[Resolved] 100 Bestbuy — No refund of money | |||
On 17.08.2014 (Sunday), 2 no's of Online Transaction's (Transaction id no: 621777 of rs 699/- and transaction id No:381832 of rs 12, 499/-) was made between 7.15am to 7.45 Am on 100best buy.com. Due to some Exigency (Death of the person for whom the intended purchase) i wanted to cancel Both the transaction immediately. Accordingly as per their cancellation policy Contacted customer care within 24 Hrs (I. E on 17.08.2014 at 3.10 pm) for Cancellation And the reference id no is: 32022980 &32023104 respectively. Customer care Gave me assurance that both Transactions were cancelled and the total amount of rs 13, 198/- will be refunded immediately to my Credit card. But till date (20.08.2014) no refund has been made, over an above The same amount has been debited from my credit card. On asking the customer Care i was informed that equal amount of credit points is credited to my 100 bestbuy account which can be used for any Future purchase. Frankly speaking on Eeing their track record of complaints i am not interested in purchasing any Product from this company. Kindly use your good office to ensure that an amount Of rs 13, 198/- is refunded to my credit Card. Amit kundu [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved 100BestBuy.com customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Sir,
As per the telephonic discussion the product has been refused and it
was received at your end on 01/09/2014(WAY BILL NO [protected]) but
regret to say that till now amount of Rs 13, 198/- has not been credited
to my credit card.Kindly pursue the matter urgently.
Amit Kundu
[protected]
As per the telephonic discussion the product has been refused and it
was received at your end on 01/09/2014(WAY BILL NO [protected]) but
regret to say that till now amount of Rs 13, 198/- has not been credited
to my credit card.Kindly pursue the matter urgently.
Amit Kundu
[protected]
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As per the telephonic conversation with you, kindly refuse the product which is dispatch from our end.And we have forward your issue to the refund department.
If any queries kindly contact us:[protected]@100bestbuy.com or call us:[protected].
Regards,
100bestbuy