I purchased kent ro in oct. 2019 from amazon in my machine i didn't get the warranty card and that without warranty card they installed the kent ro at my house. After 6 months i faced some issue in my kent ro. When i am complaining about this issue to service center they directly told me that without warranty card your kent ro is out of warranty. I dont know why they said out of warranty even i have invoice of my kent ro but they directly refuse me to give the warranty
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Aug 7, 2021
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2020
Kent RO Customer Care's response Dear Customer, apologies for the inconvenience.We have shared the same with our concerned team. We will contact you soon. Regards, Team Kent
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