I had bought a black rolling shoe in the month of October, 2020. The order no was[protected]. I have used only once and the outer sole of the show got ditached. I am highly disappointed from tresmode about their products' quality. I request you to take this matter seriously ad refund the amount.
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Tresmode customer support has been notified about the posted complaint.
Dec 18, 2020
Updated by Monika Rajput Gupta Outer sole of the shoe ditached after one use. Poor quality
We sincerely apologize for the inconvenience caused.
Further to your choice, we will be initiating a complete refund including the shipping charge for order#[protected]The Rollin Black - 38) to your original mode of payment in 2-3 working days. You will get refund details via email and SMS once it is initiated.
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Greetings from Tresmode!
Thank you for letting us know about your concern.
We sincerely apologize for the inconvenience caused.
Further to your choice, we will be initiating a complete refund including the shipping charge for order#[protected]The Rollin Black - 38) to your original mode of payment in 2-3 working days. You will get refund details via email and SMS once it is initiated.
Regards,
Tresmode Customer Care