to me..I feel cheated... They also told me that they will give me oppurtunity for job interviews...