[Resolved]  100Bestbuy.com — Non acknowledgement of fund receipt and non delivery of goods

Address:

Kolkata, West Bengal

Complaint dated 23.09.2014 Dear Sir, This has reference to your comment on Akosha Team Ticket No.978647 Dt. 23.08.14 in which connection I advise you that on 19th June, 2014 I purchased Styker Heavy Duty Juicer at Rs.567/- out of which Rs.252/- adjusted from my credit point by the system and balance amount asked for payment for Rs. 315/-which was paid by me through Visa Debit Card on 19.06.14. Now the entire amount has been transferred in my credit point without my consent. My intention to buy my desired product and not to increase my credit point which is available only at their will. Please let me know what is the protection of the customer as a purchaser.. As a fair deal I expect that Rs.567/-* ( *breakup as Rs.315/- paid by me on 19.06.14 plus credit point Rs, 253/-adjusted by the system on 19.06.14) to be adjusted against my new purchase which they are not doing. Please ensure that at least Rs 567/- will be adjusted against new purchase and similar problem should not be occurred again and fresh amount should not be placed to my credit point. Please verify my credit point before 19.06.14 and after 19.06.14 you will find the fund received from me.The Company indulged the anti-consumer practices by placing the amount in credit point. Please let me know how a customer like my status a retired 72 years Senior Citizen is benefited from such a online deal from a on-line seller like100bestbuy.Instead of resolving the issue only harassing the customer. Regards, Tushar Kumar Basu (M) [protected] Date 23.09.2014