Address: | Travel triangle and agent is classic holiday kashmir |
Team,
My booking id is 7189879.
Due to covid 19 and my wife personal health issues we not able to make this trip even after next year.
As per the quotes and voucher shared by classic holiday kashmir on feb 2020 and cancelation policy mentionedover there (attached snippet) the advance full money has to return if cancel trip 15 days earlier and unavoidable circumstances of kashmir.
I have spoken to this agent and they agree to refund two weeks before. But for last two weeks they not did transfer advance.
Whenever I contact I not get genuine response from them.
Today again I called they asked me to drop a mail.
I paid advance based on good hope on travel triangle and classic holiday kashmir and policy made in quotes which shared on Feb 2020. Be in your words and do not lose travel triangle team dignity by cheating customer .
Moreover in the quotes which shared by classic holiday kashmir they mentioned the full amount refund if cancel before 15 days. I have attached the snippet for the quotes and cancelation policy they shared to me.
So please help me to get refund
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