[Resolved]  100Bestbuy.com — No refund of courier charges+ again wrong product

Address:

Kanpur, Uttar Pradesh

I bought a pack of shirts on dec 2013 from 100bestbuy (order id:[protected]. some different shirts were delivered to me within 10 days. i Called their customer care. i was advised to send the wrong product back and i Was assured that i will receive the credit opints worth courier charges. i sent The product back via trackon courier (awb[protected] which was received in 100bestbuy office on 1st jan 2014. problem started after that - i had to call 15 Times (i have the call records) and wrote 7-8 mails - fially i received another Pack after three months. this time shirts were of the same company but all were Of different sizes than i ordered. After that i have been writing to them for the credit of Courier charges. i do not get any reply. on calling their customer care the Ame answer - ‘it will be credited to your account tommorow”. so far no credit/ No reply to my mails.