The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I flew in from JFK to Doha by Qatar and from Doha to Hyderabad by Indigo Airlines (operated as Qatar). One of my suitcases never arrived from Doha. After travelling 30 hrs from my home to Hyderabad, a few o[censored]s that didn't receive baggage had to stand and fill out a form and wasted another 2 hrs as there were only 2 people filling out forms. I had seen some senior officers watching cricket match. We were promised that our bags would arrive...
Myself Rajesh Gandhi, I forget my ipod case on my seat 1D while travelling from Delhi to Ahmedabad on 29/10/2023 flight number 6E 2338. When I cam came out and seat in my car, I notice that my earphone case was forgot in aircraft. My PNR no. is V1MM5K. Please let me know how I can get the same ....
I've successfully paid for my ticket online via GPay through goindigo.in for my flight from Kolkata to Thiruvananthapuram (connecting flight via Mumbai) - and even though the money has been deducted from my bank account, even though GPay has confirmed it as a successful transaction, and my bank has confirmed it as a successful transaction - IndiGo officials refuse to accept the Google Transaction ID for proof of pay, and IndiGo officials...
I, Jatinderpal Singh Sajjan, had travelled from Chandigarh to Visakhapatnam on 27 Oct 23 via indigo flight 6E6634 and 6E6366. I collected my baggage at Visakhapatnam and when I reached home and checked, I found It was broken. It’s an American tourister bag made of fibre and will not break easily. Only way it can break is if it is handled very badly. I request you to compensate for the damage and take action against the concerned....
I made two flight changes on PNR BPPGPC dated 13th and paid INR 1500 for this change and for PNR WV296D dated 17th Oct, Paid INR 2313. I am seeking TaxInvoice for both the transactions.
Both transactions are on my AMEX CC.
This is to inform you that I received message thru email (My email Id: [protected]@hotmail.com) on 25th Oct. 2023 from Indigo saying that "YOU HAVE RECEIVED A REFUND BACK IN YOUR ACCOUNT". This refund was is for Ticket not booked, but payment was done so the refund.
But after waiting for 24 hrs I have still not received the payment back in my NRE account of HDFC.
Message in the email is as follows:
PayU
Transaction...
I booked a ticket an hour ago, for October 28th 2023 from Dammam to Kathmandu. The payment has been deducted from my account but I never receive PNR and Ticket Copy.
My Transaction ID is: JPAYd25fe5c698dc20405.
It is a flight emergency and I have to be there on time.
After canceling one-way tickets and putting the refund in an IndiGo Shell Credit account, IndiGo customer agents are unable to apply the credit to my new booking.
I have spent many hours on the IndiGo website, emails, WhatsApp messages and telephone calls to make the new booking. However, their agents have assured me they can sort this out but they haven't done this and the telephone line mysteriously gets cut off each time I tell...
I have asked for travel certificates for 2 of my PNR ::
OU2BMR
JHNN4V
Since, it’s been more than 18 months, I have been asked By customer care to pay 400 per passenger at Indigo counter at airport against the dummy PNR generated by Indigo customer Care (CR4LQM; BNQC2F) Post which I will be able to get it on travel certificate link in 20-25 minutes . When I again connected back, it was told that in...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
A-38,Saif Society. Near Jb Diamond Circle L.H. Road, Varachha
My Flight Got cancelled before 30 minutes the departure of flight time and we have also checked in and waiting at Kushok Bakula Rimpochee Airport and the Company have not provided any Accommodation and given the day after tomorrow from Kushok Bakula Rimpochee Airport - Indira Gandhi International Airport - Surat International Airport....
Hello,
Today (11/10/2023)
I booked a flight from IMF to DEL on 25/10/2023.
The payment has gone through.
I have not receive a payment confirmation from indigo but amount has debited from my credit card.
Passenger name is : Bunisia Nongmaithem and contact number is [protected]
Getting hold of customer service has been very challenging!
I have waited the queue in WhatsApp...
I had pre booked my flight seat in INDIGO, PNR No.WWPCNI and paid on both the sectors.
22/09/2023--Mumbai to Istanbul
30/09/2023--Istanbul to Mumbai.
While returning from Istanbul they changed my allotted seat without my consent.
refunded amount of INR3500 is initiated but it will be paid only to agent T C TOURS LTD who issued the ticket, who are not agreeing that they will get the refund as i have paid from my...
I had a Panick attack 2 hrs before the flight, instead of helping me they misbehaved with me . Then they brought the doctor, the doctor said I was not fit for the travel . I want my full refund for my flight . My PNR : T2VLMX....
I bought ticket on 28/09/23 for my mom, money deducted but no ticket issued, pls rectify or allow to put case in international court as fraud by indigo, pls resolve asap...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I tried booking a ticket from bengalore to udaipur on 22 sep 2023. Amount of 6962 was deducted from my account but ticket was not confirmed. They said it would be refunded in 7 days but it has almost been 15 days.
here are all the details.
I have booked ticket from Calicut to Srinagar (oct 2, 4:08 PM IST) and vice versa from Indigo Website. Amount has been deducted but no itinerary. After payment it redirected to home page and nothing. First time booking in Indigo, and this is what happened. Please fix this or refund money...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
This is getting hilarious, after waiting for the refund for 10 days. I finally contacted the customer service through email which was less than helpful. Then I complained here, I bought another ticket with pnr UPNK3C on 21st september after my first transaction failed.
But instead of a refund I got a pnr confirmation AFTER 11 DAYS! I will not pay the cancelation fee for a ticket I didn't even know existed. If I knew I...