The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I have booked 3 tickets from chennai to Bangalore for rs 2100. Due to sudden death of my relative we were not able to travel. So I have called ticketgoose to cancel the ticket before 48hrs of travel date. Since there was no online cancellation allowed for chennai-Banglore i have to call the ticketgoose customer care to cancel the ticket. The ticketgoose representative who attended my call promised that the ticket...