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Urban Company Complaints & Reviews

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Last updated May 28, 2024
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Urban Company reviews & complaints page 8

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R
Rhmishra
from AHMEDABAD, Gujarat
May 12, 2023
May 12, 2023
This thread was updated on May 12, 2023
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A/c become useless after one years

Most third class services o[censored]rban company

12 year old Air Conditioner working perfectly, but when change room by urban company, within a year complete gas was leaked, such is working o[censored]rban company nd nobody is hearing the matter.

So kindly all of customers stay away from urban company.

And also paid charges Rs 3700 something
When nearby vendor ready to do it for Rs1000.
So never...
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S
shenoysanjeev
from Pune, Maharashtra
May 11, 2023
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Internal painting of my flat

Address:P 14 AWHO Tucker vihar enclave, phase 2, gondhale nagar, hadapsar, pune - 411028
Website:urban company

This is for your information, that I Colonel Sanjeev Shenoy has booked the services o[censored]rban Company for undertaking of Internal painting of my flatT w.e.f. 03 May 2023. Urban Company has taken complete payment in advance for undertaking the job. Till date only one room has been addressed to work on and that to by totally unskilled, unprofessional and very poor and substandard workmanship. They are not in possession of even basic equipment....
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A
A_sh
from new delhi, Delhi
May 11, 2023
May 11, 2023
This thread was updated on May 11, 2023
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Bad Quality A/C Service/Repair

Address:UrbanClap Technologies India Pvt.Ltd 7th Floor, 183, Udyog Vihar Phase 1, Udyog Vihar, Sector 18, Gurugram, Haryana 122015 [email protected]

Hi, I took service with urban company on 29th March 2023 for my a/c repair, the technician said it would take gas filling and indoor coil change, the total would be around 9000₹, meanwhile on 9th May 2023 my air conditioner stops working and shows an error "CH 38" which means gas is low, I emailed them, but got a computer-generated response saying to chat on their app, which does not have a customer support option. In light of the fact...
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shenoysanjeev
from Pune, Maharashtra
May 11, 2023
May 11, 2023
This thread was updated on May 11, 2023
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Internal painting of my flat

This is for your information that I am RETIRED COLONEL SANJEEV SHENOY and have booked URBAN COMPANY services for undertaking internal painting of my flat w.e.f. 03 May 2023. They have been paid IN Full and in Advance for undertaking the said job. TILL DATE ONLY ONE ROOM HAS BEEN ADDRESSED AND THAT TOO IN A TOTALLY UNPROFESSIONAL MANNR. THE WORKMANSHIP IS ABSOLUTELY UNSKILLED AND UNPROFESSIONAL. THEY DO NOT POSSES EVEN BASIC EQUIPMENT. THE...
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T
Trumpam
from Mumbai, Maharashtra
May 9, 2023
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Unblock id

I had gone to the village, my house was being built, so it took time for me to come and I went after telling my category manager.

Unblock my id
मेरी आईडी ब्लॉक है मैं अर्बन कंपनी में 2 साल से काम कररहा हु मेरी रेटिंग 4.99 हैं रिस्पॉन्स रेट भी भी सब कुछ अच्छा...
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T
Trumpam
from Mumbai, Maharashtra
May 9, 2023
May 10, 2023
This thread was updated on May 10, 2023
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Unblock id

I had gone to the village, my house was being built, so it took time for me to come and I went after telling my category manager.

Unblock my I'd...
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S
Saichinu
from Bhubaneswar, Odisha
May 9, 2023
May 9, 2023
This thread was updated on May 9, 2023
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Refund

Hi!

This is Archana. I would like to let you know that I had booked Warm Stress Relief Swedish Massage on 31st Dec 2022 at 09:30 am. However this order got confirmed and I had made payment of Rs 1368/-.

But then I got a call from your company that no one is available and the order was cancelled from your side. But till yet I have not got the refund. No doubt your company is providing good services but this is...
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R
rishabhgupta1721
May 8, 2023
May 8, 2023
This thread was updated on May 8, 2023
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Unnecessary Charges taken for AC services

I had just booked deep cleaning for 4 ACs. The company technician took charges for 4 ac gas refill plus condenser coil repair which was neither done nor necessary....
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R
Ravindra duvey
May 7, 2023
May 8, 2023
This thread was updated on May 8, 2023
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ID block

Address:Mumbai City

Id block kar diya hai urban company ka tinnarinnar...
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V
Vineetha MohaCR
from Chennai, Tamil Nadu
May 4, 2023
May 5, 2023
This thread was updated on May 5, 2023
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Refrigerator physical damage

Website:www.urbancompany.com

UC cleaning person damaged the fridge while cleaning and the cooling oil has spilled and fridge not working.

