[Resolved] 100Bestbuy.com — Refund Issues | |||
I ordered a product from 100bstbuy.com[protected]. I got my product from 100 bestbuy.com & but it is not the same as i ordered. Colors are different, style are different even product fabric are too different like low quality. Even i opened the packet the packed plastic is unsealed. My complain number registered[protected] by nirmal, the 100bestbuy executive. I have sent product via overnite express tracking number ([protected]) on return address. I have also attached a copy of courier details to them. After that, i have called so many times in customer care and always i heard same line "our executive busy with other customers". If some body picks a call then he says sir our server is down please call after 1 hour or tomorrow. Even then i keep call to them they picked call & say sir your issue resolve in two day, a week, till today evening an all that. It has been passed two months & still waiting to resolve the issue. Please help me to resolved the issue. Thanks rakesh [protected] - for further discussion Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved 100BestBuy.com customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I got the mail from 100bestbuy.com for refund. The amount they are refunding that is not the actual amount. The actual amount is Product cost (Rs. 1165) + and the courier charges what I spent on to send back the product on return address (Rs. 404) & total is 1165+404=1569. so Please pay courier charges as well according to had word with 100bestbuy.com executive. He said to refund courier amount with product cost as well.
Reply
Hi,
these people are cheats and someone needs to take action against them.
I have tried Indian Consumer Forum, CORE, consumer complaints and nobody seems to be interested in solving the issue.
Could we get on a call, my number is [protected] so that we could collectively take some action.
I already have a list of 10 customers who are cheated with amounts of 10k and more in the last three months.
We need to do something or else this company is getting away with cheating and frauding customers.
Amit Furtado
these people are cheats and someone needs to take action against them.
I have tried Indian Consumer Forum, CORE, consumer complaints and nobody seems to be interested in solving the issue.
Could we get on a call, my number is [protected] so that we could collectively take some action.
I already have a list of 10 customers who are cheated with amounts of 10k and more in the last three months.
We need to do something or else this company is getting away with cheating and frauding customers.
Amit Furtado
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
922
Pending
0
Resolved
324
+91 80 6753 6400
Salarpuria Hallmark, 15/3@16, 4th Floor, Kadubeesanahalli, Outer Ring Road, Bangalore, Karnataka, India - 560087
View all 100BestBuy.com contact information