The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I have booked the phone from spiceshop.co.in and made the online payment on 09/07/2020. As per their statement delivery will be done in next 2-3 days. I tried calling their customer support for further details about expected delivery time but no one is replying to my phone and continuously ignoring my calls without giving me details about my order and delivery date.
I have mailed them the same issue but no resolution carried out yet.br...