II received SMS regarding the stated order number on 17th Oct at 2:30 pm, saying that my order has reached Ahmedabad and that I shall receive a call for scheduling the delivery within 2-3 days time( pic enclosed).A few days later, I received a call stating that my another order for the laptop table is scheduled to arrive too and that they would deliver all three items together, to which I agreed.
Howsoever, yesterday the member of the Urban Ladder Team, called up to say that only the laptop table has arrived and other items are in the Bombay warehouse and will be delivered later.When I told him about the messages received, he could not answer my queries regarding the other order, satisfactorily.He just said that if the items had reached Ahmedabad -they would have delivered it and that my order is still at the Bombay/Mumbai warehouse
But till date, the UL team has never called me back to inform me about the order and I am the one who keeps on calling them -Every time they say there is a technical issue and they are looking into it but nothing has happened -I should have received my order by the 30th of October but have not yet received it.Every time I call there is a new story.
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