Nobroker — Subsctibed Freedom plan. But unable to fetch owner contact number

I have bought freedom plan. But I am unable to fetch owner's contact details by the past one week.

Nobroker complaint department repeatedly saying wait for 24 hours and the problem is technical issue. There's no TAT for technical issue. If the problem get resolved we will intimate you through mail.

No refund for freedom plan.(I get different version in it)

The subscription is prepaid. But when ask for services the answer is irresponsible, un professional and rude.

I should have called atleast 20 times without luck