[Resolved]  100Bestbuy.com — Sent wrong product and no return

Address:Ghaziabad, Uttar Pradesh

I have purchased a product from 100bestbuy.com on 11.02.2014 by cash on delivery basis. I have got my product on 13.02.2014 and made payments, but the product is not as per specifications. I talked to the representative then they told me to make request online for the return. I filed my complaint on 14.02.2014 for the return. I have got no reply from there. After that i talked so many times on customer care and mail them for the return of money but i have got no response from them.
Reference no. 28973950
Tracking no. [protected]
Name Gaurav tyagi
registered phone no at site : [protected]
contact no. [protected]
customer care no. 080 – 67536400
+2 photos
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Aug 14, 2020
Complaint marked as Resolved 
100BestBuy.com customer support has been notified about the posted complaint.
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Dear Gaurav,

We apologies for inconvenience happened from our end.Due to some technical problem you might have received the wrong product, we kindly request you to send back the product to the address mentioned below and email the attachment of courier receipt so that we can trace your details and Replace your product.


Please courier the product at address mentioned below :

Apollo Fiege Integrated Logistics PvtLtd,
Khasra No 93; Vill Bamnoli, Po Dhulsiras,
Dwarka Sec 28, New Delhi - 110077, India
If any more queries kindly contact us at [protected]@100bestbuy, call us on[protected].
Regards,
100bestbuy
I m v vasudeva rao from MYSORE 23.
I placed online order for 3 Florance art silk sarees by paying Rs:995.00 at 100bestbuy.com dtd 20/02/2014
On 22/02/2014 they sent ORDER No: 13803460 & Ref No:29156464 but the ORDERED PRODUCT not delivered,
by contacting thro Ph. [protected] their reply that the sent product returned to them.Again by several contact
they sent another Ref No:29456201 on 11/03/2014 & told the ordered product will be delivered within 3 days.
but product not delivered, Contacted again them at Ph No:[protected] several times but the reply was
"PHONE DISCONNECTED"Today (01/04/2014 again contacted at the same No[protected] somebody replied that the
product will be dispatched within two days.I DON't KNOW THAT IT IS TRUE OR DRAMA.
FAVOURABLE REPLY IN THIS REGARD IS EXPECTED FROM YOUR SIDE..
.M V Vasudeva Rao...Ph:[protected]..[protected]@yahoo.co.in
100bestbuy.com is not worth to trust
NOT A GOOD COMPANY

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