[Resolved]  100Bestbuy.com — wrong shipment of product

Address:South Goa, Goa

I was told(through the phone call) i am selected on lucky draw basis and i have to pay only 1330RS and am entitled for a 50%cash back offer i had got a call from 100 best buy saying that they are shipping me an anaroid phone with jelly bean software, 8MP camera and company name of the phone as VOX. Instead I got a normal phone having model as V7 with no battery or the cash back cuppon as mentioned in the contents list i AM UNHAPPY WITH THE SAID PHONE AND IS OF NO USE. I want my money re-funded or the correct product shipped back to me or else i am filling a legal case against the said site for cheating
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Aug 14, 2020
Complaint marked as Resolved 
Dec 16, 2013
Updated by rigs1981
just to add to the complaint i never shopped for this product i got a call saying that its a lucky draw and am being shipped an android phone.
and if i was interested i had to confirm my residential address for which i have done on the phone

Complaint comments 

Comments

Dear rigs1981,
Please sir we request you to update your phone number and product information :

order id:
ref id:
order date:

so that we can provide you the necessary information.

If any more queries kindly contact us at [protected]@100bestbuy, call us on[protected]:

Thank you

With Regards
100bestbuy
100bestbuy is a complete fraud company. They are big time cheaters and should be banned for life.

The customer service is worst among all the shopping websites and some scoundrels operate their customer service, they do not know anything, can not answer any query.

I have placed one order, My order details are as follows :

reference number : 28172695,
order no : 13390716
contact number : [protected]

Immediately after placing the order the order details are vanished from my account, I can not track the order and money is also been deducted from my bank. These bloody company should have been dragged to court and banned for life.

A bunch of cheaters are involved with this company and fraud people in the name of their [censored]ing contest.

With Regards,
Kumardip
PHONE NO: [protected] / [protected]
MOBILE ID:77241
COURIER REFERENCE NO: 27802727

i have already uploaded you a picture of the items received. Which has all the details.
I am really unhappy with what has happened. And expect this issue to be resolved at the earliest.
I don't think i should return the item back until my money is re-funded or i get the correct product.
As the wrong product shipped to me is the only proof available with me that as a customer by request was not met
Dear rigs1981,

We like to inform you that we have arranged for reverse pickup.Kindly wait we will only provide pick up service and we will replace it with good product.


If any more queries kindly contact us at [protected]@100bestbuy, call us on[protected]:

regards,
customer care team
Dear sir..

Since your last comment i have not got any more updates on the pick up of the wrongly shipped product to me. Its almost a month that my problem is un resolved.I am fed up calling the customer care as i never get the calls received.
As per your earlier requests i have uploaded all details and the pictures of the wrong product.
As a customer i demand the right product shipped or my money re-funded.
100 best buy is a well known site and you are breaking the trust we customers have with the site.
Sir..

As per details provided by your site I have tried the below phone number[protected]:) many times but never went through with the call


Kindly let me know if you will be replying to my complaint as I am wasting a hell lot of time on this issue.
guys whoever wishes to buy anything from this site please do not buy anything as its a complete fraud and they do not know how to treat customers..
i have shopped many a times from online but never came across such a disgraceful site which knows only to cheat customers.
fraud...this site is completely fraud..

Damage delivery

The company delivered me a damage product.They are not respond me in any manner. please help me.

products not fine

sir I have received three shirts pieces ref no.29966093.but these shirts are not so good

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    Salarpuria Hallmark, 15/3@16, 4th Floor, Kadubeesanahalli, Outer Ring Road, Bangalore, Karnataka, India - 560087
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