I had taken ICICI Lombard health policy number 4015I/OPDM/[protected]/00/000 on 25th June 2020 which was expired on 24th June 2021.
In this policy my sum insured amount was 10 lakhs which I want to increase to 20 lakhs now.
But now my age is 46 and i submit the details by calculating premium online on ICICI Lombard website then that error is coming whose screen shot is attached with this mail.
I am getting policy renu calls from many of ICICI customer care representatives and they are also sending the link but same error is coming on all those links. Even customer care representative tried on their behalf, the same error is coming and all of them say that I should get the policy renewed through them offline but I have to renew the policy online through credit card. you help me in this regard.
Sanjay Singhal
[protected]
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