On 23-april-2019 i have ordered 4-dress from jabong which is delivered to me.
Order id[protected]-8030801
Placed on tue, 23rd apr'19 at 4:32am
Now i want to return them but there is no return or exchanged option.
During the time of order i have checked the return policy and it was clearly written "15 day return policy".
I called to jabong customer care also but they are denying for return request, telling that there were some sales going on jabong during the period between 19 april-22 april and sales item are not returnable, but i have ordered on 23th of april. How that matters?
On that they said, might be you have added in cart on 22nd april.
But this is not the case i clearly remember that i have added in cart on 23-april only and ordered on 23 itself..
This is completely cheating to customer.
In other website like "myntra, flipkart or amazon" sales items are also returnable. I never thought i will have to face such issue. Was this information helpful? |
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