Service person says will cost 5500+ labour charges . Raised a complained and waiting for 5 days now without resolution...
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J
Jaideep Maheshwari
May 1, 2023
May 5, 2023
This thread was updated on May 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laptop Service

Address:E-32, 4th Floor, Vipul World (E Block), Sector 48, Gurugram

I have requested for a Laptop Service on 10.03.2023.
Date of Incident: 10.03.2023
Client Number: [protected]

Full Description of the Incident: Technician named Sikander was assigned for the Services. Technician visited my place and opened the laptop and quoted higher Cost Estimation. I have also asked the charged for the Transfer of data from the Hard Disk to some other Laptop, for which he quoted around INR 1500-INR...
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A
Anurag Pal Sun
from Hyderabad, Andhra Pradesh
Apr 28, 2023
Apr 30, 2023
This thread was updated on Apr 30, 2023
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AC flaps were taken and never returned

We have been duped by one of your AC repair men.
This request was made for getting new AC flaps.
The guy took our AC flaps, told us he needs the same to buy the new ones.

Now he hasn't returned our flaps, neither he is picking our calls.
It's been a month

The guys who came were...

Fahrukh
( [protected] )
and Razak ( [protected] )

They asked us to...
+1 photos
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R
Ramesh Srinivasa Rao
Apr 27, 2023
Apr 27, 2023
This thread was updated on Apr 27, 2023
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Split a/c servicing booked for 27 apr 23 11 a.M

I have booked the split a/c service for today 27 apr 23 but till now no body came and contacted can you please check and let me know.

D-12, mjr platina
kudlugate junction
hosur main road
bangalore- 560068
v.S.Ramesh
[protected]
ramesh.[protected]@gmail.Com...
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R
Apr 25, 2023
Apr 25, 2023
This thread was updated on Apr 25, 2023
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AC Unit Fell On Head After Service

I had got 3 AC's serviced. Couple of hours later, the indoor unit fell on Parent's head while they were sleeping. It was a nightmare, they are still in shock, mental trauma....
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M
Manisham06
from Noida, Uttar Pradesh
Apr 23, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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Broken my 2 AC by UC professional

Address:Noida

Urban Company I had worst experience with them in taking AC service, their professional has broken my 2 AC and took 8000 rs and now I am complaining and asking for refund, , they are saying that professional is saying our AC was broken already before they serviced so they cannot refund money. This really shows about Urban company that they don't believe in customer who spent money and bear loss and I my loss is of 48k as I have to purchase...
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M
Manisham06
from Noida, Uttar Pradesh
Apr 23, 2023
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Broken my 2 AC by UC professional

Address:noida

Urban Company I had worst experience with them in taking AC service, their professional has broken my 2 AC and took 8000 rs and now I am complaining and asking for refund, , they are saying that professional is saying our AC was broken already before they serviced so they cannot refund money. This really shows about Urban company that they don't believe in customer who spent money and bear loss and I my loss is of 48k as I have to purchase...
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M
from Delhi, Delhi
Apr 21, 2023
Apr 21, 2023
This thread was updated on Apr 21, 2023
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Air conditioner repair and gas leakage

Address:A-103 ; Old Gupta Colony, Near Vijay Nagar, Delhi - 110009

- 09th March'23 - A/C service was scheduled
The technician (Naseem) visited and informed about Gas Leakage in my window A/c.
I gave my consent for A/c repair and gas filling.
The technician charged for cooling coil repair 500 + Service 499 + Pin Valve 50 + Gas Filling 2500 at the end of the day, after completion of this job. (Apart from this he had repaired another A/c (split ac), currently I am discussion about window...
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M
from Delhi, Delhi
Apr 21, 2023
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A/C Repair and Gas Filling

Address:A-103 ; Old Gupta Colony, Near Vijay Nagar, Delhi-110009

- 09th March'23 - A/C service was scheduled
The technician (Naseem) visited and informed about Gas Leakage in my window A/c.
I gave my consent for A/c repair and gas filling.
The technician charged for cooling coil repair 500 + Service 499 + Pin Valve 50 + Gas Filling 2500 at the end of the day, after completion of this job. (Apart from this he had repaired another A/c (split ac), currently I am discussion about window...
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M
Meenals1234
Apr 20, 2023
Apr 21, 2023
This thread was updated on Apr 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product damaged during service

I had called urban Company for washing machine repair. The only issue was water not draining out. The technician checked and said the drain pipe has to be replaced and PCB has to be repaired. He removed the panel for repairing the PCB. I asked him if there was any other issue and he told me to not worry as the machine was perfect otherwise. He also said that Siemens machines are the most silent machines. I paid Rs.4428/- including labour...
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SANDIIP KUMAAR KOTAWALA
from New Delhi, Delhi
Apr 19, 2023
Apr 19, 2023
This thread was updated on Apr 19, 2023
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Airconditioner damaged by urban company technician

Nighmare with urban company : cheated
in public interest i may inform all never ever take services o[censored]rban company. They are cheated their customers and taking no pains of their customer’s issues, complaints and query. Recently i have opted their service for aircnditioner service (gas filling job). First their technician filled gas in my ac, got leaked, reasign again by urban company, in his second visit he damaged my airconditioner...
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