Jul 9, 2018
Complaint marked as Resolved Received Positive response from Mr.Hariharan DY.GM who immediately forwarded the case to CRM DRO 2 for looking into my case. I got a email response from Mr.Deepak Sharma (RM N.Delhi) who stated that my claim has been approved and the claim amount would be refunded within today. Overall i am glad after so much struggle i was able to get the much needed refund. The top management has been very responsive not sure why the people downstream failed to act and responded only after an escalation.